Remit2India.com — Fraudulent charges impounded without intimating those charges on the transaction receipt

I made a transaction on 12/06/2013 with RTRN: [protected] which was bounce back due to insufficient funds in my account, i was called by remit2india customer representative to notify this bounce of the transaction and requested me if i have any other means of other transaction on behalf of the failed transaction but haven't intimated any thing about the penalties of the bouncing transaction at that time.

But then when i made a recent transaction on 16/09/2013 with RTRN: [protected] with transfer of 200USD as per the dollar rate on the credited day was 61.54$.

I was imposed of penalty of 20$ from the transaction with out any notification to me or any means of intimation of that penalty and i came to know that penalty was on behalf of bouncing the previous transaction.

I believe that for any service provide its a minimum curtsey to intimate the customer about the penalty charges before or after imposing, at least not mentioned on remittance receipt online.

Any banking sector doesn't have any kind of authority to penalized customer with out intimating him or at least not mentioning on the transaction receipt online.

I do believe this is the fraudulent act from remit2india.com in failure of mentioning the penalty charges on the remittance receipt or intimating the customer through any means of media.

Going further i request the remit2india.com organization to resolve this problem ASAP or necessary action will be taken in failure of doing so.


Please do respond to this case with in 24hours of time, failure of action will be notified to further Financial Fraud Enforcement task force for further investigation.

Dear Mr. Cherukuri,

Thank you for writing to us.

We wish to inform you that on September 26, 2013, as an exceptional case we have reimbursed the ACH bounce fees to your beneficiary's account.

For any further assistance please write to us at [protected]@remit2india.com.

Regards,
Remit2India Team