Vodafone India Customer Care
Vodafone Essar Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
16255
COMPLAINTS

Vodafone India Customer Care

Vodafone Essar Ltd.

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
382
down
246
+91 98 2009 8200
(24x7 Support)
up
344
down
176

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

Customer satisfaction rating
24%
Complaints
16255
Pending
4306
Resolved
3679
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Vodafone India related photos (1544)

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Vodafone India Customer Care related pictures (1544)

Vodafone India Complaints & Reviews

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Vodafone India — Deactivating Postpaid sim

 rama krishna865 on Apr 28, 2017
I have been trying to deactivate mobile number 9884813696 & Relationship No: 66950292, from long time.
I have visited vodafone store directly but returned of no use.
i have emailed them many times for deactivation, instead of getting deactivated i am getting monthly bills again and again.
Mail communication has also done but of no use.
And today they have sent me a Demand notice, for what purpose does you guys are working if you will not satisfy customer needs....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Improper billing, in spite of reminders issue still not resolved

 Pawan Sainani on Apr 28, 2017
I am one of the most genuine customers of vodafone since last 13 years, earlier it was bpl whatever the name was, I am using this number 9823124448 and I had never faced any issues with the company, there were some minor issues which were resolved .

Since last four months there have been repeated mistakes on their part and I have to write to them, call on their toll free number to get it resolved and this particular complain I am following up repeatedly since last 13/14 days basically since April 14th and till date they have not resolved my issue in spite of committing to resolve...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Getting regular call - wrong no

 zerozero on Apr 28, 2017
Getting call from Pooja Finanace
They asking for Raj Kumar, who has taken loan from them.
I'm getting regular call from them and I clear that this is not Raj Kumar's No please don't call but they always harass me and as per them they can't do anything this no is registered with there systems. I told them I'll make police complaint they said ok do it. I'm using this no since 12 years.
Please help me i am really fed up with these calls.
I request you to take action ASAP.
Number is 7290096173, 9599484486, 9599290457...
Complaint comments  Read comments Complaint category Loans

Vodafone India — False promises, I am not using service but still getting bill

 nijju123 on Apr 28, 2017
I have VODAFONE 3G connection 9145491939 but since last few months I am not using it, I have been told to pay full amount i.e rs. 1900 for final settlement, I did but I am still getting bill although I am not using the service. I also got threatening calls from Vodafone, and the person (on this 9168480517) who was earlier requesting me to pay the bill and promised that my connection will be discontinued after this is now behaving very roughly. Is this kind of customer service Vodafone is providing?...
Complaint comments  Read comments [1]Complaint category Telecommunications

Vodafone India — Service

 Badal Sikdar on Apr 28, 2017
I am a retailer. Since the day I have opened the shop I called the vodafone sales man who lives in our colony . In every call he says he will visit, but never came yet. There are many vodafone users whom I can't do any recharge. The same porblem is with all the retailers in our area. No one receive any type of vodafone service.
Also I have contacted TM of vodafone of our area but he too didn't solved the problem.

Kindly take necessary action and help me in this matter
Vodafone user's are porting out to other network due to non availability of recharge service in our...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — Sim upgrade for 4G

 Sumona Ghosh on Apr 27, 2017
I have one prepaid phone connection. No. 9674567218. Today I sent all the relevant documents to vodaphone store by my wife . But your executive insisted her to change the way of connection Prepaid to Postpaid and also denied the original Aadhar documents....
Complaint comments  Read comments Complaint category Products & Services

Vodafone India — 9711807511 Bill

 Manish_chadha on Apr 27, 2017
Hi,

9711807511 post paid corporate number was issued to me in 2014, but due to some issue I was not getting bills on my registered e mail ID i.e. "chadha_manish@rediffmail.com". Regarding same i approached to customer care by all possible ways but they did not helped me. in that condition I did not paid amount and destroyed SIM.

After that I never received any further calls from vodafone.

Now in April 2017 i ported one of my existing number (9313005909) to vodafone using same e-mail id "chadha_manish@rediffmail.com".

After porting to...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Activation problem

 Athul T Nair on Apr 27, 2017
Sir,
I am athul t nair. Am using vodafone service past 4 years. My number is 9539536307. Yesterday am activated an offer... But in this time, that offer can not activated..in this problem reported in 5 more time in vodafone costumer care (198).. But the have not take action for this complaint. Please take immediate action for this problem..

Faithfully

Athul t nair...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — Money detected

 Aanchal Garg on Apr 26, 2017
I m using vodafone mobile network. And i dont know when and how this service called mobile mela was activated on my phone and the message comes that we will deduct rs 60 if u want to continue using mobile mela.. Rs 35. Already deducted from my account for mobile mela service which was activated without my consent. Please look into this matter. I want my money back...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Disconnect my vodafone postpaid connection my no. is 9999698606

 swaranlata rajput on Apr 26, 2017
My name is SWARANLATA, I request you to disconnect my vodafone postpaid connection immediately. and give me the amount details that i have to pay.
I could not find your concern mail id to send the request in this regard so iam requesting through this channel.

I have always faced problems with this connection & i m no longer in mood to continue this .PLEASE DISCONNECT THE NO 9999698606.

My postpaid no is 9999698606 iam resident of DELHI
Please to asap...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — My number is 9819979494, 9820219202, 9819979191, 9819979292

 prabhakar mendon on Apr 26, 2017
Dear sir, madam,

My name is prabhakar mendon am using this all number which is postpaid number for my office use but because of no network my office client are getting very much irrated because of no network so i request you to put a network booster in my office as soon as possible otherwise i have 2 choice another network and itz an second reminder n mail...
Complaint comments  Read comments Complaint category Other

Vodafone India — Prepaid sim

 Aadarssh on Apr 26, 2017
Sir, iam a middle class businessman in chennai, i purchaed prepaid sim of this company, i never thought that this company would provide such phathethic idiotic service. I recharge my mobile number but it shows no service and always shos no sim,, really this is really frustrating for a businessman who is not able to communicate, in this number 8939692647, really you service suckkss!!!...
Complaint comments  Read comments Complaint category Fitness Centers

Vodafone India — Illegal number portability

 sabya_sanu on Apr 26, 2017
I had a number from airtel "9900426129" which was being used by wife in bangalore. Currently i had to relocate and moved out of bangalore but my wife continues staying there and will relocate shortly.in this meantime, my wife received a call from a vodafone executive and he convinced my wife to get the number ported out from airtel to vodafone. When enquired about the documents, he said they don't need any of my documents. They need only my wife's documents. This is fraud. The number is being converted from airtel in my name to vodafone in wife's name. How is it possible to do it without any of...
Complaint comments  Read comments Complaint category Other

Vodafone India — Block of sim number

 ameto on Apr 26, 2017
Sir,

When am on the way to my home, my vehicle hit in speed braker, and i have lost my mobile on 25.04.2017. I cant contact anybody immediately. Since i am working in banking sector, the necessity of mobile is must. The mobile contains various personal belongings. I need the mobile immediately, i have given this number to various contacts. Hence kindly block my number 89399 87885.

N vignesh...
Complaint comments  Read comments Complaint category Banks

Vodafone — Data balance not carried forward

 Milan Jyoti Gogoi on Apr 26, 2017
My vodafone no is 8486916052.
On 17th april i had about 520 mb data in my account. Before the expiry of the plan i did a recharge of rs 27 which is 75 mb. But my previous data balance was not carried forward. After the recharge my data balance showed only 75mb left. 520mb data was gone after the recharge. Please help me as i have not got any proper response from the customer care....
Complaint comments  Read comments Complaint category Internet Services

Vodafone India — Bill already paid but showing pending

 Sanjaya Tiwari on Apr 26, 2017
As i port my mobile no 7409966999 in jan 2017 and complete pending bill has been submitted before switching to other.
So many calls received from vodafone customer care too & same time issue has bee sorted out with customer care personal and he confirmed that now no bill is pending from my side (As he also confirmed that vodafone didn't update my my paid bill in his portal or site).
Now again so many msgs are frequently coming.
Your service was not too good in my new place (Jammu), that's why i force to port my no.. Now such cheap activities are intensely doing by vodafone is...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Billing issue

 AmitChaudhari on Apr 26, 2017
Hi Nodal/Appellate,
Please explain below mentioned Request resolution status,
306933282 21-Apr-2017 01:56:40 PM Request For Send Mailer / Fax - General Closed 23-Apr-2017 07:39:58 PM
306861238 21-Apr-2017 11:51:52 AM Request created on receiving Fax / Letter / Email. Closed 24-Apr-2017 08:04:00 PM 305975168 19-Apr-2017 11:08:20 AM Request created on receiving Fax / Letter / Email. Closed 22-Apr-2017 08:02:53 PM 305260880 17-Apr-2017 03:28:09 PM Request created on receiving Fax / Letter / Email. Closed 20-Apr-2017 08:07:08 PM 305110340 17-Apr-2017 09:04:04 AM Request For Call...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Convert postpaid connection into prepaid

 Gungrahakdas Swami on Apr 26, 2017
I don't want continue on post paid, i need convert pre paid. My number is 9978066566.
My registration num. Is 252966460

For my personal reason i want to convert it in prepaid. I already paid my bill and more for thi process.

I connect vodafone care and they give me new sim card and wait for company call. But not yet any progress.

I am already complaint to customer care they didn't respond.

I need a reply asap.
My email id : ggdas119@gmail.com

Thank q....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone — No outgoing calls for last 5 days!

 saimohan_1602 on Apr 26, 2017
Vodafone 's embarrassing service-
I've been with Vodafone for a long time. I had been impressed with their flex ads and decided to switch to flex. I came to know they had a similar plan of Rs.345 to their rivals. First I was told that I could not transfer my flex to the main balance and I had to wait for the flex period to expire. On 20th April 2017, I opened my Vodafone app and could not see flex balance and an option to switch to flex, which confirms the expiration, I went ahead and recharged with credit card Rs.345, nothing reflected on my account, I was told to try the next morning without...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — Billing / service

 Sreeprasad S on Apr 26, 2017
I am a post paid customer of Vodafone for almost an year. My mobile no. is 9891666383. I had a credit limit of Rs.8, 000/-
Recently i had opted for International roaming scheme, since i am on deputation for few months by the company. Suddenly my services were bared by the company and on enquiring i came to know that my bill were reached up to Rs. 27, 000/- with out any notification or SMS.

How such kind of bill will be provided when credit limit was set and always there is an option of SMS allerts.

Please resolve my issue

S. Sreeprasad...
Complaint comments  Read comments Complaint category Telecommunications

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