Hello Sir,
I am pankaj My policy no. is . I bought two policy of your sbi.The agent told me that i can withdraw my money after 1 year and he did many commitments with me but now he telling me different things as he said me before,now i cant continue my both policy i want to surrender one of my policy which no. ,i already requested to surrender it in november month and i did all formalities like form fill up and my policy kit i already submited it to my agent but when ever i say about my receipt he say only 1 thing to me that you will get it by courier.i already contacted in your office many times but nothing result i found it yet .now three months passed away and i not got my receipt yet.Now i dont have any proof that i was a policy holder.Now i am feeling very bad to bought your policy and it is shameless services you providing to customers,Now i am thinking about to surrender my second policy also can you help me to surrender my policy and please take action against that agent.
Thanks & regards
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