| Address: | Srinagar, Jammu and Kashmir |
one month before my parents purchased this raymond suit for gift purpose for my husband on marriage ceremony and received the material in sealed condition in gift pack.but few days later my husband wanted to exchange the same as he was already having that color.we reached the vendor shop and he asked to visit next time as it was evening and closing time for him,then we managed to visit the shop on next few days and we handed over him the material but again he accepted the suit and asked us to visit next time as it was sunday and his online system is down but he kept that material with him only.,then after 3 days when we again visited the shop he refused to exchange saying that 1.25 meter was cutted from the whole suit.we tried to convince him alot tht we had kept it thr for 4 days so we dont know whether they have done it or whether it was company fault....it was soo embarrassing to face such allegation tht we have altered the material when the truth is that we have nt even touched the material....we purchased the suit for gift purpose and accepted the material without checking it as raymond is brand name and we do trust brand but now after this incidence my faith on raymond is shattered .when nothing was in my hand i simply kept tht suit with him and my money is also lying with him but he never turned back with feedback ...this is really cheating with customers may be by that local shopkeeper or may b by your company.i myself is working in private sector whr we serve people but believe me we dnt cheat our customers like this.writing to you becoz i expect proper investigation will be done and the cheater will b punished.looking forward for the positive and prompt response from your side....regards kouser.[protected].for your reference my bill invoice no. is cm11/1456 S .Shafco residency road srinagar Was this information helpful? | 
