Claimed

Lakme Complaints & Reviews

3.2
Last updated Feb 27, 2024
Complaints 523
Resolved
323
Unresolved
200
Quick Links
Statistics
Share
Contacts

File a complaint to Lakme

Having problems with Lakme?

File a complaint and get it resolved by Lakme customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Lakme
Customer Service Contacts

Lakme Phone Numbers

Toll free
1-800-228080
108
39
1-800-1022221
45
17
Phone
1-800-1022221
34
17
1-800-228080
10
4
View all Lakme contacts

Lakme Website

Lakme Head Office Address

PO Box No 1470
Mumbai
Mumbai City District
Maharashtra
India
400099

Lakme reviews & complaints(523)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Divya r k p
Feb 27, 2024
Feb 27, 2024
This thread was updated on Feb 27, 2024
Report
Copy

About fees

Address:Lakme academy maninagar

I wanna share my very worst experience with lakme academy maninagar they charge 45000 only for nail extension and they don't have needed products I learn nothing they're just claim that we are professional but they don't at all not even use drill machine for nails I took loan for this and here I am with zero knowledge I really want my money back and mam is not picking up my call not solving any of my doubt google review on lakme academy maninagar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul gfh634
from Mumbai, Maharashtra
Dec 17, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lakme Bridal makeup: Extra money charged & makeup quality

Address:Dhanbad

Hi, I booked Lakme Bridal makeup on 8th July for the service on 3rd December 2023 from Dhanbad Lakme salon.

On the booking day, I paid the total cost 34500 and received a receipt for the same. The receipt was though not of Lakme but of Archies gift shop which is run by the same owner as Lakme.

Now on the reception day, the staff came for makeup was of worst kind in terms of their behaviour & skill set. They...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Almas Anwar
Dec 14, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Lakme peach milk vit e moisture-riser

Address:H. No. 4 gali no. 1, sudama nagar, govindpura, Bhopal

I have been using lakmē products for years but i bought this lakmē peach milk vit e moisture-riser a few days ago and used it a handful of times. Two days ago, i applied it on my face and my whole face started burning. Yesterday i noticed that the corner of one of my eyebrows' hair was gone a d that specific spot still hasn't stopped burning. May i know why it's making my skin burn and eyebrow hair fall off? Should i still keep using lakmē...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Daksh Kushwaha
Dec 8, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Certificate Not released

Address:Rohini Sector -10

Dear Sir/Ma'am,

This is to inform you that I haven't recieved my Cosmetology completion certificate.
I Smitha.L enrolled myself at LAKME ACADEMY, ROHINI, Sector 10,
METRO WALK, under cosmetology course on 10 September 2019
(student ID -Student1231313).
During the joining of the programme I have made full payment.
I have completed the course under the guidance of teachers Mrs.Poonam and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rimelidb93
Jun 17, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Hair damaged after service @lakme salon sarat bose road kolkata

Address:Lakme Salon Sarat Bose Road, kolkata

My hair was completely over processed and burnt afther the process of Cystin Complex treatment at Lakme Salon,

Neither did they not bothered about a refund they dint even try to resolve this concern. Being aware about the damage due to their incompetent workers.

I paid money without getting any service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BinitaCH
from Bengaluru, Karnataka
Jun 15, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Holding my salary

Address:Lakme salon, Kothanur, Hennur, Bangalore

I have been working with Lakmé salon Kothanur, Bangalore as a manager for the past 3 months. But recently there was a problem in the salon which the owner refused the solve it then and there and I decided to leave the job then and there.
After several calls with the area manager and the owner, the problem was sort of solved, but then now the owner has been ignoring to give my salary and has not been responding. The area manager has...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Supriya Khule
Jun 7, 2023
Report
Copy

Hair cut .... complaint against Lakme salon session mall

Address:A3/2102,tuscan signature estate kharadi

Very badly cut my hair...even more better one trainy did...I am not going outside home...westing my previous time money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhawana singhsona
from Delhi, Delhi
May 24, 2023
May 25, 2023
This thread was updated on May 25, 2023
Report
Copy

Molestration/salary

Address:Sector 61 noida shopptix mall

Mene kaal complaion karai thi molestration and salary ki shopprix mall sector 61 noida lakme salon ka owner abhinav and bhawna aggrwal mere ko meri salary nsi de rahe and uska owner mere sath molestration bhi kiya 2 saal pahke ye log underbilling mein pakde gaye the but kuch nai hua inka tu ye bhaut confidant hsi mera kuch nai hu sakta...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DS3
from Mumbai, Maharashtra
May 18, 2023
Report
Copy

Mis-selling at Lakme Goregaon West

Address:Nr Waman Hari Pethe, Goregaon West

We received a call saying points were about to expire and they were worth 3000 rs and hence any services worth 3000 rs could be availed. When we reached the salon, they were quick to spot that they had called us before, took phone number to check points and started with services without mentioning how the points actually work. After completing the services of Rs 2679, we were asked to pay 1350 rs. When we asked clarification as to why we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirmala95
May 2, 2023
May 4, 2023
This thread was updated on May 4, 2023
Report
Copy

Certificate issue

Address:Rajendra place Lakme academy

Lakme academy faculty and specially hr in rajendra place are so bad .My sister took classes there but now they're not informing her anything about the exams because of that she can't get any certificate from them. She went there multiple times for that but rather than resolving her issue they talk to her rudely and said you are the only one who's having issue with up and all. I just want them to tell her the exam date and put her name on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shreevikas2790
Apr 27, 2023
Report
Copy

Inappropriate plan of the course and loss of money

Address:bangalore

Joined the Nail Technician course in December 2022 while joining had clearly mentioned would be availing class only on weekend . so in this cases its so obvious understood the course will not complete 1 and half month . 1 and half months course ( considering 5 days/Per week) they required 45 classes to complete

so as i had class only (1/week) its only 18 classes its been completed and i was not informed classes will be open...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Annnnnya_
Apr 27, 2023
Report
Copy

Lakme Salon - Burned my skin while waxing.

Address:No.2226/A, Ground Floor, 4th Phase, 23rd Cross, K R Road, Banashankari 2nd Stage, Bangalore - 560070 (Near Print 360)

Hi.
I visited a Lakmé salon in Banashankari 2nd stage, Bangalore. I had the worst experience with their services.I got waxing done and while I was getting it done I mentioned a couple of times on how hot the wax was and I repeatedly asked her about reduce it but they did not. I still have marks on my skin.
This is not appropriate. This is not called a customer service.
This was salon has repeatedly disappointed me...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
CORONAcidesco@#1996
Apr 9, 2023
Report
Copy

Restricted from having full details on call

I am looking for the good makeup academy to do the course. I made a contact with Lakme to know the course details and the cost. They are asking me to come to Pune if I want to know the course fee.. I am a resident of chandrapur which is approx 800km from Pune. Now to travel all over to Pune just to know the course fee will cost me 3k to and fro also the stay cost and the cab expense to travel inside the city. That means approx 5000 rs I will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PriSri
from Pune, Maharashtra
Apr 5, 2023
Apr 9, 2023
This thread was updated on Apr 9, 2023
Report
Copy

CR2 cushion crme lipstick

Address:Kalyani nagar

I bought a cushion crème lipstick CR6 from Naidu hall Besant Nagar branch 4 days back
I
This was a new line of cosmetics launched and I had to buy since the old one was no more available
This is making my lips dry and it is totally not suiting me
I either want a refund or return back for replacement with lipgloss or any other
Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Lakme Model town

I came from Australia to India to get marry, didn’t had enough time to look for good salons.
I trusted the brand name. Now I am regretting.
Don’t fell in their trap of bridal packages. They ruined my big day. I opted for designer bridal makeup package. Makeup got melt within the first few hours. They burnt my whole body while waxing. Very unprofessional staff. Paid 6500 for bridal nails extensions. Extensions fell off...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Viharsh
Feb 12, 2023
Report
Copy

Smoothening service

Address:Mehsana

Got hair smoothening treatment done from lakme salon Mehsana Gujrat just 6 days back on 5 feb 2023 but my hair are as it was before the treatment ..frizy and curly...no much difference...I complaint the salon but didn't get satisfactory answer ...my 4500rs and 5 hours got wasted...I want complete refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viharsh
Feb 12, 2023
Report
Copy

Bad hair smoothening treatment

Address:Mehsana

I got hair smoothening treatment done on 5 feb 2023 from lakme salon mehsana gujrat but there is much difference on my just after very first wash ...only after 4 days of treatment my hair are as frizzy and curl as before the treatment...I wnet to salon to complaint but did, nt get satisfactory answer...i, m using the same professional shampoo and conditioner as suggested by them ... my 4500rs and 5 hours got wasted ...I want complete refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rimmy8
from Ahmedabad, Gujarat
Jan 25, 2023
Report
Copy

Hair Smoothening not done properly

Address:I 104 Kala Residency.. Satellite Ahmedabad

I got my hair smoothening done at Lakme salon keshavbaug on 17 th january 2023 at Ahmedabad. The person who did straightening on my hair told me that as my hair are chemical treated earlier too so it may be a bit dry and I was okay with that but after first wash my front hair have become frizzy.. Which was not conveyed to me...I called up at lakme salon regarding this issue but the person started arguing and talking loudly with me regarding...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sharmila Joe
Jan 21, 2023
Report
Copy

Lakme Cushion Matte Lipstick

Address:Online Lakkme Website

The following pink shades of Lakme Cushion Matte Lipsticks broke within 1 month of purchase:
CP11 Pink Petal
CPT Pink Ruby

I feel very bad as I am unable to use these lipsticks now as they have become very messy....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ridhihp
from Jalandhar, Punjab
Jan 2, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
Report
Copy

About registration fee refund & its policy

Address:2Nd Floor, City Centre, 3A, Model Town Rd, Model Town, Jalandhar, Punjab 144001

Myself RIDHIMA MAHAJAN
FATHER'S NAME- MR. PANKAJ MAHAJAN

I have paid Rs.20, 000 as advance for joining the makeup artistry course at Lakme academy JALANDHAR branch. But for personal & Career reasons I cannot join & continue the course and didn't even attend classes.
NOW THE ISSUE IS THAT- I am moving away from Jalandhar to Himachal Pradesh so i cannot attend classes as i do not have any time to go for Lakme academy...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy