Lakme Customer Care

Hi, I joined Lakme in August 2019 and they promised me to provide personal kit but they never provided.After theory classes, I was not able to join due to my job so I asked to provide me Only Saturday class, They provided me Class in February 2020 and then pandemic situation cane in so I was not able to join and Lockdown was there, After that I am behind them since October 2020, and they are just giving excuses and not providing me any batch just asking me to wait...how much wait should i do now when i am getting angry they are getting irritated. I want my refund. Please help.
Thanks,
Monisa

I had my rebonding done on 26th February 2021 in Lakme Salon, Gokhle Marg, Lucknow branch, but I am not at all satisfied with it... Hair aur so rough with no shine and they are getting curled within 10 days of rebonding. It's totally a waste of money

I took global hair colour from Lakme salon Alambagh lucknow but only in 2 weaks color disappeared or my hair became grey.which type of colour is this??????
I want my money back I hope u take this matter seriously

. I've given advance amount to lakme academy bhopal of rs5000 and due to some personal reason I was unable to join the class. Now they are not ready to give me the refund
They have not given me any details regarding registration
No receipt was given to me and no terms or conditions were told while registering. They insisted to give amount to start online classes as it was time of covid and till 2 weeks they didn't start any class. And after that I had some problem and told them I'll not be able to join but they clearly said they will not give the refund even after calling and texting 1000 times they are not refunding money

Teachers at Lakme institute(Dehradun, UK) are just plain ignorant, immature and lazy .They often think that they own us. Instead of teaching according to the advertised timeline, it has already taken more than 3 months to even reach at 1st bridal makeup. Teacher often tends to make fun of me as i am little older than all the "YOUNG" girls there.. which is hurting my dignity. This biasness is not what i signed up for.. I am paying its not like its free..Please do resolve this else your institute name is what will go in the gutter not mine

I have take hair smothening service from Lakme 100feet road but after that just within a month my hair has reduced to 50% with drastic hair fall. I have visited there discussed my problem but they haven't provided any solutions . I m disheartened by the poor service

Dear sir,
inke yaha ek ladka (Raju) hair cutting or design ka kam krta hai.ek to wo uneducated person hai aur un professional bhi.but isse jada wo bold language ka use krta hai aur miss behave bhi krta hai.aap apne francheese ko professional employee hire karne chahiye na ki salary kam deni pade isliye aise logo ko hire kiya jaye.

neha

Dear sir,
inke yaha ek ladka (Raju) hair cutting or design ka kam krta hai.ek to wo uneducated person hai aur un professional bhi.but isse jada wo bold language ka use krta hai aur miss behave bhi krta hai.aap apne francheese ko professional employee hire karne chahiye na ki salary kam deni pade isliye aise logo ko hire kiya jaye.

22 Nov 2020 10:38 am
Fake call by Dr. Sameer Malhotra from number [protected]
free cosmetics, grooming kits, clothes from Manish Malhotra, to be delivered to the address. elaborate talk of choices, colour preference etc
asked for number of 2 females.

They won't remdem d points all the time thy redeem only few points even though the bill cross 5000 I get discount of 100rs which unfair and what's the use of giving points.

Hello,

Reregistering my complaint
I have. Complaint against Lakmé saloon Sec 14 Faridabad. I had my wedding scheduled on 24th oct 2020. So I took a make up trial 6th oct 2020. Their make up brushes were so unhygienic and the they didn’t sanitize it before applying make up on face. I even asked the same but they said it will not harm u. Me and my sister ln law were there and very next day I had high fever and cough for 2 days. After having fever for 4 days continuously I had done my COVID test and I am positive. I got my wedding cancelled and both me and my sister ln law are positive. I want to take a serious against the saloon for using the used products on making me ill.

Gone to Vivek khand Gomti Nagar Lakme salon branch Lucknow for Hair rebounding but lakme staff present their for making their money fool me and said that hair therapy is good and convince to take this service. So, on their request I have taken this service and followed their procedure and used their recommended products for washing hair but after 3 days I am facing problems in hair. And instead of straighten it comes to curl and facing problem of hair fall also. Contacted them for resolving the same but they are not responding & resolving my issue. Request you to kindly resolve my issue as soon as possible and do the service free of cost I will attend to your recommend salon as per appointment. This is very poor service from Reputed brand like Lakme.
Kindly look into this issue.

I went for a cysteine treatment but the hair stylist sold me on the QOD treatment saying that it'll result in 100% frizz free hair. I even bought there highly expensive follow up shampoo, conditioner, mask. After the first wash that I've done myself my hair is literally back to the original state i went in. I have never been more dissapointed in life. After saving for months i finally got this done spending roughly 10500.

I bought lipstick set of rs 750 a month back..I complained so return of product was done but no refund I received