Vodafone India
Vodafone Essar Ltd.
Customer satisfaction rating: 37%
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26038
COMPLAINTS
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Vodafone India Customer Care

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
876
down
550
+91 98 2009 8200  (24x7 Support)
up
912
down
462

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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37%
Complaints
26038
Pending
0
Resolved
9505
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Vodafone India Complaints & Reviews

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My incoming voice and sms is not working on my prepaid number [protected]. Please urgently fix this issue as i need it activated asap for banking otp to be received
Sep 27, 2021

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Vodafone India customer support has been notified about the posted complaint.
Outgoing is working but incoming calls not please fix it
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    Need to port my prepaid Vi to some other service providers ( Poor service and unauthorised deduction)but, while sending SMS...
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    I'm unable to send port number message from my Vodafone no while I'm able to send messages to other numbers
    Sep 27, 2021

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      Complain to Govt. of INDIA:

      https://consumerhelpline.gov.in

      Vodafone is deducting money from...
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      Vodafone started unethical and illegal deductions (as I understand)

      1) Vodafone added a service to my SIM,...
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      They did not mention in a recharge pack of 98 rupees that it will not allow to send the messages instead of data. while in other pack you are mentioning the things. Now i want to port my number to other service provider but they are saying i have to do another recharge but i have main balance in my vi account. this is so ridiculous. i am attaching the screen shots of the app where it is not written that messages will not be sent.
      my vi number- [protected]
      Sep 24, 2021

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        I have a valid recharge and 298 massages also however I don't able to send messages. Why?
        Sep 24, 2021

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          I have a valid recharge and 298 massages also however still I didn't able to send messages. Why?
          Sep 24, 2021

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            Almost every month Vodafone is deducting some amount from my balance for games - i am just getting message like -

            Hello!
            Thank you for choosing to access Bigwin Battlefield Games,
            You have been charged Rs. 49
            Your balance is Rs. 482.62
            And
            Hello!
            Thank you for choosing to access Telsync Games,
            You have been charged Rs. 10
            Your balance is Rs. 472.62

            I have not authorised this, I have never heard of this game and I have not downloaded or played any games.
            I want my money refunded...
            Sep 23, 2021

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              I ported my jio number to vodafone and i came into roaming. Now when i call 59059 it says please dial 59059 for tele verification....
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              Was using plan of rs. 799.The signals was not there in my area.So i wanted to Port my number into Airtel.So I called 198 to...
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              I am getting multiple messages for purchasing the gaming service but I have not buy anything actively.

              Vodafone...
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              Vodafone service has become the worst ever service provider, can't make calls, can't browse the internet..what can I do with this idle and useless sim card now??Should I pack it and dispatch it to the concerned office??
              Sep 21, 2021

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                Almost every month Vodafone is deducting some amount from my balance for games - i am just getting message like -
                ''Hello!
                Thank you for choosing to access Bigwin Battlefield Games,
                You have been charged Rs. 49
                Your balance is Rs. 16.48''

                I have not authorised this, I have never heard of this game and I have not downloaded or played any games.
                Sep 21, 2021

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                  Since morning 20.09.2021 I am not able to DO outgoing calls and even to customer care to register complaint. Also network...
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                  Sir/ Madam,

                  I am a vodafone user. A balance deduction of Rs. 49 was made about a week ago, I dont remember...
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                  I haven't activated any games portal in my phone.. I had recharged my number few days back and it had more than rs. 100 as...
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                  Handset inbuilt games unauthorized money deducted 25 rs. Pls refund and deactivate / black list unauthorized activation of future value added services.
                  Sep 18, 2021

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                    Vodafone has debited my balance thrice in a day without my consent. It says I have choosed to access the below mentioned games,...
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                    22 INR has been deducted stating: "Hello! Thank you for choosing to access Games World, You have been charged Rs. 22 Your balance is Rs. ----"
                    Sep 18, 2021

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