Reader's Digest Bhe (I) Ltd. — Sending books without order and threatening.

Address:

Mumbai Suburban, Maharashtra

I have been a subscriber of Reader’s Digest for over 40 years and have been ordering from them, now and then, other publications like ‘Condensed Books”, etc. The company has now resorted to sending me, even without ordering, their publications obviously remaining unsold, at what they claimed at discounted rates. These packets do not declare the contents and are delivered free by post leading the receiver to believe it to be a free gift. But inside the packet, one would find a bill.
The first time I received such a packet over a year ago, I repacked it and returned it at my expense. The second time I wrote to the company that I had not ordered the books, but I am prepared to make payment if they send me a copy of my order or they should collect the books from my residence. Ignoring my letters, the company first threatened to refer the matter to their collection agents, but on posing legal action and claim compensation, expressed regret and promised not to send any more consignments without my specific order.
However, the company has again sent me a consignment of books without my order and again threatened collection of payment through their agents, ignoring my letter to produce a copy of my order. I am now 80 and am not in a position to withstand these illegal actions. The company can collect payment against a copy of my order or compensate me for the mental torture they are inflicting on me.