Paschimanchal Vidyut Vitran Nigam [PVVNL] Customer Care
Paschimanchal Vidyut Vitran Nigam Limited
Customer satisfaction rating: 3%
Submit a Complaint
235
COMPLAINTS

Paschimanchal Vidyut Vitran Nigam [PVVNL] Customer Care

Paschimanchal Vidyut Vitran Nigam Limited

Website:
Address
Victoria Park, Urja Bhawan
Meerut
Meerut District
Uttar Pradesh
India - 250001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
392
down
174

Phone:
Phone:
up
217
down
100
+91 12 1260 2821  (Helpline)
up
128
down
60
+91 12 1264 9042  (Computer Room)
up
90
down
40
+91 12 1266 5734  (MD Camp Office)
up
52
down
35

Fax:
Fax:
+91 12 1266 6062  

Additional info
Customer satisfaction rating
3%
Complaints
235
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 05:00 pm
Tue10:00 am - 05:00 pm
Wed10:00 am - 05:00 pm
Thu10:00 am - 05:00 pm
Fri10:00 am - 05:00 pm
Sat10:00 am - 05:00 pm
SunClosed

Paschimanchal Vidyut Vitran Nigam [PVVNL] related photos (42)

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Paschimanchal Vidyut Vitran Nigam [PVVNL] Complaints & Reviews

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Paschimanchal Vidyut Vitran Nigam [PVVNL] — huge amount for electricity

 KiranD on Nov 10, 2019
Hi team,
A poor lady got a electricity bill from paschimanchal vidyut vitran nigam limited worth 33360.00 which she is now unable to pay, request many time to reveal the amount, so that she can able to pay. But no one helping her they keep disconnecting electricity. They keep asking to pay full payment, which she have not used. Now she do not have this much of amount to pay the bill, so kindly revealed the amount, so that she can pay electricity bill on time, each month or monthly wise.

Account:[protected]
Name: kiran devi

Thanks,
Ajay (For...
Complaint comments  Read comments Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — bill number sba19114858763000

 SubhashNagpal9 on Nov 5, 2019
Dear sirs, in my above bill by some mistake, you have charged fc rs.660, and exdmndpnlty rs.220 showing recorded demand:6.0,
We do not have any ac and electric gyser etc. We have simple load of light and fans only. Kindly please get checked the reason of the mistake and adjust approx. Rs.600/- paid by us in this bill in next our bills. You may refer our previous paid bills of last 2-3 years a/c no.
[protected], book no.[protected] scno :87528.
Thanks....
Complaint comments  Read comments Complaint category Products & Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — electricity bills more than actual reading!!

 Navi Naveen on Oct 20, 2019
Dear sir,
I have taken an electricity connection of 01 kw on 07 oct 2019 which is showing incorrect reading & as per meter reading i will have to pay rs. 1890 to electricity department while i am paying everymonth bill to electricity department manually & for which i have also all receipt of paid bills.
Request you please correct my bill sothat i could pay right amount to department.
Thanks
Rammehar singh...
Complaint comments  Read comments Complaint category Unauthorized charges

Paschimanchal Vidyut Vitran Nigam [PVVNL] — kharab bill

 Nafees uddin on Oct 10, 2019
सेवा में
श्रीमान
मौह्दे
निवेदन इस पृकार प्रार्थी नफीस उद्दीन s/O गयासुद्दीन निवासी उझारी तेह्सील हसनपुर जिला अमरोहा का मीटर लगा हुआ है जिसका a/n[protected] मौजूदा हालत में रीडिंग 3767 बिल् 51013 आप के विभाग के कागजों में मीटर काफी समय से...
Complaint comments  Read comments Complaint category Tax Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — wrong bill generated by meter reader

 Amit15121986 on Sep 28, 2019
Respected sir, please check my a/c no.[protected] and correct my bill amount i had already deposited monthly online bill but wrongly meter reader generated bill from starting units. I visited electricity office many times but they engorged my complaint every time. I also complained online but my complaint has been closed without any action taken on it and sending message to me that my complained has been resolved....
Complaint comments  Read comments [1]Complaint category Government Organizations

Paschimanchal Vidyut Vitran Nigam [PVVNL] — power supply problem

 indraveer on Sep 24, 2019
We have 3 phase common connection in my apartment. And one phase is lost from last one month. We try to connect lineman gaurav ([protected]). Many time with him. If lineman did't come after several followup, we try to connect with je vikash sharma ([protected]). After several follow up, no one listen to complain. Also lineman charge 500 rs to fix the complain in past. I don't know this charge is legal or not. He never gave a receipt.
If no act on situation we locked the complain on pvvnl complain helpline number ([protected]). They raise complain number and next day close it without solving...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — incorrect bill

 kamaleshvar on Sep 13, 2019
I complained before one month for correction in bill and submitted the details and application in sector 62, noida office. I visited more than 5 times but still it is not corrected.
I also called many times in the office but still it is not corrected.
Could please respond why it is taking too much time.
Please find details below.
A/c no is [protected].
Name - neeraj bhatt...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — twel connection nhe mila

 लम्बरदार अनुज सिहं on Sep 3, 2019
सेवा में श्रीमान महोदय मेरा नाम इंद्रपाल S/O सूरजमल सिंह ग्राम सोरखा का रहने वाला मूल निवासी हूं मैंने ट्वेल के 7.5 किलोवाट के नए कनेक्शन के लिए आवेदन किया था दिनांक 2 मई 2019 को मैंने अपना स्टीमेट जमा करवा दिया था परंतु अभी तक मुझे ट्वेल कनेक्शन...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Paschimanchal Vidyut Vitran Nigam [PVVNL] — complaint wrt to blast in meter not properly attended

 Somanjan Deo on Aug 22, 2019
We experienced blast in our meter room all of sudden causing jumper to come off and duly registered complaint having no 7 on[protected]. Our meter (No_pv_lp2204) of account no [protected] still giving problems and we are still facing frequent power cuts while everyone alse in our vicinity has no such problems.
We tried contacting concerned persons time and again but there is no seriousness shown to resolve our problem despite us paying every bill on time....
Complaint comments  Read comments [1]Complaint category Government Organizations

Paschimanchal Vidyut Vitran Nigam [PVVNL] — energy meter installed but not connected

 Raj kapoor Raghav on Aug 21, 2019
Dear team,
In my house electric energy meter is installed approx 6 months back, but it is not connected through electric cables. Electric supply is running in my house through loose insualted wires as in old system & we are paying regular electricity bills.
We have contacted local pvvnl office (Khurza) for proper connection & run my meter. But they are not taking any action.

It is requested to solve the problem as early as possible.

Thanks.

Rgds
Omparkash s/o. Sh. Gaj raj
H. No. -83
Vill. - rudary, po-raniywali
Complaint comments  Read comments [1]Complaint category Government Organizations

Paschimanchal Vidyut Vitran Nigam [PVVNL] — unnecessary and unexplained rise in electricity bill and something wrong with electric meter also.

 Dr.natasha Handoo on Aug 17, 2019
This is in relation to account number [protected]. There was an unexplained rise in bill from 1300 rs every month to 9500 rs this month... This is heights because there is no extra usage of electricity... I also tried calling toll free number 1912 but they denied registering complaint. There is also some tampering done with meter as the readings are rising very fast. I am working hence can't go anywhere to solve this and there is no one whom i can write. Please help us because the meter is rising like anything and i can't detect the fault.. Is it wrong bill or something...
.....
Complaint comments  Read comments [1]Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — meter fault not provide power

 [email protected] on Aug 11, 2019
Dear sir/ medam
Meter not giving output supply due to tp sparking. Please resolve this as soon as possible. Due to this electricity cut midnight and we face lot of problems in this summer days. Toady is sunday, hope your team will take immediate decision to resolve this problem. We have new meter connection.
I have not book no. Or connection no. Because my meter connection only 15 day old.
My addresses
Shazia saifi
Zakir colony near piplehra village,
Opposite petrol pump ntpc road massoori piplehra,
Hapur mobile no [protected].

...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Paschimanchal Vidyut Vitran Nigam [PVVNL] — electric meter and electricity bill.

 Throttle WoRld on Aug 10, 2019
I rent a room in nyay khand1, ghaziabad, u. P (House number - 1014c).
I want to register a complaint against my electricity bill for last month.
Past whole month my rented house was locked as i was out of town and did not consume any electricity yet i got a bill of 814₹.
The person who came to generate the bill told me that the meter is of 2.0kw but is taking load of 4.5kw.
This never happened with me in the past.
Also, i do not have any kind of electronic appliances/devices in my house, for eg:- ac, cooler, fridge, t. V, washing machine, etc.
I only have...
Complaint comments  Read comments Complaint category Unauthorized charges

Paschimanchal Vidyut Vitran Nigam [PVVNL] — no bill since last two months [Resolved]

 ngupt52 on Aug 8, 2019
Sir,
Reference account number [protected] under pvvnl bachcha patk meerut, it is to state that my meter was changed on 20.05.2019 but no bill for power consumption is generated so far even after passing of more than two months since then, complaint to the concerned ae of ghanta ghar meerut was also of no avail till date as no bill generated sofar. Kindly look into the matter and take immediate action for generating of the bill.
Thanking you

Yours faithfully

Nagendra gupta
117 thapar nagar street no. 3
Meerut (U. P.) 250001
Electricity...
Complaint comments  Read comments [1]Complaint category Government Organizations

Paschimanchal Vidyut Vitran Nigam [PVVNL] — complain about harassment and humiliation

 Vedprakash Bhatia on Jul 11, 2019
I vedprakash bhatia owner of shop number -86 krishna market (Gda market) chikumber pur ghaziabad applied for new connection of 2 kw for use for shop. I applied in the month of february and i take many rounds to the office of pvvnl rajinder nagar ghaziabad but i harasshed by je. Nirbhaya singh and sdo anshul rathi. They imposed the bill of other person on me ie. 63880 but i have no connection with this above said bill and do not provide a new connection to me so i requesting concern authority to take action against these corrupt persons....
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Paschimanchal Vidyut Vitran Nigam [PVVNL] — incorrect billing amount

 Jaissharma80 on Jul 10, 2019
Dear sir,
It is to bring in your kind notice that current bill has been wrongly raised and rs. 1822 have been added without any clarification. I have cleared all my previous electricity bills, but this is very disappointing to me to see such irrelevant addition o[censored]nclarified amount.
Kindly check and remove the said amount from current bill and send me corrected bill so that i can pay it on time. Attached is the copy of online bill for your rereference. Please do the needful.

Regards
Jaishanker sharma
Village hisali, muradnagar, ghaziabad
Cell...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Paschimanchal Vidyut Vitran Nigam [PVVNL] — wrong bill generation

 AMIT38818210 on Jul 7, 2019
I am using this connection from last 7-8 months and in that months my average bill is 700 rupees and now suddenly for july they have raised 2400 rupees even though hardly we get electric connection as mostly power cut happen in noida sarfabad. No customer care register complaint. No one help from noida electric board sec 52. Use less governance please check as soon as possible...
Complaint comments  Read comments Complaint category Government Organizations

Paschimanchal Vidyut Vitran Nigam [PVVNL] — electricity bill high

 Tapsi devi on Jul 6, 2019
Hello sir!
My complain regarding high bill whenever not using much electricity. Actually previous 5 month bill was 2324 rs and last one month from 19-05-19 to 13-06-19
Bill is 1794 rs. Why? My bill ac no is [protected], name:- tapsi devi, add:-khawaja park ilayachipur ghaziabad.
Division name div150971, sub division name sdo1509711. Load 2kw
Meter no 406837. Actually without meter reading this bill send so please
Take action seriously on behalf on this electricity bill which consumer ac no given above yes its arrear :1496.68 given on bill.
Thank sir!
Complaint comments  Read comments Complaint category Police

Paschimanchal Vidyut Vitran Nigam [PVVNL] — billing issue

 Ankit Mohata on Jul 10, 2019
I need to check my meter reading. Getting bill beyond my use. I got a bill of rs 9500 hundred dis month. Which i would say was beyond my usage. I hav gone through ur electricity office. But there is no one to help. They just say it happens in summer. People feel dat consumer is a fool. Peoole and d manager in pvvnl must treat people where kindly and should listen to him nd should go through dere problems. They say first pay d bill then raise d issue....
Complaint comments  Read comments [3]Complaint category Unauthorized charges

Paschimanchal Vidyut Vitran Nigam [PVVNL] — not providing good service

 Mayank Bhai on Jul 1, 2019
There were changed of metres due to some fault in village satheri block budhana, the workers did come for change the metre they assured the villagers to do all the process so the villagers didn't take any action for metre, but after 6 months the checking boy came to us and says why don't you registered your new metre no. The all those villagers paying the bills on old no. Which is not exist. And i said to the boy who is seat in action department to register the metre he said i will try but it is not possible easley. What he want and there are too many people who is also don't know this critical...
Complaint comments  Read comments Complaint category Unauthorized charges

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