Professional Couriers India — missing consignment

I had shipped an important consignment from Bangalore to Kolkata vide consignment number BLR50056980 on March 9, 2009. Till date, I have been literally running from pillar to post to know the status of the consignment.
The booking agents say they have lodged a complaint and that all they can do!
The customer care numbers cannot be reached after thousand attempts!
Kolkata office numbers keep ringing and no one picks up!
HO admin people refuse to give the e mail id of any of the senior guys!
The internet tracker shows some strange codes which layman cannot understand by any stretch of imagination!
An email sent to the email ids mentioned in the website bounces

it looks like a big con show out there...pls ensure you have nothing to do with Professional couriers ever!