PTU — already paid the fees but didn't get my books yet

Address:

Ludhiana, Punjab

HI,
My Name is Dilpreet Singh . i am the student of BCA 3rd sem, i already paid my fee about 2 months ago and when i was calling them to collect my books then they always books is not coming yet and i have my exam in next week and i want to prepared my exams and i didn't get my books yet .... this is so horrible condition and untolerable .