Vodafone India Complaints & Reviews

Respected Sir/Madam,
I am Sonam Lachungpa, a Vodafone Idea (VI) customer and I have been using the same services for more than 5 years.
On 1/4/2026, I initiated a port request to switch from Vodafone Idea to Jio. I visited a retailer, completed all necessary procedures, and was charged ₹400 for a service/recharge on the new SIM. However, shortly after, I received multiple calls from a Vodafone Idea representative who misled...

Hello Team,

My phone phone number [protected]. Recharge done on 15th March, today i am not able make any call it is saying service terminated recharge again.
Today again i have done recharge still my service terminated. It is a harassment to a working professional, please activate my service ASAP and refund me.

Regards
Snigdha Hazarika...

I Olivia Patra am a Vodafone (Vi) user with mobile number [protected] currently added under a family plan where the primary number is [protected] and the account holder name is Rohit Bhasin.

Initially, I agreed to be a part of this family plan for convenience. However, due to personal reasons, I now want to exit the family plan and regain full individual control over my mobile number.

I have clearly and repeatedly...

I am facing continuous network issues with Vodafone Idea in my area in Mumbai. Calls are frequently dropping and mobile internet speed is extremely slow. The problem has been ongoing for several days and is affecting daily usage. Kindly check the network tower in this area and resolve the issue urgently.
Eknath Arjun Sangale
[protected]...

I had booked a new Vi SIM online and had paid an amount of Rs. 299 as part of the initial recharge amount while booking the SIM. After placing the order the booked number was not reflected in the details. Hence due to this issue, the Order was cancelled by Vi executives stating the order did not happen correctly. They promised that the recharge amount of Rs. 299 would be refunded back within 7 to 10 working days. The order was cancelled on...

Dear Sir,

Over the last 15 Days, VodafoneIdea has been harassing me to the point of annoyance. I asked them to convert my Mobile No [protected] from Corporate to Personal. They asked me to submit an NOC from the Company on the Company's Letter Head. I emailed them that my previous company, Harry's India Pvt Ltd, is now closed, and therefore I cannot provide a NOC. But Vodafone would not listen to me.

In between,...

I availed a VI (vodafone) post paid connection.
At that time I paid 250 Rs activation fee.
I was told that it will be waived off in first bill.

It was but they added GTS charges on it in the bill and then only deducted 250
This is a bad thing!...

सेवा में,
वरिष्ठअधिकारी,
वोडाफोन आइडिया लिमिटेड,
लखनऊ क्षेत्रीय कार्यालय,
उत्तर...

Hello,

I am writing to raise a serious concern regarding a recent interaction with vodafone executive and to request immediate corrective action on my account.

On 27th June, I received a call from one of vodafone representatives offering an upgrade to a 5G SIM card along with an additional number. I was clearly and repeatedly assured that my billing amount would remain unchanged. Based on this confirmation, I agreed to the upgrade.

However, upon receiving the additional SIM, I was shocked to discover that my billing has been moved to a ₹701 plan — a complete contradiction of what was communicated to me. This is a clear case of misrepresentation and deceptive sales practice. I feel deeply misled and disappointed, especially considering my loyalty to vodafone company over the past several years.

To make matters worse, I am now being contacted by Vodafone customer care team, who are asking me to call and request the delinking and deactivation of the additional number myself. Let me make it absolutely clear: I did not request or initiate this linkage — it was activated based on false information provided by vodafone representative. Therefore, the responsibility to resolve this issue lies entirely with your team.

I will not be making any calls to request delinking. This dispute originated from vodafone’s end and must be resolved from vodafone’s end. I expect the number to be delinked, deactivated, and my billing plan reverted to the original amount without any further inconvenience to me.

Furthermore, I reiterate my request for immediate closure of my account associated with the new number. I will not accept any additional charges beyond my original plan, and I will not hesitate to escalate this matter further if necessary.

Please confirm the resolution of this issue and account closure at the earliest.

Dear Vi Customer Support Team,

Kindly find the attached file.
I would like to bring to your attention that I accidentally recharged a wrong mobile number today. I had intended to recharge my number: [protected], but I mistakenly recharged [protected] instead.

Details of the transaction:

✅ Wrong Number Recharged: [protected]

✅ Correct Number (intended): [protected]
br...

I have recently shifted my connection to Airtel from vodaphone.

I have received messages for inactive user bill payment from Vodaphone. However their payment mechanism doesnt recognize my number as inactive or active.
They have paused my net services and outgoing services in lieu of the same....

For the last one week and above there no network in my place area Mumbai Andheri west Lallubhai park Road It has made my life miserable and left me high and dry the customer service is Pathetic I regret to have joined you vi india service as customer never did I think I would be in such a helpless condition and poor badly organised with no customer support or service.
No network unable to receive or make call. I owe an explanation from your end as to the reason for such a disruption and the personal hardship you have put me in.
Please rectify the issue restore the sevice which I am due at the earliest.
Looking forward to your cooperation and service

Thanking you In anticipation

The ownership of my mobile number was changed without my consent, 3 years back. I'd like to get back the ownership of the number...

Hi please clear your service first
I already paid my bill and after shared screenshot with your employee she ask me adhar card copy for closed this sim card and then after what is this ?

Please find screenshot for more reference.

And also you share me [protected] contact for details I called him he don't know why I received this overdue mail.he don't know.

Please cleared your service asap and send me my NOC my all billed clear as per your employee.

My register mail [protected]@gmail.com

Regards,
Bipin Godhani
[protected]

Recently i have taken a special number with extra cost. My vodafone number is [protected]. It was activated and after some days it was deactivated. Now they are telling that you are not answered security call. Till now also i havent received any call. may be i was out of reach at that time. Now, as per your local executive advise i have sent a mail from my registered mail ID. Still it is deactivated. Kindly activate my sim as soon as possibke

I recently discovered that my mobile number is inactive. I have already tried resetting my mobile and checking the network on another device, but the network is still not showing. I would like to confirm whether my SIM card is active or not. Since I am currently living abroad, I also need guidance on whom to contact to complete the reactivation process.

Here are my details for reference:
Mobile Number: +91 [protected]br...

To
The commissioner of mcd, delhi

Sub - stop installation of mobile tower to midst of residential area at roof of house no. 1524 Wazir Nagar Kotla Mubarak Pur South Delhi - 110003

Sir,

We would like to ledge complaint on behalf of resident of block a of Kotla Mubarak Pur South delhi- 03 and thereby putting the life of resident of vicinity in hazardous situation.
Our complaint is specific that mr. Devinder, he is going to install a mobile tower in their building roof, which is in the middle of the residential area. We have objected of installation of mobile tower and also inform him about the hazardous effect of mobile tower radiation.
As you know that, it is general rule that, the mobile tower has to be installation 100 meter away from residential area as the radiation emanating from the said mobile tower causes various effect on human body, specially on small kids and worked as slow poison upon the human body. He is very greedy about the money and ignorant of their effect and putting life of neighbour and their kids in hazardous situation.
It is further stated that as per the various reports and research proved that these mobile tower radiation affect human body and mind adversely. As per hon'ble delhi high court in cs no. 95534/16 page no.3 no mobile tower can be unstalled in residential area.
As per rules it is necessary to give structural stability certificate and drawings, building owners agreement copy, and no objection certificate from real brothers, neighbours has not been given and the neighbour has strong objection to this installation in this area.
We therefore request you to kindly look into the matter and see that the above tower is not installed in this area.

Your faithful

Sumit Kumar
[protected]

When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG. "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

I had visited Vodafone store and also talked with vi customer care,
they said this issue is not in their hands then who will resolve this issue, i also...

I am writing to lodge a formal complaint regarding the extremely slow internet speed I have been experiencing on my Vi connection. Despite multiple attempts to resolve the issue through Vi customer care, the problem persists with a speed of 0.004 Mbps, which is affecting my daily tasks and work.

I have already contacted Vi customer care at their official numbers (198, 199) and the number [protected], but the issue has not been addressed effectively. I have also been connected to automated bots, and I have not received a satisfactory resolution.

I request immediate action from your end to resolve this issue and restore my internet speed to the promised levels. If the issue is not resolved promptly, I will be forced to escalate this matter through legal means, including filing a complaint with the Consumer Court or taking further legal action.

I look forward to your swift intervention in this matter.

To,
The Telecom Regulatory Authority of India (TRAI)
Consumer Grievance Redressal,
Email: [protected]@trai.gov.in

Date:[protected]

Dear Sir/Madam,

I am writing to file a formal complaint against Vodafone Idea (Vi) for the unjustified billing and harassment I am facing despite having already settled all dues on my account. Below are the details of my complaint:

Account...