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Prometric Complaints & Reviews

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Updated: Apr 14, 2024
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Prometric reviews & complaints(70)

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P
Parguian Lester
Apr 14, 2024
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Address: king abdul aziz medical center jeddah saudi arabia

I just file for jun 5 2024 prometric exam for nursing specialty. when i was on the payment page after filling out the credit card information and click submit i was getting error we are not able to book you appoinment. and i got confirmation from my credit card company and i was debited amounting 289 us dollar. i hope you could help me regarding this matter. you can send me an email at [protected]@gmail.com
Prometric customer support has been notified about the posted complaint.
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    K
    Kirpalsinh Katara
    Nov 19, 2023
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    Complain about BCSE score result

    Hello sir/ma'am
    I, Dr. Kirpalsinh P. Katara ECFVG candidate. I have given a BCSE exam on October 30th, 2023 and according to BCSE bulletin guidline exam result supposed to come within 20 days but unfortunately I haven't received my BCSE exam result and according to ECFVG staff, Prometic centre hasn't sent my BCSE exam score to them.
    I request to send my exam result as soon as possible.
    Thanking you
    Dr. Kirpalsinh...
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    T
    Thi Nguyen
    May 19, 2023
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    Customer service and testing policy

    Address: 22002 64th Ave W # B, Mountlake Terrace, WA 98043

    On May 17th, I called the prometric phone line of[protected] to schedule my test for home health aide. The process went well but I would have to travel from Seattle to Olympia, a distance of 60 miles, to take my test on June 22nd. The reason for such a far location is that they cannot look in availability of more 30 days and my Vietnamese Language test needs a translator that has to be on site for the whole time which would make the whole...
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    My self Aman from Karnataka...
    Yesterday I was scheduling my prometric dha pharmasist exam ... In end I filled all my card details n proceeded to payment it declined but after 30 min I got sms tht my money has been detected from my account... It was 240 dollars but not showing any bookings of exam...
    Please help me out...
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    A
    Ani gowdr
    Feb 3, 2023
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    No water bottle provided

    Hello

    Am Anusha from Bangalore 3months ago i gave my 1st exam of cma n there i observed there was no water bottle allowed neither one was on table. I really felt very thirsty at the same time i wasn't having much time to ask them for water as i was getting distrubance already and time was running so i request you to convey this to prometric centre, do available water bottles on each student's table so that we can relax for...
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    muhammad krish
    from New Delhi, Delhi
    Feb 1, 2023
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    Money debited from account three times ,but on website it showed transaction failed

    Address: [email protected] ,chalakudy ,thrissur

    Hi my name muhammad kishofer i have applied for omsb prometric exam through prometric.com, while doing payment it showed payment failed, but from my account money debited to prometric three times, i have screen shots and bank account details...
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    hramu
    from Bengaluru, Karnataka
    Nov 4, 2022
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    Unable to login

    Since my email ID does not exist am unable to login. i tried to create the new account but its not taking as it says PTIN is in use. Could you please help me to unlock it....
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    Shilpa@1994
    from Thodupuzha, Kerala
    Oct 29, 2022
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    Complaint regarding my account was debited by cash without completing the exam registration

    Address: Silpa S Nair, Olippurathu H, Karikode,Thodupuzha East P.O

    My account got debited by $225 on 18/10/2022 during Qatar prometric exam registration for lab technologist. The transaction id is S10535811. But I hadn't received any kind of confirmation by any means. So I kindly request you to contact me immediately....
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    Sandra Martinez
    May 5, 2022
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    Need to get a date for testing

    I paid to renew my cna ny lisence paid the 40$ but then they ask for 115 cause I had to test they cash my money orders and that was in January I have not spoken to anyone cause they keep u on hold for hours so from January it us now may and I still have not been able to work cause my lisence expired in November but I’ve paid all the fees and I have not heard from them even thou when I check on line it says my status was completed...
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    Address: 59-17 Junction Blvd., Lefrak City

    So, a 'so-called' Manager; Raez (he did NOT give/offer his surname/ last name) called - as I applied to an Indeed position posted for part time work at / for your testing site in Queens - on Junction BLVD. - and for 2 days he's called and texted - which, by the way, I have as evidence - he's been/ being very unprofessional and inappropriate - and thought people (females) applying for a position at Prometric and even females going in for exams...
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    M
    Madan Gopal Tiwary
    Feb 21, 2022
    Feb 28, 2022
    This thread was updated on Feb 28, 2022
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    GRE General Test

    My GRE General Test was scheduled on 11th Feb 2022 at 1pm at Prometric Testing Centre at Kolkata. I got a call from the centre some days prior to my exam informing me that I need to report to the centre no late than 11am. On being asked the reason, he informed me that due to heavy checking and lots of procedures I need to report at that time. I live in a nearby town named Durgapur and had to travel that day to Kolkata for my GRE, which was...
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    I had booked my DHA exam on prometric for 19 jan 2022 was not allowed to give my exam and appear in it by prometric local authorities citing not carrying passport in original at the exam centre
    I was carrying my other government IDs and even photocopy of my passport but they did allow me
    I was never communicated from prometric that I have to carry passport in original at the time of exam, two emails came from prometric after...
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    Address: [email protected]

    I had paid and scheduled for Special enrolled agent exam part 1 & part 3 on last February 2021.

    Due to international cancellation happend for SEE. I couldn't attend the test.

    I had paid the fee for both exams.But till date I have received only one exam fee refund back. Still other one is pending.

    I have been sending follow up mails to the globalmail ID of prometric. I didn't get any further actions....
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    D
    Dr Linda
    Sep 20, 2021
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    Questions banks and amideast -beirut

    Hello
    My name is Dr Linda Hamouche
    I am an ENT and took my prometric exam Wednesday 15 september 2021
    At amideast, beirut-Lebanon
    Before entering the test, the team there stayed for more than 30 minutes to check if it is me Linda and Dr Linda the same, I entered the exam very anxious and plus that they told me, my exam has the risk to not be counted due to the Dr before my name in the application, and when finally...
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    C
    chetalideshpande
    Jul 14, 2021
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    Improper functioning of headsets

    Address: Prometric Testing Private Limited

    I have appeared for the TOEFL exam on 14-Jul-2021. My exam was terribly affected due to the headsets issues.
    When I started with my listening section, the headsets were not working properly. After the proctor tried fixing the headsets, there issues still persisted.
    Even though the proctor shifted me to a different computer after the listening section, my score for the listening section was affected because I was not able to...
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    Address: Accra CBT Test Centre, Linear Assessment Services, 1st Floor, Total House, Liberia Road, Accra, Ghana

    Date of Incident: 25/05/2021
    Client Number: 795832 (CISI Exam)

    I am making a report against a certain Gloria Boateng of the Prometric Testing Centre in Accra (Accra CBT Test Centre, Linear Assessment Services, 1st Floor, Total House, Liberia Road). After my CISI test as I left the centre, she approached me and made very inappropriate and unsavoury comments about my dressing and my family.

    I think this...
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    N
    Nidhi Radadia
    Apr 15, 2021
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    NBDE part 2 testing issue

    To whom it may concern,

    My name is Nidhi Radadia and I gave my NBDE part 2 exam on 3/26/21 and 3/27/21 in Sioux Falls, SD. I am writing this email to request permission to re-test or be given a refund for the exam due to technical issues I encountered. During my exam, the computer was freezing between questions and I lost crucial time to answer questions appropriately. I raised the concern during my exam to the proctor but...
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    J
    jhallid1
    Apr 8, 2021
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    State of Florida C license

    Address: No idea
    Website: prometrics.com

    I tried to take a test today that started at 9:30 AM. The software for their computer was horrible and I had to chat with someone for almost an hour.
    I was connected after an agent was connected to my computer but I was already 1.0 hour late for the start time.
    I finally got a proctor but she said her screen was freezing up. I lost contact with her so I tried to call the local company IQtesting.com. They were not open. I struggled...
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    Prometric customer service team did not responded to my issue with appropriate solution with regards to exam cancellation. Urgent assistance required with this regards as I have my exam scheduled in few days. Call was hang up for 2 hours and no solution was provided....
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    Neeba Abraham
    Jan 3, 2021
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    About CAT scores 2020

    I am a CAT aspirant and I have attempted the CAT 2020 examination on 29th December, 2020. The exam was moderate and I expected high scores in quants, however it was 10 scores lower than expected thus drastically reducing my overall scores. I request for a reevaluation as I believe there is some error in the correction process. It is very sad to know that even after so much of hard work and time dedicated for a single exam such as CAT, students...
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