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Vodafone India Complaints & Reviews

1.8
Updated: Jul 13, 2026
Complaints 27142
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9565
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Vodafone India reviews & complaints(27142)

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DAR
Complaint against
Vodafone idea
VI. Online mobile services provider
Mumbai

Subject
Tekken full money in advance and stopped the services before the maturity date to blackmail us to grab more money.
Data services and SMS outgoing services stopped before the maturity date 20 July 2026

Brief as follows.

1 You are obviously instigating us to take...
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N
Navin Sangal
from Noida, Uttar Pradesh
Jun 25, 2026
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Urgent Escalation Non-Delivery of Replacement SIM Card 9899977644 and Ongoing Network Issues

Address: C-100 SECTOR 44 NOIDA

Dear Vodafone Customer Care Team,

I am a long-standing Vodafone customer and hold a family plan under my account. I am writing to express my deep dissatisfaction regarding the inordinate delay in the delivery of a replacement SIM card and the lack of resolution despite repeated follow-ups.

The mobile number belonging to my wife, which is part of our family package, has been experiencing persistent network and...
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T
tejagtrtech
Jun 15, 2026
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Refund did not received for cancelled order of VI Sim from VI (Vodafone Idea)

Dear Vi Customer Care,

I am writing to raise a complaint regarding the refund for my cancelled Vi SIM order (Order ID: DCHD PROTECTED). I ordered a new Vi SIM on 01 June 2026 and paid ₹365 online. Later, I decided not to proceed with the connection and requested cancellation of the order. On 03 June 2026, I received an email confirmation from Vi stating that the SIM order had been cancelled and that the refund would be credited...
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Respected Sir/Madam,
I am Sonam Lachungpa, a Vodafone Idea (VI) customer and I have been using the same services for more than 5 years.
On 1/4/2026, I initiated a port request to switch from Vodafone Idea to Jio. I visited a retailer, completed all necessary procedures, and was charged ₹400 for a service/recharge on the new SIM. However, shortly after, I received multiple calls from a Vodafone Idea representative who misled...
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S
snigdha1910
from Mumbai, Maharashtra
Mar 23, 2026
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Service terminated without any region

Hello Team,

My phone phone number [protected]. Recharge done on 15th March, today i am not able make any call it is saying service terminated recharge again.
Today again i have done recharge still my service terminated. It is a harassment to a working professional, please activate my service ASAP and refund me.

Regards
Snigdha Hazarika...
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OliviaPatra
from Kolkata, West Bengal
Mar 22, 2026
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Vodafone Not Removing My Number from Family Plan

I Olivia Patra am a Vodafone (Vi) user with mobile number [protected] currently added under a family plan where the primary number is [protected] and the account holder name is Rohit Bhasin.

Initially, I agreed to be a part of this family plan for convenience. However, due to personal reasons, I now want to exit the family plan and regain full individual control over my mobile number.

I have clearly and repeatedly...
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B
babatt
from MUMBAI, Maharashtra
Mar 11, 2026
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Network Problem / Slow internet / Call drop

Address: Mumbai, Maharashtra
Website: www.myvi.in

I am facing continuous network issues with Vodafone Idea in my area in Mumbai. Calls are frequently dropping and mobile internet speed is extremely slow. The problem has been ongoing for several days and is affecting daily usage. Kindly check the network tower in this area and resolve the issue urgently.
Eknath Arjun Sangale
[protected]...
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T
techram
Dec 31, 2025
Dec 31, 2025
This thread was updated on Dec 31, 2025
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Refund did not received for cancelled order from VI (Vodafone Idea)

Address: Vodafone India, Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India

I had booked a new Vi SIM online and had paid an amount of Rs. 299 as part of the initial recharge amount while booking the SIM. After placing the order the booked number was not reflected in the details. Hence due to this issue, the Order was cancelled by Vi executives stating the order did not happen correctly. They promised that the recharge amount of Rs. 299 would be refunded back within 7 to 10 working days. The order was cancelled on...
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K
keyur.shah
from Mumbai, Maharashtra
Nov 26, 2025
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Transfer of Mobile No from Corporate to Personal

Address: C-208, A-1 CHS LTD, Shivaji Road, Off M.G.Road, Kandivali (W)

Dear Sir,

Over the last 15 Days, VodafoneIdea has been harassing me to the point of annoyance. I asked them to convert my Mobile No [protected] from Corporate to Personal. They asked me to submit an NOC from the Company on the Company's Letter Head. I emailed them that my previous company, Harry's India Pvt Ltd, is now closed, and therefore I cannot provide a NOC. But Vodafone would not listen to me.

In between,...
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S
SMC_92
from Pune, Maharashtra
Nov 15, 2025
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Incorrect waiver of activation fee

I availed a VI (vodafone) post paid connection.
At that time I paid 250 Rs activation fee.
I was told that it will be waived off in first bill.

It was but they added GTS charges on it in the bill and then only deducted 250
This is a bad thing!...
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bhuritesh123
from mirzapur, Uttar Pradesh
Aug 13, 2025
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Subject: Complaint regarding poor operation of Vodafone tower installed in my village.

Address: VILL BAGAHA

सेवा में,
वरिष्ठ अधिकारी,
वोडाफोन आइडिया लिमिटेड,
लखनऊ क्षेत्रीय कार्यालय,
उत्तर प्रदेश।

विषय: मेरे गाँव में लगे वोडाफोन टावर के खराब संचालन की शिकायत।br...
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V
Vino$ri
from Kotagiri, Tamil Nadu
Jun 21, 2025
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Mistaken Recharge Request to Reverse or Transfer

Address: 2/357, selvapuram,kattabettu post ,Thenilgiris 643214 .tamilnadu

Dear Vi Customer Support Team,

Kindly find the attached file.
I would like to bring to your attention that I accidentally recharged a wrong mobile number today. I had intended to recharge my number: [protected], but I mistakenly recharged [protected] instead.

Details of the transaction:

✅ Wrong Number Recharged: [protected]

✅ Correct Number (intended): [protected]
br...
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P
Prasham9
from Mumbai, Maharashtra
Jun 17, 2025
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Inactive user bill payment

I have recently shifted my connection to Airtel from vodaphone.

I have received messages for inactive user bill payment from Vodaphone. However their payment mechanism doesnt recognize my number as inactive or active.
They have paused my net services and outgoing services in lieu of the same....
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M
munavar.in
from Palakkad, Kerala
Mar 28, 2025
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Mobile number ownership changed

The ownership of my mobile number was changed without my consent, 3 years back. I'd like to get back the ownership of the number...
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S
Srikanth@universe
from Ongole, Andhra Pradesh
Mar 4, 2025
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assistance for number reactivation

Address: Maddulur ongole

I recently discovered that my mobile number is inactive. I have already tried resetting my mobile and checking the network on another device, but the network is still not showing. I would like to confirm whether my SIM card is active or not. Since I am currently living abroad, I also need guidance on whom to contact to complete the reactivation process.

Here are my details for reference:
Mobile Number: +91 [protected]br...
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M
Manikanta achari
Dec 24, 2024
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UPC code not generated and facing issues while generating

When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG. "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

I had visited Vodafone store and also talked with vi customer care,
they said this issue is not in their hands then who will resolve this issue, i also...
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Address: 119 B Ma Sharda Nagar

To,
The Telecom Regulatory Authority of India (TRAI)
Consumer Grievance Redressal,
Email: [protected]@trai.gov.in

Date:[protected]

Dear Sir/Madam,

I am writing to file a formal complaint against Vodafone Idea (Vi) for the unjustified billing and harassment I am facing despite having already settled all dues on my account. Below are the details of my complaint:

Account...
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Aaditya Srivastava
May 5, 2024
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complaint against vodafone: unauthorized charges and lack of billing transparency

Complaint Details:

I recently ported out my number from Vodafone to JIO. Despite terminating my services with Vodafone, I have been receiving demands for payment without any accompanying bill or explanation.

Complaint Summary:

I find it unacceptable that I am being asked to pay without receiving proper documentation of the charges. Transparency in billing is essential, and I expect to be provided...
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L
Loksee
from Bhiwadi, Rajasthan
Mar 19, 2024
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Porting message sending blocked by vodafone

My experience with vodafone idea is quite bad in terms of poor network/signals/call drop apart from irritating messages from vodafone at the time of nearing recharge. It is really disgusting that when I have the validity but you are flashing messages like 'your services are going to expire and you will not be able to call or send message' I am aware about all these things still such messages are really disgusting and irritating. So I decided...
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Aishani Kumbhani
Oct 28, 2023
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Unfair Billing for Missed Calls on International Roaming Plan

Dear Consumer Forum,

I am writing to express my dissatisfaction with Vodafone's billing practices related to my international roaming plan. I have been a loyal Vodafone customer for the past 10 years and have been using an international roaming plan for the past year since I moved to the US.

Recently, I have noticed that I am being charged for missed calls, which are primarily from various marketing companies...
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