Regional Passport Office Hyderabad India — 1 year past yet i didn't get passport

Address:

Hyderabad, Andhra Pradesh

My daughters passport key is e002245 and i submited it on 16/4/2010 and police verification also completed and i get verification cleer date also from the office with S.B.No RSE 99276 and outward No. 269 and Serial No. 51 dated 08/02/2011 but still i am getting status on website that police report has not been receved so please guide me and take a positive action on it in my favour .....................Thanks