[Resolved]  scooty pep+ — DEFECTIVE VEHICLE DELIVERED

Dear Sir / Mam,

I had purchased a scooty pep+ ( fashion ) on 08.12.08 from Narbheram Motors Pvt. Ltd, Bistupur, Jamshedpur .From the very first day the lock was not functioning properly . I have complained to this dealer and they repaired it . But still after repairng it was not functioning .In the 2nd servicing, they have changed this lock .But still now the Dicky is not getting closed at one time .I have to press it many times .I have complained this matter to Narbheram Motors again . Now, a new problem has occured . My scooty is not getting started .I have to start through cick many times and only then it starts . On 19th March'09 morning, I tried a lot but it didn't start . I complained to Narbheram at 9.30 AM and their service manager said that he will send some person to my address at 6.00 PM. and also asked me to remind him at 5.00 PM once . I reminded him at 5.00 PM . I was waiting for the whole day waisting my daily schedule but no body came to resolve the problem . Till now no one has reached my place to resolve it, though I have called Narbheram Motors today morning again .This is embarrassing and I am very sorry to say that I am absolutely unsatisfied with this kind of worst service of Scooty .

I therefore request you to please look into this matter and resolve my problem immediately .