Raksha Tpa/united India Insurance Company — Denial of Mediclaim

Address:

Mumbai City, Maharashtra

TPA called Raksha TPA has refused a genuine claim for my mother's surgery by giving a silly technical reason that the claim needs to be submitted to them within 7 days of discharge from the hospital( our papers reached them on 8th day as per the acknowledgement though they claim to have recd. on 10th day. Their exclusion clause was never highlighted , mentioned in the small( 2''x 3'') pocket guide in a small print.I have communicated with United India Insurance Co.but not much positive response from them so far
Dr.Abhijit Kher
[protected]
[protected]@niramaymothercare.com