[Resolved]  Ravikumar — caller tune activation

Address:Vellore, Tamil Nadu

Sir a caller tune is activated to my number [protected] atomaticaly. And my balance is also reduced. When i call customer care then, they say to send a sms 'unsubscribe' to 56700 when i send this sms. A message came to my mobile that due to technical error your tune is not unregistered. I send this sms 4 times and 8 rupees is reduced from my balance and my problems remains same. Please remove my caller tune.
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Aug 13, 2020
Complaint marked as Resolved 
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Ravikumar — improper deduction of balance

I,S.Ravikumar is a prepaid customer of vodafone([protected]).They deducted rs 200 from my account on basis of activation of any service which i never opted for..
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.
Hi Ravikumar,

We're so sorry for what's happened. Will have someone get back to you with an update.

Regards,
Vodafone India

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    Gudiyatham
    Tamil Nadu
    India
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