Lakme Complaints & Reviews

Hi, I booked Lakme Bridal makeup on 8th July for the service on 3rd December 2023 from Dhanbad Lakme salon.

On the booking day, I paid the total cost 34500 and received a receipt for the same. The receipt was though not of Lakme but of Archies gift shop which is run by the same owner as Lakme.

Now on the reception day, the staff came for makeup was of worst kind in terms of their behaviour & skill set. They...

Dear Sir/Ma'am,

This is to inform you that I haven't recieved my Cosmetology completion certificate.
I Smitha.L enrolled myself at LAKME ACADEMY, ROHINI, Sector 10,
METRO WALK, under cosmetology course on 10 September 2019
(student ID -Student1231313).
During the joining of the programme I have made full payment.
I have completed the course under the guidance of teachers Mrs.Poonam and...

Order No.Order No.346675 Dtd.12.02.2022
1. The product against this order was received totally different as shown on site.
2. I put up complaint and you had proceed for return policy.
3. I handed over the parcel to a person of DELHIVERY limited who had been sent by you.
4. Your team inform that refund will be received once you get the parcel.
5. The tracking number received by me which is i am checking every...

I was a regular coustomer of this salon... But had a very bad uncourteous behavior from the staff... If aksk any question with the service they suggested they are not willing to explain... They make fun on me... Please take this issue serious... They will spoil ur brand value. 👎🏻...

Sir/ma'am,
I had been using lakme products from many years and trusted the brand a lot.
But on june 18, 2019. I purchased a lipstick (Lakme enrich satin, p 149) from an authorized seller, at (Merit queen, galaxy mall, asansol, west bengal) and after using it i got severe allergic reaction on my lips. It not only left my lips dry and scaly but the condition became worse and immediately i had to seek medical help.
Even...

I got my nutri smooth done on 03/07/19 at Lakmé saloon Manipal, Udupi.
But after two hair wash at home, my hair is getting curled and wavy already. This treatment doesn't have any positive effect on my hair.
I visited salon for hair Cystine which was costing me approx. 5k, the consultant there told me to go for nutri smooth therapy(which was expensive one), they convinced me to go for nutri smooth saying that it will give...

Never ever go to lakme salon. The beauticians are stupid, and don’t know their work. Last saturday i went to the lakme salon kharghar for a cysteine treatment. Which was earlier told to me was for 7000/- for my hair. But when i went their they said instead go for qod which is better and will cost you only 500/- more. Turns out it was for 9000/- because they decided that now the price for my hair for cysteine is going to be 8500/-. And mind...

Lakme institute powered by aptech... I enrolled myself here for a makeup advanced course here but now due to my financial and family problems i cant opt for this course. So when i asked them to refund my amount they are denying and giving me reply that we do not have refund policy. I have not taken any class from them yet and i have not signed any such policy with them. How can they force such illogical policy over me.

Kindly...

Hi. I'm regular customer of Lakme salon in koparkhairne Navimumbai.today I went for waxing underarms. Firstly I asked for redemption of points to which they said they are new to the system, the system is not working etc. I paid cash and to my surprise no bill was given to me. As per rules a customer should be given the bill if not then how come Lakme charge for services.. I am very disappointed and thinking of switching to other salon as...

I have enrolled in 2021 and paid full payment. But after that due to my family issues (my father diagnosed with TB and after that My mother diagnosed with Cancer and died in Jan 2024) mumy course delayed. I have completed my skin in 2023 exam and hair chemical class exam in March 2024. After my mother death I was mentally disturbed but still I gave my hair chemical exam and then hold my course to recover myself. After that in June I wanted to resume my classes so that I finish my course and get my certificate so that I got job somewhere. But now they are demanding more money and they are not responding to my mails also. I am not understanding how to take class and how can I complete my course if they do not responding my mails. I have makeup and hair styling class remaining.

I wanna share my very worst experience with lakme academy maninagar they charge 45000 only for nail extension and they don't have needed products I learn nothing they're just claim that we are professional but they don't at all not even use drill machine for nails I took loan for this and here I am with zero knowledge I really want my money back and mam is not picking up my call not solving any of my doubt google review on lakme academy maninagar are forged they force every one to comments all comments are fake

I have been using lakmē products for years but i bought this lakmē peach milk vit e moisture-riser a few days ago and used it a handful of times. Two days ago, i applied it on my face and my whole face started burning. Yesterday i noticed that the corner of one of my eyebrows' hair was gone a d that specific spot still hasn't stopped burning. May i know why it's making my skin burn and eyebrow hair fall off? Should i still keep using lakmē after this? My phone number is [protected]

My hair was completely over processed and burnt afther the process of Cystin Complex treatment at Lakme Salon,

Neither did they not bothered about a refund they dint even try to resolve this concern. Being aware about the damage due to their incompetent workers.

I paid money without getting any service.

I have been working with Lakmé salon Kothanur, Bangalore as a manager for the past 3 months. But recently there was a problem in the salon which the owner refused the solve it then and there and I decided to leave the job then and there.
After several calls with the area manager and the owner, the problem was sort of solved, but then now the owner has been ignoring to give my salary and has not been responding. The area manager has given a green signal, but still the owner has been ignoring my call and text messages.

Very badly cut my hair...even more better one trainy did...I am not going outside home...westing my previous time money

Mene kaal complaion karai thi molestration and salary ki shopprix mall sector 61 noida lakme salon ka owner abhinav and bhawna aggrwal mere ko meri salary nsi de rahe and uska owner mere sath molestration bhi kiya 2 saal pahke ye log underbilling mein pakde gaye the but kuch nai hua inka tu ye bhaut confidant hsi mera kuch nai hu sakta

We received a call saying points were about to expire and they were worth 3000 rs and hence any services worth 3000 rs could be availed. When we reached the salon, they were quick to spot that they had called us before, took phone number to check points and started with services without mentioning how the points actually work. After completing the services of Rs 2679, we were asked to pay 1350 rs. When we asked clarification as to why we were told that you can avail any services worth 3000 rs, they said they were sorry about the call and that 3000 rs was allowed if we availed services of 7000 rs. Shocked, however paid the bill and asked my wife never to visit Lakme salon anywhere. This is cheap trick to cheat. Concerned person who called goes by name Pooja ( even centre head name is pooja, but she put the blame on her stylist who goes by same name for mis informing)

Lakme academy faculty and specially hr in rajendra place are so bad .My sister took classes there but now they're not informing her anything about the exams because of that she can't get any certificate from them. She went there multiple times for that but rather than resolving her issue they talk to her rudely and said you are the only one who's having issue with up and all. I just want them to tell her the exam date and put her name on the list of examiners that's it.please resolve my problem ASAP.

Joined the Nail Technician course in December 2022 while joining had clearly mentioned would be availing class only on weekend . so in this cases its so obvious understood the course will not complete 1 and half month . 1 and half months course ( considering 5 days/Per week) they required 45 classes to complete

so as i had class only (1/week) its only 18 classes its been completed and i was not informed classes will be open on sunday to practice

so in the month of march they mentioned i will have exams in may, which is quite impossible to take exam due to course was not even completed with 75% of portion and trainer was mentioning coming because of you on weekends

and to continue the course they are asking to pay rejoin fees

am loss of money, dint get course completed

Hi.
I visited a Lakmé salon in Banashankari 2nd stage, Bangalore. I had the worst experience with their services.I got waxing done and while I was getting it done I mentioned a couple of times on how hot the wax was and I repeatedly asked her about reduce it but they did not. I still have marks on my skin.
This is not appropriate. This is not called a customer service.
This was salon has repeatedly disappointed me and I will not be using any of your salon services anywhere. Previously while I was getting a pedicure done they had another client at the same time and asked me to sit on the hairdressing area while I still had my foot mask on. That is Very inappropriate. They made me feel extremely uncomfortable. And that’s not being professional. Lakmé was known for its professional services but today their services are extremely bad especially customer service. Unhinged and unprofessional teams who have no proper knowledge or know how to behave with customers.
I humbly request you to take some action on training salond staff and improve your customer services.