Reader's Digest — Not honoring subscription

Address:

Bangalore, Karnataka

I had made a subscription for two copies of Readers Digest on Oct 01, 2011.
The payment was made online, and I received a Order number: RDWEB[protected]R

It has been three months now, and I am yet to receive the first copy.
I had written to them twice, and they are yet to provide me either a reason, or mention the start date, or refund.
I hope they will act, at least now ...

Vinosh Babu