[Resolved] Sharekhan Ltd — Illegal and improper transactions through my demat a/c by sharekhan. | |
This is to inform you that I am one of your customer using Sharekhan Demat & online Trading Account. So far I am very much satisfied by Sharekhan service but on 17/04/2009 on of Sharekahn broker(person who opened my a/c with sharekhan)withdrawn Rs. 40597.04 from demat account to Trade on derivative(NIFTY-F&O) without my permission/confirmation, also on 28/04/2009 he withdrawn Rs. 13362.14 for the same activity without my knowledge. Very 1st day 17th April`2009 by checking my account ledger I came to know that above mention money (Rs.40597.04) has been deducted from my demat account, to know the fact I called up that sharekhan broker and he has admitted that this illegal activity has been done by him to show me some profit even due to lose he again trade with my money (Rs. 13362.14 ) on 28th April without my permission. After several telephonic follow-up for last few days with Surojit Kundu, he continuously told me that me ledger is not updated and I will get my money back on end of the month 30 th April09 but finally I came to know that he loses my money with trading by taking his own risk without my permission and knowledge. If I am not wrong –without Customer/Client permission nobody (Broker) can use customer/client Demat money for trading if so it’s illegal activity or must say it’s an offence. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 3970 7500 (Customer Service)
+91 22 6115 1111 (Customer Service)
+91 22 3970 8090 (Commodity)
Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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his mobile number is 91-[protected]. He too belongs to your Alwarpet branch. He is placing orders without my knowledge and
playing a lot with my money?.He is not sending any updates regarding the trade which was played with my money.
Even If we called him he is not responding his phone and also if he takes the phone after a long try, he says he is in meeting and
putting off the phone. Do you guys have meetings during trading hours? This is rediculus. 0% help from you guys, no SMS, no Phone
calls nothing from you guys.He simply aims for his brokerage. Not for customer satisfication.
I have to change my agent. I dont want this person and I need some other experienced person.
Since he is from sales side he does not know anything technically about trading also doesnot have any analysising skills.
I'm not sure how you guys allowed him for real-time trading? Totally he is waste fellow.
Till now he never inform me regarding saturdays online trading class which you guys are conducting.
Without proper guidance we are not able to get the knowledge about scrip name and their values.
Kindly do the needful as soon as possible by changing the agent with immediate effect.
Already i have send many mails to [protected]@sharekhan.com all are in vain.