Hi Team, My friend gifted me a Puma T Shirt somewhere at the end of October 2011 which I wore for the first time on 1st Nov. I was surprised to see that after the first wash the Tshirt lost its color and the color of the T shirt was there all across the water in which we washed the Tshirt. My friend confirmed that she bought it for me from a store in CP. I went to the store and they said that we do not have a record. I have a question here. I have been using your products maybe since the time Puma was launched in India and do receive a call everytime you new products are in market. I hope now you are aware how well I have been using your products and a service like this is just not acceptable. Your Tshirts loosing its color is something straight that a company needs to take care off and not the customer. We spending Rs 800 - Rs 1000 for a T in your store does not mean we are throwing our money just like that. I would appreciate if I can get a confirmation as to when I can get it reversed or exchanged. Was this information helpful? |