[Resolved]  PVVNL/Electricity bill — Excess Bill Amount

Address:Ghaziabad, Uttar Pradesh

Address: 605, Prangan Tower
Inside Ramprastha greens
Vaishali, Sec-7
Gaziabad-201010

Electric Connection Detail
Book No: 4009
Connection number: 425951

Electric bill for the October,November were generated without taking into account the meter reading. It was assumed that 800 units were used and bill generated even though the current meter reading showed otherwise. We keep going out so there s hardly any consumption of electricity.

We inquired with the department, they said "pay the current amount and we will deduct the extra money from future bills".

My question is why should we pay the extra money when the PVVNL is at fault. They can easily correct their account and issue us the corrected bill after considering the current meter reading.

I am attaching the screen shot of the recent month where the current meter reading is a assumed one.

Please suggest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Paschimanchal Vidyut Vitran Nigam [PVVNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    508
    Pending
    0
    Resolved
    96
    Paschimanchal Vidyut Vitran Nigam [PVVNL] Phone
    +91 81 3099 3674
    +91 12 1260 2821 (Helpline)
    +91 12 1264 9042 (Computer Room)
    Paschimanchal Vidyut Vitran Nigam [PVVNL] Address
    Victoria Park, Urja Bhawan, Meerut, Uttar Pradesh, India - 250001
    View all Paschimanchal Vidyut Vitran Nigam [PVVNL] contact information