[Resolved]  Ramkay TVs — REPLACEMENT / REPAIR

Address:

Kanchipuram, Tamil Nadu

My vehicle got damaged in an accident. The same was handed over to Ramkay after completing of alla formalities on 03 Feb 12. When asked for the delivery date I was assured that within 7 days. On completion of 10 days when enquired they informed that the vehicle will be ready with in next 2 days.Again on 16th Feb 12 when contacted the TVS No [protected], [protected]. Again I Contacted MR Venkat Manager of Ramkay motors I appraised the situvation. He assured to resolve the issue at the earleist. His contact No is [protected]. Keeping in view of the TVS company within reachable approach and as I was assured that spares are availabe at all times. Also I was aksed to pay an amount of Rs 3000/- in advance against repair charges which was paid through debit card

The saddest part is that the resposnible person for attending the quarry wer not maturing the call. Around 10 times the call was made on the above given no. Where I was forced to disturb the Manger of Ramkay agencies at odd hours.

Moving forward suggesting TVS brand is sems not trust worthy.

I want resolution at the earliest