Lakme Complaints & Reviews

We have been forged by 5he salon executive on the name of A treatment which didn't Last a day and when we reverted back they ignored it .such lame attitude by the staff for a service costing around 4000 is a shame and harassment at the same time.really depressed with such a reputed name never going to trust this brand again

I haven't received any e mail after placing my order. I have paid it and also got a text message of paying . but I got a message of
Order derived but I haven't received it
If there is a problem I want refund .because the amount have been cut from my bank acount

I ordered Lakme eyeconic kajal, twin pack through flipkart on 11th March 2022 (order ID- OD[protected], got it delivered on 13 March 2022 (invoice number- FADAUP[protected], Dated-11 March 2022). The product has Quality issues and flipkart is not accepting return order, since the product has no return policy.

Product has mfg date printed as July 2021 and has expiry on Dec 2023. Despite being not expired, fungal growth can be observed throughout the body of the kajal stick. Which is appalling as this kind of quality issue is not expected from lakme.

Please resolve this issue.

Order No.Order No.346675 Dtd.12.02.2022
1. The product against this order was received totally different as shown on site.
2. I put up complaint and you had proceed for return policy.
3. I handed over the parcel to a person of DELHIVERY limited who had been sent by you.
4. Your team inform that refund will be received once you get the parcel.
5. The tracking number received by me which is i am checking every day and they are extending delivery date day by day.
6. i really disappointed with your courier service as well as your service as you both are intentionally delaying my product delivery.
7. after that you may delay my refund also.
I want my refund as on urgent basis, for that you cam do whatever on your level and further i never will be buy lakme product from your site and also suggest to other people not do. This is very bad service provided by you.

Treatment was done for hairs after giving wrong information to me . After making complaint to them as my hairs got damaged some another Treatment was done to reverse the effect of first treatment which damaged my hairs more.
Want to make complaint regarding this

Got the smoothening and keratin treatment from putlighar branch but the results are not satisfactory.Visited the saloon but the service person suggested other things.

I purchased an eyeconic kajal of Lakmé 2 days back from a local cosmetic shop and I tried applying it on my eyes but the pencil is not at all working . When I applied it on a piece of paper it was working.

We get fake products of your company in our area Rohtak (Haryana) .From where we get your original product and how ????

Hi, I had undergone cysteine treatment @ Rajajinagar branch. The staff is so unprofessional that they did the same treatment twice even after which my hair remains the same very frizzy . They had confirmed that the hairs would straight after the treatment. They charged me 12K . Who is responsible for the loss happened to me. Can someone responsible please reply to this.

Hi,

This is Sandeep. I got hair color + smoothening+ highlighting, spent more than 10k. Staff was rude, made fun of me while consultation. Manager don’t deserve this position. Service was so bad– my grey hair start reflecting after few weeks. I called the them on phone they said- visit us we will find solution, but on visiting nothing. I always suggest my friends about lakme. But, now I don’t trust this brand.

veryyy disappointing experience!! Hope will get a valid solution that will worth my money!!!