[Resolved] Rns Motors, Maruti Service Station, Bangalore — Faulty diagnosis and harassment | |
I have a Versa which stopped suddenly and was towed to RNS motors. After 15 days, they said that the piston rings & reboring need to be done which may cost Rs.45, 000/= plus.This vehicle has done only 60, 000/= KMS. They refused to let me get another service station to give a second opinion. They took the vehicle for a trial run to prove Knocking is there in engine without any water in the Radiator thus damaging the Headpacking. Immediately after coming back they found that the Engine was getting overheated as it stopped in front of the gate while coming back.They pushed back to workshop & realised there is no water in the radiator and immmediately filled it up. Water started gushing into the Plugs, Engine, & Exhaust pipe. Finally, they gave up accepting Head pack gone adding to cost for no fault of mine. Major repair was projected by Staff, which is not ACTUALLY needed. Unnecessarily they changed Spark plugs, Ignition coils, etc still not able to correctly diagnosis the problem. Blockage of oil filter & not circulating oil in Engine etc. Even drop charges was not spared. I had to fight with them to tow the vehicle back to my house because I did not trust them with my car any more. Finally an EX-RNS motors Mechanic repaired the car within 48 Hrs. His diagnosis : CLOGGING of oil FIlter, and OIL PUMP not circulating the oil in the Engine. He cleaned up and ofcourse had to replace the parts that were damaged. I paid him less than what I paid RNS motors (for only causing more damages to the vehicle). Incidently spare parts of the Versa are not available easily. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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