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Vodafone India Complaints & Reviews

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Last updated Mar 25, 2023
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Vodafone India reviews & complaints(26995)

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For the past one week I'm facing many crosstalk issues. Per day I'll be facing more than 3 crosstalks
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    Address:Palashipara

    For poor network coverage of in our area i decided to discontinue using VI. I sent a port sms but can’t generate the upc code which is must to port out from any network provider.
    I received a sms “ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
    After discussion with idea helpdesk they asked me to visit Vodafone showroombbut still not able to generate upc code. I am still getting same issue.
    Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.
    I urge to solve my problem as soon as possible.
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      Charged without consent I never requested it
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        Address:kharghar Navi Mumbai

        I was an VI Postpaidcustomer since last 2 years, Billinf from VI was not constant, so i have to waste my time on VI billing queries,
        In februry Bill Vi send me Bill of Rs -2049 (My Family plan was Rs 649 / month).
        After discussed with VI customer care found that Amazon Prime was subscribed without inform to me.. ( My Amazon Prime was deactivated by me before plan expired).
        On request VI waived my Rs 1270/- extra charges & they request to me me RS 884/ .
        I paid the amount and then put a request to port into VI. But no solution they have given..I seperated my Family Plan and Send a porting & Port to JIO Sim.

        Now the current bill of RS 2091/- after porting then given with previous bill and extra bill after porting.
        So i need the solution and reduce charged.extra bill.
        So I ported my
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          I am a Vodafone user for 4 years. Suddenly in 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 99rs. I asked them how my main balance is negetive they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 949rs. And now they even stopped all services without call recieving. I tried to Port my number to another sim but it failed. They also cut 99rs which is needed while porting. Now my main balance is negetive (-) 850 rs. I don't know why this is happening. Please help.
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            Hi sir, I am having a big issue right now as I can't recieve any calls and sms on my vodafone number. I use this number to run my business page and since I am not able to recieve calls or sms not even OTP, I am having a big issue right now to login to my FB page. Pls solve my isssue as soon as possible.
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              " Hi! We have received & are processing your request for service Callertune Selection. Just sit back & relax, you will receive a confirmation within 2 hours. " I had received this type messages telling me that the charges are 66rs, 90rs when I haven't issued any such request..! Vi are you so free that you are day dreaming right now.. I'll not tolerate this anymore
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                Hi
                i am getting error as

                upc cannot be generated as there are subsisting contractual obligations with your service provider

                this happen because when i gave you to disconnect number

                u put me on obligation with your service provider as i said to disconnect.
                as i cancel disconnect request still my number is under

                obligation with your service provider
                so please remove my number from (obligation with your service provider)

                [protected], [protected], [protected] and [protected].
                Vodafone India customer support has been notified about the posted complaint.
                i have 4 connection only so please remove my number from (obligation with your service provider)

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                  I did not request for this handset inbuilt games and yet it notified me that ₹25 has been deducted. So, I want this to stope immediately
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                    Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [protected] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
                    Please take a look and give me a solution regards my error.
                    Will be kind towards yourself for the rest of my life
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                      We are senior citzens and had taken family pack consisting of 3 connections.
                      We have been post paid customer to Vodafone for more than 2 decades.
                      Recently we been to Australia. While leaving for Australia on 21st Oct 2022, we had requested for IR pack of 28 days. Same day we received a msg that our request for 28 days IR pack has been processed.
                      Upon arrival in Australia, we found that there is no service though as per...
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                      Im trying to port from vi as net work its bad but while trying to port im getting

                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                      Im trying from like 1 year and i cant port my sim
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                        Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.

                        "upc cannot be generated as there are subsisting contractual obligations with your service provider"
                        +1 photos
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                          I have been relocated outside of India and I have requested to terminate my other vodafone number [protected]. As per the representative, Shayani Srimani, I have cleared the due amounts and she has also provied me the closure letter for the same and she has specifically mentioned that my number got suspended and there is not such due amount I which I have to pay. But now again a bill of 66 Rs has been generated. Why this is so? I have contacted her and she mentioned that I wont have to pay that amount but I would like to know that why it has been generated?
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                            The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, thank you
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                              Address:Kharghar navi Mumbai

                              The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, pls help, thank you
                              +1 photos
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                                Address:Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.
                                Website:www.myvi.in

                                Transaction Details
                                Transaction ID: ICI1c47d595c6584eb1afee402e69716c37
                                Transaction Date: 10 Mar 2023, 04:19:51
                                Reference Id:[protected]
                                Mode: UPI ID (COLLECT)
                                Amount: Rs. 118.00
                                Status: COMPLETED
                                Error Message: NA

                                Payer Details
                                [protected]-
                                From: [protected]@indianbank
                                Remarks: OidViAppPRE[protected]@VodafoneIndiaLimited

                                Payee Details
                                [protected]-
                                [protected]@icici
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                                  Dear Customer Service Team.

                                  I am a vodafone India prepaid customer. My mobile number is [protected]. My current balance is -439.88. I wonder, in prepaid service how is it possible to have a negative balance?

                                  I do not want my balance to go below zero amount. Please turn off this negative balance facility with immediate effect.

                                  Thanks,
                                  Johnson.
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                                    I haven't activated any service.
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                                      I haven't requested for any service..
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