Sir,
Since the bank got a new name of HDFC from CBOP, the services provided by your staff in the branch at Raja Park became unsatisfactory.
1. Rs 100 debited for statement whereas i have not received it as per given mandate. on enquiring i was told due to failure of system, statement couldn't be dispatched and it was handed over to me then, at the moment with assurance that no charges will be debited. On enquiring again and again no satisfactory response was given and in return manager assured to revert the matter but till date the subject is pending.
2. Furthur no statement for quarter June'09 has been received and when through ATM i enquired about the balance, more than Rs.800 were found less. On enquiring i was informed minimum balance charges have been debited for the quarter whereas no notice or any information was given for such requirement.
My account is as old as branch of BOP at Raja Park and i have never faced any problem regarding any matter till it became HDFC. More than 50, 000 were kept in saving Account for most of the time, which can be verified from your record.
I have option to approach banking OMBADSMAN but i felt to approach your good self for the settlement of the matter so you are requested to refund the amount debited without informing me .
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