Reader's Digest — payment of losses

Address:Delhi

Hello,

I am Saurabh Tyagi. I want to complain against Reader's Digest. i have a membership of this magazine, these guys used to deliver magazines without any proper delivery system (courier etc.) and because of this there has been a loss of 4 books in the last 5 months. each book costs around Rs. 60 so the total loss has been Rs.240 as the delivery guy or postman will just put the books in front of my main door without informing because of this the books must have been stolen. Also I pay for membership of another person as well whose name is Vijay Sharma, he is also supposed to receive Reader's Digest books on Monthly basis, but he did not get the books 5 months in row. Recently because of my complaint they have started delivering the books through proper courier service but who is going to cover up the loss of 4 books and 5 books which were delivered late and Vijay had to get the books from other channels.

Also the company which owns the Reader's Digest business is a big fraud. They have an annual sweepstakes contest for which they keep on sending the documents, those who want to participate in contest have to return the docs within stipulated time of 7 to 14 days, I have not returned a single document this year but they keep on sending me the documents, last year i took part and i used to send back each and every document as requested but now I have found out that it was not necessary at all. i kept on wasting my money in sticking the stamps and sending the docs through post all year. So kindly initiate action against this company as they have clearly cheated the consumers.

my account number as a member with this magazine service is:[protected] and there address is:

Shree Dashmesh Ramdasji Complex, P.No. 105/106
Village Nadhal, at Lodhivali, near chowk, old Mumbai Pune national highway, Tal - Khalapur, Dist - Raigad,
Pin - 410206 India

I hope you will be able to take some action soon.

Yours faithfully,
Saurabh Tyagi
add: sector-3, house number-147,
r.k.puram, new delhi - 110022
phone:[protected], [protected]
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Comments

I am Kamal mehra of Dwarka Delhi. I confirm having sent my approval of subscription.
In that contest i confirm having received a registered V.P.P. Packet on 26.7.2011 and paidRs499/-
to the postman. Vide your VPP NO Y[protected]MI-RD[protected]/0/1207/KAMAL MEHRA MI309.
Believe me the parcel was very shabby and ite contents too. I received three books
1. MODERN HEROS 2.THE BOOK OF MIND BENDERS3.INVINCIBLE THINKING
Not a single book was looking fresh looked being kept in damp for long time.I was upset and wanted to complain. It does not fit your reputation.

Again i was sent another REGD VPP Packet which i have received today unfortunately i was not at home. Member of my family took this by paing again Rs499.It was sent vide Z-68221
11MI-309-RD[protected]/0/1208.
In this parcei ireceived 3 books again all the three books shabby and what not.
I fail to understand about the duplicate despatch as i opted only for one membership.
Will you please look into this and refund Rs499/ against the 2nd despatch.
Your confirmation of this email will be appreciated.
Regards
Kamal Mehra
Flat No 545 DDA SFS FLATS SECTOR 22 POCKET 1 DWARKA
MOBILE NO [protected].
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