Reliance wireless — Never speeds up

Address:

Chandigarh, Chandigarh

Sir, I purchased relaince internet connection because it offered speed upto 3.1 mbps.what i did not know that it is fake assurance.it works on a minimum speed around 10 to 20 kbps.it never has reached anywhere near promised speed...it ahs never ever in its full strength crossed 50 kbps.being a big monopilistic company they try and fault with computer softwares never actually acknowledging their mistake and correcting it.complaints fell on deaf years and it feels like waste of money.