Paschimanchal Vidyut Vitran Nigam [PVVNL] Customer Care
Paschimanchal Vidyut Vitran Nigam Limited
Customer satisfaction rating: 2%
Submit a Complaint
186
COMPLAINTS

Paschimanchal Vidyut Vitran Nigam [PVVNL] Customer Care

Paschimanchal Vidyut Vitran Nigam Limited

Website:
Address
Victoria Park, Urja Bhawan
Meerut
Meerut District
Uttar Pradesh
India - 250001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
311
down
139

Phone:
Phone:
up
176
down
77
+91 12 1264 9042  (Computer Room)
up
77
down
32
+91 12 1260 2821  (Helpline)
up
90
down
50
+91 12 1266 5734  (MD Camp Office)
up
42
down
33

Fax:
Fax:
+91 12 1266 6062  

Additional info
Customer satisfaction rating
2%
Complaints
186
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 05:00 pm
Tue10:00 am - 05:00 pm
Wed10:00 am - 05:00 pm
Thu10:00 am - 05:00 pm
Fri10:00 am - 05:00 pm
Sat10:00 am - 05:00 pm
SunClosed

Paschimanchal Vidyut Vitran Nigam [PVVNL] related photos (26)

Paschimanchal Vidyut Vitran Nigam [PVVNL] Complaints & Reviews

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Paschimanchal Vidyut Vitran Nigam [PVVNL] — transformer and line problem

 Mo Jamshed Ali on Nov 3, 2018
Sir,
Add.
Vill. Jatpura post azeem nagar teh. Sadar distt. Rampur u. P
Sir is vill. Me lagbhag 6 month pehle aye tufan me ek tree ke line per girne se saari line with pol niche gir gayi jisme transfarmar bhi samil tha transfarmar ke girne se kafi nuksan hua.
Lekin baad me line sahi hui to jaldbaji kaam kiya gaya jisme line bhi sahi tarah se bandhi nahi gayi or transfarmar ko bhi esi rakh diya gaya transfarmar mer koi saman nahi fit kiya jisse transfarmar me light aane per falt hota rehta hai. Ye transfarmar jatpura - azeem nagar jaane bale khass road per hai jisse khatra...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — electricity bill

 sharsurb on Oct 21, 2018
The electricity bill for my connection is showing around 20, 000 rs for this month. There is an issue in taing the reading and generating the bill. Please refer to my past bills. Also, the amount showing online is different than the hard copy bill that i have received. Please correct the bill on website so that i can make online payment as i always do. Account number -[protected]...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — complaint regarding bill not generated and and incorrect address and consumer name [Resolved]

 indraveer on Oct 7, 2018
My meter has been installed by pvvnl. Division name - eudd grater noida. By[protected]. Bill has been not generated yet. After 4-5 round of division. (This is the service given by pvvnl) every time they have excuse like, babu aaj leave per hai. Aaj internet nahi chal raha. Babu ji aaj training per gaye hai. After too much hard work finally bill generated. Once i checked my bill name and address by incorrect. Bill was just like some uneducated man prepared the bill. All spelling was incorrect. I request to correct the bill information. Then mr vijay he is generating bill. He said give me application...
Complaint comments  Read comments [1]Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — power shutdown problem

 Patrakaar sumit- sinha on Aug 21, 2018
Dear sir
Mai sumit - sinha, ram vihar, banthla, ghaziabad se sir itni jyaada electricity jaati hai 24 hours me see lagbhag 8 se 10, ghante aati hai, ab aap btao sir ki full day work krne ke baad agar log 6 se 8 ghanta nhi soyega to kya hoga hum log bahut pareshaan sir plz.. Kuch kijiye ham log to bijili ghar me complain kar ke thak gye hai plz. Ab aap hi kuch or saktey hai...
Complaint comments  Read comments [2]Complaint category Employers

Paschimanchal Vidyut Vitran Nigam [PVVNL] — two non working street lights

 Mona Chandra on Aug 20, 2018
I am a resident of plot no 148 g. F vaishali, sector 1, ghaziabad (90 meter plot)
There are 6 grown dogs who have not been sterilized. One female dog gives birth to a litter every few months. Most of the pups come under vehicles and few survive and their population increases

Please see that the dogs are sterlized and returned to our area.
I feed them twice a day and look after their everyday medical needs and with their growing numbers - most of them are underfed and malnourished.

All the dogs stay in or around the compound which houses the municipal...
Complaint comments  Read comments Complaint category Municipal Corporation

Paschimanchal Vidyut Vitran Nigam [PVVNL]

 Pappu Pahalawan on Aug 18, 2018
विधुत नियामक आयोग लखनऊ के आदेशानुसार ग्रामीण उपभोक्ताओ के बिल ग्रामीण उपभोक्ता श्रेणी के अनुसार बनने है लेकिन गांव जावली, लौनी, गाजियाबाद जोकि विधुत वितरण खण्ड-3, लौनी, गाजियाबाद के अन्तर्गत आता हैं के मासिक बिलो को लेज़र में अभी तक...
Complaint comments  Read comments [2]Complaint category Other

Paschimanchal Vidyut Vitran Nigam Ltd — excess load

 URBAN007 on Aug 6, 2018
Account no[protected]
Dhirendra singh negi

Sir i have received a notice from eudd 2 vasundhra ghaziabad regarding the electricity consumption having connection no 6026/503602 5kw excess level.

The amount that was estimated 18900 on 23-07-18 for last 12 month.
But i have my bill recordings and in that in last 12 months have not exceeded beyond the limit which says 4 or 3 sometime, and it was only last month that bill was written as 5 in june or july 2018

Then if my consumption have not exceeded beyond 5 then why am i suppose to pay for last...
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Paschimanchal Vidyut Vitran Nigam [PVVNL] — illegal disconnection of electricity supply flat z-103, amrapali sapphire 2, sec 45, noida ,of sunita maithani

 Col Arun Kumar Maithani on Jul 30, 2018
Sir please restore electricity supply to my flat no Z-103, Amrapali Sapphire 2, Sec 45, Noida. On Saturday, 28 July 2018, illegal disconnection of electricity supply has been suddenly done unexpectedly by society without prior notice/ intimation for disconnection. Electricity being essential services can be disconnected without due process of law and prior notice of disconnection, especially when there are no due payment pending. In this case, due to other unrelated extraneous considerations, electricity has been cut of.May I kindly request you to restore electricity supply to my flat. thanks and...
Complaint comments  Read comments Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — power supply is not properly supplied in a-12/15 janta flats decor 71 noida

 Munni Devi chahar on Jul 28, 2018
Address - a-12/15 janta flats sector-71, noida, our electricity supply is affected since last 3 days. Please check the connection of my power supply it is not supplied from 3 days. I complaint to local area electricity office but there is no action taken place. Without electricity we cannot do anything and lot of problems faced due to improper supply of electricity in our house, it affects a lot. Kindly take action against this complaint as early as possible and provide any assistance to check the connection line. Kindly check the electricity supply....
Complaint comments  Read comments Complaint category Family & Relationships

Paschimanchal Vidyut Vitran Nigam [PVVNL] — electricity not in house from last 4 days

 sahilmalik079 on Jul 25, 2018
Dear Sir/Madam,

This is to inform you that the electricity in comes in my house from last 4 days. I am contentiously trying to file complaint on the[protected] & 1912. from last 4 days, but i am not able to connect the call with the pvvnl representatives. So you are requested to solve the issue of electricity distribution in my house.

Thanks & Regards,

Mohd. Nawab
A/C NO. :[protected]
S. C. NO. :[protected]
Add : Sant dev nagar colony,
Near Radha krishan mandir,
Vill. Haibatpur,
Opp. Palm Olympia...
Complaint comments  Read comments Complaint category Government Organizations

Paschimanchal Vidyut Vitran Nigam [PVVNL] — bill paid amount not updated in my account

 Balram nagar on Jul 25, 2018
I have payed rs1575 thro net banking wide tech process solution ref no[protected]/[protected].
Amount deducted from my bank account & meaasage also received but same not upadte in my electric a/c.
Since 2 days, i have tried on customer case no [protected] but not successed
Please manage the same and receipt to send on my mail idqa. Tronica@dljm.com (My registred mail id)...
Complaint comments  Read comments Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — request for replace of faulty electric meter

 lothian on Jul 11, 2018
Domestic Electric meter against two kilowatt connection at my residence was replaced &
installed outside the premises in the month of June 2018 but due to very poor quality of meter it has been brunt/faulty. This meter should be replace by new good quality meter.

Account ID [protected]
Ramesh Chand s/o Malkhan Singh
Patti-Mundala, Near-Tanga Stand
satti ke pichhe gali...
Complaint comments  Read comments Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — wrong bill update after payment

 Sushil K. on Jun 28, 2018
Dear sir,

This is to inform you that i have made the payment of electricity bill for the month of may 2018 on 22 jun 2018 of 719 rs through online portal. But still bill showing 722 rs. Due in my account.
I have word with customer care executive on 1912 and they have also confirmed that paid bill details are not updated in our system.

So request you kindly look in this matter and do the needful.

My a/c no. Is[protected]
Sc no.[protected]
Payment receipt no.[protected]pcpu0015

Regards,
Sushil kumar
Complaint comments  Read comments [1]Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — bill payment a/c no 6912265000 dt6.6.2018

 Krishangopalsadarpuria on Jun 26, 2018
I have already paid a sum of rs5725 as ack vide receipt no[protected] and credit appear in a/c. As per bill this is meater reading upto 27470. Now i have received a email stating that bill upto reading 26950 for rs 3447.91 dt 23.6.2018 has been raised and required to pay upto 30.6.2018. Disconnection dt 7.7.2018 it is requested to look into the matter what is happening while preparing bill.in my case from where this figure of reading upto 26950 taken when bill is already paid and amt appear in credit in a/c it is a hrassment to consumer which your staff is doing sitting in office...
Complaint comments  Read comments [1]Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — sparking in transformer

 Yadav Harish on Jun 23, 2018
बागपत जिले के खेकड़ा rural बिजलीघर के मसूरी फीडर के अन्तर्गत मसूरी गाँव में ट्रांसफार्मर में पिछले 5 दिनों से स्पार्किंग हो रही है जिसके कारण पूरे गाँव में केवल एक फेस में लाइट आ रही है । खेकड़ा बिजलीघर का फोन तथा sdo खेकड़ा का फोन दोनों 5 दिन...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — merter related issue

 bunty1111 on Jun 22, 2018
Dear sir

I am manju sharma have purchased a home in noida sec 12 y block no is y-83-a, i had given a application for increase the load and name change on the bill. This application is registered date of 7-6-2018. And the receipt no is 485394.

My account id is [protected] and kno is[protected]

Till the date not any concern person came and call me against this issue and i am regularly going their office regarding this issue and nobody entertaining me.

Old meter is disconnected and put that side of the wall and have current at now. That cause...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — bill amount is very high according to uses.

 ashishex on Jun 21, 2018
Hi,
I am a resident of a-91 sector-30. My last month bill is rs.19467. I am not able to understand that how my bill can be that much high? The bill is surely wrong. My account i’d is [protected] & my book no. Is[protected]. Kindly help me out in this. My last payment date is 25th june. Kindly work on this asap.
Regards,
Ashish kumar
[protected]

Alternate contact - vijay pratap - [protected], [protected]....
Complaint comments  Read comments Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — rectification in contact number

 Ravikant Bhatnagar on Jun 17, 2018
Dear sir,
My self swati bhatnagar w/0 sh. Ravikant bhatnagar residing in c-3rd -18a, 3rd floor, mahinndra enclave, shastri nagar, ghaziabad, (U. P.). We have a new connection via m. No. 2369785 and service connection no. 905012. We have not received the first electricity bill of my house.in the receipt of meter the contact no. Is wrong entered, so please check the issue and send the first electricity bill and also correct my contact no.in your record for future reference.
Thanks and regards,
Swati bhatnagar
[protected]
C-3rd -18a, 3rd floor, mahinndra enclave,...
Complaint comments  Read comments Complaint category Other

Paschimanchal Vidyut Vitran Nigam [PVVNL] — energy meter defective (running very fast)

 susheel_delhi2006@rediffmail.com on Jun 12, 2018
Dear team,
I (Sudhir kumar chaudhary) resident of b1/18, ankur vihar, loni, ghaziabad.
I recieved electricity bill on 9th june 2018 amount of approx rs 6000 where as average bill is approx rs600.
Complain was logged same day, i got a call from electricity board to reach lal bagh electricity office.
I reached office on 12th june 2018 to get the receipt of energy meter repair/replacement. Counter person directed to je (Junior engineer) & je directed to sdo (Mr. Gopal ji).
Sdo given instruction to meet at 3pm which is really discusting.
I followed instruction...
Complaint comments  Read comments Complaint category Utility Services

Paschimanchal Vidyut Vitran Nigam [PVVNL] — meter sparking

 Mahendra Singh Parmar on Jun 8, 2018
I am a resident of house number 570 gali number 16 new karhera colony mohan nagar ghaziabad up pin 201007.
Last night 07/06/2018 my electricity meter had a sparking issue. Its extremely hot weather and i could not use electricity appliances, so i request the concerned authorities to take the necessary steps as soon as possible.
Its 40+ degree centigrade in ghaziabad region and it is quite unbearable. Immediate actions are requested at the earliest....
Complaint comments  Read comments [1]Complaint category Other

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