I have purchased more than 50 top quality books from Reader's Digest in the last four years spending more than 1 lakh rupees. My old parents (age 78 and 84) know that me and Geetanjali (MS G Bodhankar on your records[protected] keep buying RD Books regularly.
An envelope arrived with the Reader's Digest logo prominently displayed on it, when both me and wife were out on office work. Parents paid Rs.400 to buy the unasked for book sent under your logo by the India Today Group ! They thought it is your book and TRUSTED your logo. Our family lost Rs.400 in buying an unasked for book named 'The Power of the Possible' which is not even worth TRASH to us.
We are regular customers of RD and are deeply hurt that this fraud was perpetrated on us. DEEPLY HURT. We trusted RD and now we don't know whether we should.
I write this seated with my lawyer - taking his advice on going to consumer court against both Reader's Digest and India Today Group. What hurts most is the TRUST that you have betrayed by peddling TRASH books (which no one will buy from the market out of choice) through this method. You ARE making money by peddling your logo for this unscrupulous practice.
What do I do now to recover my family's precious Rs 400 earned with honest sweat and toil?
What do I do to recover the TRUST in RD? I will be sending the worthless book 'The Power of the Possible' (publisher JAICO books) peddled by India Today Group under your logo - to your seniormost executive by registered post. A worthless gift which you can take - I don't have to keep it with me.
Your answer will decide whether I go to consumer court or not. You cannot peddle worthless books under your logo like this. Its a shame. I am now ashamed to be a RD customer and will never get over the feeling of having been cheated by Reader's Digest. I am trying to hold back from going to the newspapers with this. I will no longer buy Reader's Digest Books.
Please inform me what remedial measures will be taken by you to cancel this prostitution of your logo and the duping of customers who trust your name and reputation.
I am more disturbed when I check back and find that this fraud has been committed on me twice before in the same way - Parents purchased the VPP parcelled JAICO book because we were out at office and they TRUSTED the RD logo !!!
I am going to pursue this matter to the end. Have no doubt about that. Was this information helpful? |
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