[Resolved]  SBI Life Insurance — Fraud & Cheating by SBI Life and It's Employees

Address:West Delhi, Delhi

Dear Ma'am / Sir


All this stared when we received a call from an Employee of SBI Life (Ms. Neha & Mr. Akash Contact Number [protected] & [protected] resp). They said that they want to come and collect an installment for SBI Life policy - Shubh Nivesh Whole Life Plan as the amount is due.

We recently have changed our residence address, so we asked them to help us in changing the same in policy's document too. (Policy s in the name of my daughter Ms. Divya Mehta rest all detals are mentioned at the end.)

These two persons then planned a FRAUD against us as they took the installment cheque and other documents for changing the address. BUT instead of changing it what they did was they gave us a new policy by using all the documents. She also took our original papers of the first policy but we have kept few documents for the existence of the same and if require we will use it against them.

But these guys made a mistake they used a wrong photograph, this new photograph is completely different from my daughter's photo.....
We were totally surprised and agitated when we received a call this month for the payment due of our first policy. These guys gave us a new policy instead of getting the payment done for our first policy.

Now we have 2 policies running with an installment amount of Rs. 40000/- each (Rs. 80,000 in total)

How in this world can a person do this, we trust Company & it's people but if this is the result then I have full intentions to go Legal against them. We are about to take legal action against them and company as this is totally unavoidable for me. This action is completely unexplainable. Someone out there who is reading this and can offer help (from Govt's side) regarding the same can contact me at [protected] / [protected]@ymail.com.

#
Details of First & Original Policy
Policy Holder Name - Divya Mehta
Policy Name - SBI Life Shubh Nivesh
No - NOA / IP / 22599
Application Number[protected]
Proposal Number[protected]
Channel Code[protected]
IA / CIF Name - Netambit Insurance Broking Ind.
Head Office.
Installment Amount - Rs.40,000/- yearly (Date - 28/10/2010)
Policy Duration - 5 Years

#
Details of Second & Different Policy (Fraud done by SBI Life Employees)
Policy Holder Name - Divya Mehta
Policy Name - SBI Life Shubh Nivesh
Policy Number - [protected]
Proposal Number - 35QC071276
Channel Code[protected]
IA Name - Mrs. Pranjali Jadav
Local Service Branch - Dehradun 75, rajpur road.
Customer no[protected]
Installment Amount - Rs.40,000/- yearly (Date - 17/10/2011)
Policy Duration - 20Years



Thanks & regards
[protected]
Surender Mehta
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SBI Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    395
    Pending
    0
    Resolved
    201
    SBI Life Insurance Phone
    +91 22 6191 0000 [Corporate Office]
    SBI Life Insurance Address
    Natraj, M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai, Maharashtra, India - 400069
    View all SBI Life Insurance contact information