[Resolved]  Samsonite (American Tourister) — Repair service within warranty period

The Lug Line: Fake Samsonite Dealer from 1E Dover Lane, Kolkata-29

I had purchased Samsonite COSMOLITE SPINNER 55 trolley soft-suitcase from The Lug Line, 1E Dover Lane, Kolkata- 700029 in the month of October 2010.
At the time of purchase there was nothing unusual externally about the Samsonite luggage pack. It looked absolutely genuine from outside.
But within a month of the purchase, the suitcase body ruptured and the stitches came loose. I took the Samsonite suitcase to the Authorized Samsonite Service Center (92 Eliot Road, Kolkata- 700016). Samsonite Service Center informed me to my utter surprise that the Samsonite set is a FAKE one. The Samsonite Service Center also informed me that it is the fourth time that a fake Samsonite luggage has been reported to them. In all the cases the seller was The Lug Line, 1E Dover Lane, Kolkata- 700029.
I also came to know that The Lug Line is involved in many corrupt practices like replacing parts of original Samsonite & American Tourister luggage with cheap local made ones. It is the business of duping customers with fake branded suitcases.
The Lug Line & its owner Debasish Datta is a bloody CHEAT.
Moreover I got information from the local municipal councilor (ward no: 86) that this Debasish Datta was once arrested by Kolkata Police for creating and distributing pirated pornographic Blue Film CDs. The adjacent cyber café (The Internet Club) of Debasish Datta was used for these nefarious activities.
This post is to make consumers aware of dishonest sellers like The Lug Line & its owner Debasish Datta, so that they are not cheated with fake branded luggage.

Prakash Mehta
Broad Street, Kolkata
13.11.2010