[Resolved]  Royal Enterprises — SHOES DEFECTIVE

Address:

Thane, Maharashtra

I have purchased a pair of reebok shoes PGSC Number RJ00894 US 12 on 18th May 2011 for Rs.2999/- which developed deffect within two months. the soul got dettached from the shoes.

I submitted them for replacement to the Authorized Outlet Royal Enterprises (Near Maxus Mall Bhayander) the same outlet the shoes were purchased.

the date of submission was 18th July 2011. I was given no printed complaint receipt. the retailer just gave me rough paper saying the shoes taken for pasting or replacement. when i contacted them for the status of replacement, they said no information is with them & asked me to visit them after one month.

Till date I have not been contacted, nor any of the information is there for the replacement.

Need your support.

Regards

Mausam Chaturvedi (Mobile [protected])
building number 10
flat no.12 Mariam Nagar
Naigaon West
Disstt Thane