[Resolved]  Punjab National Bank ATM — Money Debited From Saving Account

Address:

South Delhi, Delhi

This is the complain regarding money debited from my PNB account. I went to check my account balance at Meethapur ATM (No ATM/H742) approx 8.25 PM on 09/11/12 and swapped my card and trying to enter my pin but ATM didn’t accept the input due to failure of keypad then I pressed the cancel button from touch screen after that ATM display got invisible with white screen. I have pressed the cancel button so many times and wait for some time to come back to its normal position but ATM was hanged and invisible as it is. Then I went to another ATM nearby this at 8.38PM and get the mini report of my account. My account was debited Rs15,000/- through transaction ID ATM/CWDR/H742. I have registered a complain to PNB online toll free no. immediately and got a complain ID 58837856 on 09/11/12. They assured me to credit my money into my bank account within 1 week. but on 20/11/12 PNB support team just simply told me your transaction got successful so your claim rejected.

Therefore I request you to kindly look into the matter and help me to get my money back. I shall be much obliged to you.

Thanks & Regards,

Devendra Kumar Giri
Bank : Punjab National Bank
PNB Bank Account No : [protected]
Branch : 36, KRISHNA MARKET, KALKAJI Kalkaji New Delhi
Address:
C-26, Gali No 1, Lakhpat Colony, Part – II,
Meethapue Extn. Badarpur, New Delhi – 110044.
Mobile : [protected]