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[Resolved]  Revlon — Expired product (requesting for attention and replacement) - Need your immediate attention

Hi,

I bought a product from Revlon .

The product is Street wear Sheer mascara. The bar code says[protected] Transparent.

The manufacturing date says at the base and at the base, manufacturing number is M.L No C-4-M/2001.To my understanding 2001 is the manufacturing date. If this is the manufacturing date then the product I bought is expired by 5 years, which is hazardous to my eyes.

I didn't notice this when I bought the product. But noticed this during my first usage. I am really disappointed with the company and the product. When I went to the shop to return they are refusing to get the product back stating the year shown at the bottom is the year when the product was released.

I bought from Bharani Silk centre, Erode, Tamil Nadu on 16.08.2008. One of the sales girl (supposed to be the revlon executive )called a person in Coimbatore, Tamil nadu named Manimegalai on the telephone number [protected], who confirmed the same and also she added that Revlon does not display manufacturing date for mascaras and eyeliners.
' The contractiction is the product says the manufacturing date is in the base, and as per the executives statement revlon does not display this information for this product, but the expiration date is alone given '

Look into this ASAP. Kindly help me get the replacementfor the product or confirm the manufacturing date.
I have tried complaing to many contact people in revlon like '[protected]@wmlcos.com', 'rachel.[protected]@revlon.com', but i have not got an answer.


Regards,
Sheeba Sampath.
Complaint marked as Resolved 2020-08-14 00:27:51
Complaint comments  2 CommentsShare0Tweet0

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Comments

Dear

I am Interducing Our Self
We Have Retail Chain In Name MORE4LESS we have 8 Stores In Gwalior & Bhopal (M.P) Approx 3000Sqt. This Is a Part Of GANPATI GROUP Manufactarer Mustard Oil, Refind Oil, Flour Items & Exporter are Sesame Seeds
We Interduced Our 4 Stores at Gwalior in Oct-2006 We kept some branded colour cosmetics range like Revlon, Lakme, Vlcc, Ponds etc. we gave a good business to all the companies at begining but some time latter we faced some problem like stock, pilfreage, stock availbilty etc.
Due to facing all these problems we have to bindup all the cosmetic counters. All companies replaced their stock but sorry to say in prestegius company like REVLON there is no responsible person who try to listen and solve our problem
we have some EXPIRY & DAMAGE Stock Approx Value 30 or 35 thousand which we wnna replace. Plz do necessary.


.
Thanx & Reagards
Ravi Gupta
Purchase Manager (MORE4LESS)
[protected]
My Email : [protected]@ganpatigroup.co.in
i have just bought one of your new liquid lipsticks and am sorry to say that it feel very dry on my lips, the shade is very nice but i can, t possibly wear the lipstick without putting a balm over it yours June Drakeford

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    Company:Revlon
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