[Resolved]  Tata Indicom Cdma Usb Modem — SELLING DEFECTIVE USB MODEM

I had purchased a Tata indicom CDMA USB Modem paying 2769/- from :

SKYLAND INNOVATION,
ASSOCIATE OF TATATELESEVICES LIMITED
No.45/11, Koonur High Road,
Aynavaram, Chennai-600023
Mob-91-[protected]
LandLine-[protected]

Sales executive named satish(mob-[protected]) deliverd the product to me.He is working under manager named Nithya.

I have been facing problem since the day of purchase itself. First of all even after full payment, the product was delivered with delay of 2 days.
The real problem started when I tried connecting the internet through the device.My laptop would reboot again and again if the device is connected to the USB port.Initially I contacted the customer care.Next day a technical person from tata indicom visited my home to check the problem.He said the problem is with the USB modem.Next I contacted the vendor (SATISH & NITYA) to replace the device.I have made a number of calls but no one came to address the issue till one week.On 18/03/09 the vendor came and took the device saying that it will be repaced the next day itself.But I am very much dissappointed as no one turned up.When I contacted the manager she would not pick up my call and the sales executive had nothing to say but a sorry.Now I don’t have the device itself, even after making the full payment.

Seeing such a pathetic service from Tata Indicom, I had no other option but to mail you.
Kindly help me to get my money back as I don’t want the service from Tata Indicom.