[Resolved]  Punjab National Bank, Bank Road Gorakhpur — Cash not withdrawn but debit to a/c

Address:

Gorakhpur, Uttar Pradesh

To
The Branch Manager (ATM)
Punjab National Bank,Bank Road Gkp.
Sir,
Subject:- Cash Not Withdrawal but Amt.Rs.5000/- Debited in A/c.

I, Surendra Prasad Gupta, have an A/c No.[protected] with Punjab National Bank Bank Road Gkp.,used my ATM Card to withdraw Rs. 5000/- from my account at the ATM counter of PNB MMM ENG.COLLEGE Deoria RD on Dt.15/06/2010 at 3.30 pm. As soon as I inserted my ATM card and entered details of withdrawal of Rs.5000/- Internal Process being in ATM Machine but No money came out. Blank printed slip also came out then I asked to Security Guard about Cash withdrawl he say that Cash less in ATM Machine and reuse for less than 5000/- then at 3.38 pm i withdrawal Rs.3000/- only .As per slip I found that an amount of Rs.5000/- has been deducted from my PNB account. Later I complained about this to the Contact No.[protected] on dt.15/06/2010 and next on dt.18/06/2010 but no action was taken. The customer care service advised me to make a written complaint to crm.isgipnb.com.in but this site could not open even after many attempts. Please forward this complaint to the customer care PNB and oblige.

yours sincerely,


Surendra Pd.Gupta
A/c No.[protected] Punjab National Bank,Bank Road Gkp.
Dated 24th June 2010