Vodafone India Customer Care
Vodafone Essar Ltd.
Customer satisfaction rating: 17%
Submit a Complaint
18072
COMPLAINTS

Vodafone India Customer Care

Vodafone Essar Ltd.

TwitterFacebook
Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
711
down
437
+91 98 2009 8200  (24x7 Support)
up
729
down
357

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

Customer satisfaction rating
17%
Complaints
18072
Pending
285
Resolved
3001
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Vodafone India related photos (1984)

Vodafone India Complaints & Reviews

Sort by:

Vodafone India — bill raising more than the plan

 pallavi karipiridd on Sep 23, 2018
I am pallavi, one day your executive called for post paid number. They requested for the number and they said vodafone offers for 191 plan.

1. Unlimited local calls
2. Unlimited std calls
3. Unlimited isd calls

I accepted the above offers so executive came to my house and take 300 rs advance from me and given sim card.

But after 15 days sim out going blocked only incoming running. I have called to customer care so they said only 48 hrs for release after that 500 rs deposit, they said total amount should be deducted in your monthly bills....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — vodafone payment issue

 Tar321 on Sep 23, 2018
Dear team,

I had made the payment on 6th of september and the money is debited from my hdfc bank account and i got the upi transaction id (I made the transaction using google pay in which i had linked my hdfc upi). So i raised a complaint to vodafone regarding this issue on 7th september, but after 2 days they closed the ticket giving the reason invalid transaction id, for this issue i was raising complaint for every 2 days and every time they are closing for the same reason though i sent screenshot of the transaction details from my bank. I was really fed up with them to explaining...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — vodafone itemized bill for incoming and outgoing calls

 Mohmmad Rafiq on Sep 22, 2018
Please if you could provide me the itemized call details both incoming and outgoing from last one month. I have to provide the call details as a proof in the department of police. So if i could get the details of both incoming and outgoing calls from 1st september 2018 to till date. I am a postpaid customer and do receive the detailed bill but since the billing cycle is due i would like to have it as before due date....
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — vodafone 9920220309 not working properly 4g network connection

 Jaykumar Sinha on Sep 22, 2018
Dear Sir

I have several times complaint regarding 4G network issues at my home address which ever a given to said address. I had complaint the Vodafone customer service representative but the they told over the phone the problem will be solve as soon as
I have Nokia 7 plus phone but not working 4G network connection at my home is Swarna Bhoomi complex Flat no 102 F Wing building no 02 Near Balaji mandir Sukapur New Panvel 410206.
Here with attached screenshot my phone network.
Kindly do needful...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — balance from mobile deducted from the mobile in the name of roaming which was not activated

 Shrikant Gawali on Sep 22, 2018
Vodafone has deducted the amount of rs 99 from my mobile without any information. Customer care says these are the standard charges. I have dual sim mobile phone and both simcards are vodafone. If these are the standard charges then it should apply to both sim cards. This is completely fraud. They have not informed about these charges and there was no any activation process from me. My mobile number is [protected]. I had requested for refund to customer care but they have taking care about this....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone — theft... again.

 pmail on Sep 21, 2018
Vodafone has a g a i n stolen rs. 35 from my account by activating the same "game pack" which i did not initiate. This is the second time. Last month they said they don't know why it is happening and refunded my money. Now again this has happened.

I believe this is intentional, and not just a mistake. Because as soon as it happened, the vodafone app will not allow me to send a support email. When i try to call, there is no option for unknown charges or to speak with someone.

I will leave vodafone when my current plan expires.

Refund the money you have...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — text messaging

 Jeff Nicho Mathew on Sep 21, 2018
I use the ₹199 plan that gives me 100 sms everyday along with 1.4 gb data and unlimited calls. However, till date, i haven't been able to send text messages to any number from my phone. I tried switching phones but the problem persists. I checked my balance which showed ₹-3. Thinking this negative balance was the issue, i tried recharging but oddly enough, vodafone activates some unheard plans with the amount recharged, again leaving me with the negative balance. I've lost quite a bit of money trying to fix the negative balance. However, this cannot be a legitimate reason to deny me this facility...
Complaint comments  Read comments [2]Complaint category Telecommunications

Vodafone India — charged 644 rs saying that called 51717 and talked for 46 mins

 Suman245 on Sep 21, 2018
I have been charged 644 saying that i called to 51717 and talked for 46 mins, which is in all the way unrealistic. First of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717 making call is unrealistic, top of that talking for 46 mins is not at all possible.

Please oblige and do the needful.
Hope for best....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Vodafone India — for details

 nawaz7800 on Sep 21, 2018
Hello my name is nawaz and i am from gonda uttarpardesh india i want cdr of this vodafone mobile no - [protected] with location from 1 august to 30 august reason is one robbery done in my house of 35 lakhs and he is aspects police is taking action but we do not found any results i also attached the fir copy u can see!! Plz send me the cdr of this vodafone mo no thanks...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — non refund of my security deposit against mobile number 9983448465

 pawansharma2000@gmail.com on Sep 20, 2018
This to complain against the non payment of my security deposit which as supposed to refunded to me a lot earlier.
My customer relationship number was 16620805. And its more than 3 months that i am waiting for it and if it is not refunded as soon as possible i shall go for consumer court and other legal action.

My email id is pawansharma2000@gmail.com.

Waiting your response to further legal actions....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — rukmini anand 9311701949 unable to port phone: 5 times applied: contact on 7599741949

 Rukmini Gaggan Anand on Sep 20, 2018
I have shifted my residence to my farm in the village near nainital from noida since june 2018.

Since then i have applied over 5 times to port my number first thru bsnl and then 4 times thru reliance jio. Ever-time my request is being turned down to my new operator giving some ridiculous reason. The port request is being sent by the new telecom operator and they have all interest to get my number transferred to their platform. But vodafone is rejecting either saying that i am defaulter customer (I have standing instructions to debit my credit card) or giving that upc code is not...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — block port sms

 Rajdeepvirk86 on Sep 19, 2018
Hi,
I am not satisfied with vodafone network and internet service so i decided to port out from vodafone. But when i did sms for upc code vodafone block sms to 1900.
Everything when i tried to sms for upc code message is not sent. Its about it 20 days me daily try to get upc code so that change my operator but vodafone not permit to sms.
Pz do the needfull...
Complaint comments  Read comments [1]Complaint category Telecommunications

Vodafone India — recharge done for same mobile number twice

 Shouvik66 on Sep 18, 2018
I recharged my vodafone number(+91-[protected]) with Rs. 64 via paytm app but the same recharge was done twice and money for both the recharges was deducted from my paytm wallet. I reported the issue to paytm but they said that once the recharge is successfull, it cannot be reverted. I want refund of one recharge amount. Please help me.

Mail ID:- panthorkumar@gmail.com
Contact Phone Number:- +91-[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone — fraud vodafone recruitment process

 Rajesh556 on Sep 18, 2018
Vodafone India — fraud recruitment
I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 5700 for laptop security deposit. Then they told me that deposit another amount rs.7400 for lopen a salary account, But i asked questions instead of making payment. After that they have sent me training letter.now they are told me make payment rs.8200 for training purpose. Presently i have offer letter and training letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter and...
Complaint comments  Read comments Complaint category Job & Career

Vodafone India — number suspended without any notice

 sabarno12 on Sep 18, 2018
Every month my vodafone number [protected] getting suspended without any prior notice although there is no due payment on my number everytime i need to contact customer service and they are telling to visit vodafone store every time and they are saying we can't do anything.
Facing this harassment every month 2-3 time... I need compensation for this idiotic service error by vodafone...
Complaint comments  Read comments [1]Complaint category Internet Services

Vodafone — recharge of rs.148/- on 17/09/2018 not credited.

 Ananthakrishnan Seshadri on Sep 18, 2018
Recharge of rs.148/- for prepaid mobile number no.[protected] on 17th september 2018 (Ref. Transaction id:nic[protected]) not credited so far. You may also refer to account id: [protected]. The customer is put to unwanted inconvenience. Please correct the mistake immediately. The confirmation sms for the recharge has been received from vodafone. The bank has also debited the bank account for rs.148/-....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vodafone India — sim card replacement not activated

 Navanii N on Sep 17, 2018
I had lost my phone with my vodafone sim... Later on i blocked my sim and apply for a replacement sim and get it from vodafone mini store and they told me that it will get activated within 24hrs but after 24hrs my vodafone replacement sim is not activated kindly activate my sim card ([protected])... This is a very urgent issue so kindly resolve this without giving excuse that your complaint seems too shor...
Complaint comments  Read comments Complaint category Banks

Vodafone India — migrate from postpaid to prepaid

 Abhishek Yadu on Sep 17, 2018
Sir I want to change my postpaid number in prepaid but vodafone store is not doing it i have say that i will pay my all outstanding but they say we cant convert it before 90 days i say that i cant afforde postpaid now and want to migrate to prepaid and customer care is saying that you can migrate after first billing cycle but vodafone store is not listening me they neglect me go to mini store where you buy the and mini store say go to vodafone store customer care say you can change now what can i do please tell just break the sim and throw it or they will help me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — not getting network in my village at all

 SOBHAN LAYEK on Sep 17, 2018
I m complaining about weak network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please its my humble request on behalf of my village members, please install the network in my village. Whatever support you required we will provide you.
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — pf withdrawal [Resolved]

 Chennuri Prasanth on Sep 17, 2018
Dear sir/madam,
I am Prasanth I was worked in Vodafone services I left that job but I want to withdraw my PF Balance so already my UAN activated but not establish details in your portal yet so kindly process my pf withdrawal asap.
my details.
NAME:CHENNURI PRASANTH
Employee ID:[protected]
Designation: Territory sales Officer
UAN:[protected]
Aadhar no:[protected]
Pan:DBPPP8658Q
Bank Name:SBI
Bank account No:[protected]
Branch Name: SILAGAM
Ifsc code:SBIN0008820
Mobile No:[protected]
E-mail :chennuri.prasanth@gmail.com...
Complaint comments  Read comments Complaint category Employees

Recently Discussed

(0 minutes ago)
Dream11 Fantasy
new user suspended
(2 minutes ago)
Nifty Trading Academy
fraud
(4 minutes ago)
Policy Bazaar
term insurance fraud by pb
(9 minutes ago)
Flipkart
regarding the fake lucky draw of mahindra xuv 500
(10 minutes ago)
Home Credit India Finance
credit card account suspended

Featured Complaints