[Resolved]  Prometric — IIM Test Ended

CAT- 2009 I am a Prometric Sufferer

I am deeply saddened by the way CAT 2009 has been conducted by Prometric. There have so many issues reported, some to mention are Server crashing, systems been restarting during the test Etc. These issues could be justified and might be accepted considering number of students appearing and high number of Test centres. But I was taken by surprise when it was my turn to give the test, I could see various other flaws even with naked eyes.

I had reached 2 hours before the scheduled time of the test as indicated in the admit card. Checking & verification progress was done pretty actively at my centre and applicants were asked on sit on dedicated Test stations (which were separated by low quality cardboards to obstruct view) about 90 mins before the actual start time of the Test.
About 15 mins before the schedule start, we were asked to go through the tutorial which would give us a feel of the actual test environment. I had read the stuff thoroughly considering it imperative to understand the software and thus enabling me to save some time during the test.

Mine test started and got completed unintentionally in 30 mins, Thanks to major bug in the software. I had completed quantitative section and thought to review the same. Review is a option given in the GUI by means of which one could know how many questions were attempted/completed or uncompleted. Clicking on review button opened a new screen were I was analysis my attempts. Once over I decided to close this review window by going with End review option.
That’s were my story got ended. My test got screwed. It got over. Software had taken end review as the End of test. I was shocked to see this level of bug in the application.
THIS WAS ALSO NOT MENTIONED IN THE TUTORIAL WHICH WAS STUDIED

When consulted with Prometric coordinator he said that many of the applicants are facing similar issues and he wont be able to take any action from there. I was asked to give call to helpline desk that too once the test time slot gets over.

I was asked to be seated on my workstation till everyone completes the test. Seeing everyone concentrating hard had put my on fire.
Seating ideal caught my attention to something which I had never imagined. Guy seating next to me had exactly same questions what I had got. This enabled me to think that 2 friends booking same centre same slot could definitely do some collective effort!!!!

Time slot got over and I started trying that helpline number which I found busy for more than 2 hours. Finally I got a chance to speak to the candidate helping executive who forwarded my request. I hope that my test is re-scheduled and my year's of effort is spared.