Sharekhan Customer Care
Sharekhan Limited
Customer satisfaction rating: 36%
Submit a Complaint
263
COMPLAINTS

Sharekhan Customer Care

Sharekhan Limited

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Address
Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East)
Mumbai
Mumbai City District
Maharashtra
India - 400042
Landmarks:Opp. Kanjurmarg Station
Off. JVLR

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
90
down
37

Phone:
Phone:
+91 22 3970 7500  (Customer Service)
up
91
down
35
+91 22 6115 1111  (Customer Service)
up
27
down
17
+91 22 3970 8090  (Commodity)
up
14
down
9

Additional info
Customer satisfaction rating
36%
Complaints
263
Pending
0
Resolved
95
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
Sun09:00 am - 07:00 pm

Sharekhan related photos (17)

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Sharekhan Complaints & Reviews

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Sharekhan — fraud with account

 Aditya Saurabh on Aug 21, 2018
My personal experience yesterday I had added amount in the evening it was added to my account yesterday, Today morning I have seen that money in my account but in the evening when I was trying to buy the share there was no money in my account.

When I tried to contact them they are saying there was some technical issues but being a developer i know once money is added and shown in my dashboard it is impossible with there interference or hacking in both the cases we are not secure our Money in share khan account is not secure.I have Written mails to them did not got reply because+ they...
Complaint comments  Read comments Complaint category Business & Finances

Sharekhan — fraud/ inefficient service by sharekhan agent [Resolved]

 Shibotosh Dutta Chowdhury on Aug 8, 2018
I was approached by a sharekhan agent wherein he has made me open a demat trading account with sharekhan by giving false / fraudful assurances. The name of the concerned sharekhan agent is dipankar. His contact number is [protected]. I have also approached sharekhan by writing a mail but they have not responded till now. Kindly register my complaint and request you to take necessary action in this regard. The screenshot of mails is attached for your reference....
Complaint comments  Read comments Complaint category Other

Sharekhan — does not get epf bank details approval for online claim from randstad/sharekhan. [Resolved]

 sanjib*1234 on Aug 7, 2018
With regards,
Dear sir, i am trying from 2 months for epfo bank details approval. Please give me epfo kyc bank details approval for online claim. Online claim request cannot be processed as present employer has not made payment in my pf account, mean to say from randstand/sharekhan..
.
Member id:- tnmas[protected],
Establishment name:- randstad india private limited,
Establishment id:- tnmas[protected]

Uan:[protected]
Mobile:- [protected].
Email:- sanjibpramanik_bwn@rediffmail.com...
Complaint comments  Read comments [1]Complaint category Employees

Sharekhan — transactional error by your agent [Resolved]

 Abhi Kalushte on Aug 7, 2018
There was an transaction error by your agent as he wanted to buy shares for his client (Abhishek mirgunde) but erroneously he transacted it from my account without my permission. The agent who did this is sanjeev ([protected]), i called the customer care of sharekhan and my query wasn't addressed properly also not being guided.
The guy later called me and told me that i was his mistake and will refund the amount, i shared my bank details with him so that he refund me the amount but still no reply.
Does your so called big brand sharekhan provide such kind of fraudulent services to the...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — sharekhan lack of support [Resolved]

 Lo D on Aug 5, 2018
I was in a foreign country for work.in this time my membership password expired, how am i to change my password while i am in a foreign country without my india phone?
I felt like my account and password was compromised.

Please post your solution here so the public can decide for themselves how you treat your customers.
I am quite certain that you will post an automated reply to share contact details and customer id... Which i have already have...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — changing of password online absent, only through phone [Resolved]

 Lo D on Jul 28, 2018
I would like sharekhan to reply to the following queries specifically :

1) if a "resident indian", who is in a foreign country for a month due to work obligations, having an account in sharekhan finds himself in a situation wherein they have to change their password after the 14th day, how are they supposed to change their password?
Since sharekhan only sends a notification on india mobile number.
I don't have international roaming.

2) do "resident indians" who have an account in sharekhan not allowed to check their account in a foreign country?...
Complaint comments  Read comments [5]Complaint category Stock Market

Sharekhan — non credit in trading account [Resolved]

 brijeshazad on Jul 27, 2018
Hi i m brijesh azad i have given a cheque of rs. 10000 to sharekhan associate or dsa, he deposited cheque and now money is not shown either in my trading account or my bank account. I could not use myoney for any transaction...
Fellow told me that as the account is not linked the cheque amnt is not credited.in fact i gave my two accounts for the same trading account.
If account is not linked how sharekhan can deposit the cheque given?
He asked me to give bank details of the same cheque.
Please help me to sort out this problem...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — does not get epf bank details approval for online claim from randstad [Resolved]

 sanjib*1234 on Jul 19, 2018
With regards,
Dear sir, i am sanjib kumar pramanik, UAN No.[protected]. I doesn't get epfo Bank Details Approval for online claim from 1 month. KYC submitted by me, also Online claim request cannot be processed as, Present employer has not made payment in my PF account.

Please give me Bank Details Approval as soon as possible for online claim.

Ph. No.- [protected], Please Call.
Email- sanjibpramanik_bwn@rediffmail.com......
Complaint comments  Read comments [1]Complaint category Employees

Sharekhan — epfo bank approval for online claim [Resolved]

 sanjib*1234 on Jul 16, 2018
With Regards, Dear sir, I am trying from 1 month for EPFO Bank details approval. Please give me EPFO KYC Bank details approval for online claim.Online claim request cannot be processed as Present employer has not made payment in my PF account.

Company:- TNMAS[protected] - RANDSTAD INDIA PRIVATE LIMITED
UAN:[protected]
Mobile:- [protected], Please call me....
Complaint comments  Read comments Complaint category Employees

Sharekhan — arrogant and rude branch manager [Resolved]

 vivek1304 on Jul 12, 2018
Hi Team,

Today (12th July 2018) I visited sharekhan office branch in Malleswaram, Bangalore the branch manager over there by name Harish Bhat (harishbhatmu@branch.sharekhan.com) is very arrogant and harsh, he tells me that I can't visit the branch for trading.

Although there is a terminal and a broker in the office.

I have an account in other broking agency but I have never been treated like this. If this is the case I need to close my current account in Sharekhan and move to a different broker.

Regards,

Vivek...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — ignorance from sharekhan representative regarding issue of non availability of credit in demat [Resolved]

 rajwansh99 on Jul 5, 2018
I, ankit raj, pan no.-ciopr2158a, was facing problem of non-availability of credit offered from sharekhan. For which i have continuously calling mr. Partha basu, a representative at kolkata office but he always says that he will tell afterwards and disconnected my call and from then not picking my call. This is going on for past 2-3 days. This irresponsible behavior of sharekhan is miserable and i strongly want a person to resolve my issue...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — sold stock without my contact [Resolved]

 Phaugattt on Jun 12, 2018
They have been sold my stock rcom with out my knowledge,
Resulting i got loss of rs. Aprox. 50, 000/-
Now they said that it is due to our system we can not help you.
You are requesting to help for my refund.
At the time of account opening they should explain every term & conditions in details to the customers.
All term & conditions are made by company for to save the own skin.

Thanks & regards...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — I do not have an account with sharekhan but they sending me bills [Resolved]

 N Sangani on Jun 12, 2018
I do not have any account with sharekhan at all but they continue sending me amc bills. Showing dp id in 300513/dpid[protected]
Have advised them that am a senior citizen of age 80 years and my husband who expired years ago had cosed all accounts of stock trading including sharekhan ten or more yerars ago. Had called their customer service office and advsied them time and agian but they refuse to stop sending me thiese invoices which are not legal andas have no active account with them.

Please stop this immediately and reverse any and all charges as am not liable for same.
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — regarding interest debit charges [Resolved]

 sunilchandna31 on Jun 1, 2018
Hello concern,

Please to inform you that i am holding a equity account with you and my id is 1398441.

This is very unfortunate to inform you that for the last couple of months i am regularly asking about the monthly interest debit detail from my account my do not get any single reply from your side.

Initially i was asking from ankit about the interest debit detail but every time he was on leave and i did not get the details after that i asked from manish about march and april’2018 month interest details but again i don’t get any calculations and...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — trading [Resolved]

 Himanshu messi on May 29, 2018
Hello,
I m himanshu, have a dmat account in sharekhan. I am trading in intraday.. Today i have short 200 shares of just dial on 579. After some tim it would reach 620 for few minutes, later on it was going down but as the price goes down approx. At 600. I planned to buy the 200 share of just dial with a loss of rs4200. But as i tried to buy the 200 shares, its already bought by sharekhan’s staff on the price of 623 of 200 shares. Its too weird, stupidity, trade did by sharekhan team without my permission..
This is such a non sense work. I will closed mine and my all friends dmat...
Complaint comments  Read comments [3]Complaint category Stock Market

Sharekhan — rude, illiterate agent [Resolved]

 Vicky daswani on May 27, 2018
Hi,

I'm vicky daswani. The worst service you are providing. I will not prefer your company at all. My concern is one of friend started training through sharekhan so, i decided to download the app and i received a call from one of your employee.

Earlier he was so nice. Sir we are offering you demat account free, daily trading ia free. Everything is free i asked him is their any charge he said no sir. One day i decided to provide him my documents but before that i checked their is a brokerage charge for trading so your employee done wrong commitment. When i informed...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — requested for refund for not attending the training. [Resolved]

 ravi.naidu22 on May 24, 2018
Dear Sir/Madam
Kindly refer the below trail mail,
I have at least requested 5 to 6 time from the month of Mar-18 till the date nothing is happened, So please refer the below mail and do the needful asap.
With Brgds
Ravi Naidu
From: "Vijay Karandikar"
To:
Date: 04/26/2018 04:04 PM
Subject: FW: Refund (Ravikumar Naidu)

Dear Mr. Naidu,
As per the current status, I haven`t received the approval of your refund request yet, I have processed the same again and I will upfrontly revert you in case I get any positive reply....
Complaint comments  Read comments Complaint category Other

Sharekhan — about sharekhan staff [Resolved]

 Akash Luthra on May 23, 2018
Respected sir or mam i want complaint about mr tilak tyagi your delhi employ he is asking me about my documents ill send him all but he is ask about my wife dp means whats app pic and he ask my personal relatonship why he asked ill complaint about share khan because no 1 asked about my personal life i dnt give permision to any 1 pls ask him dnt call me again his no is -[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Sharekhan — trading in account without permission [Resolved]

 Vinita J Manganani on May 20, 2018
Dear sir/madam,

I have my demat account in sharekhan and before few days trading happen in my account without my permission. Broker has buy 2000 shares of pc jeweller in my account ane sold it and by doing this he has booked a loss of rupees 1, 02, 000. After discussion with him he is not able to reaolve this ane giving unuseful suggestions. Kindy resolve this complaint on urgent basis. Because it is not a small amount which a person can bear without his/her mistake....
Complaint comments  Read comments [5]Complaint category Stock Market

Sharekhan — complaint regarding unauthorised deduction of money from bank account [Resolved]

 shalinis95 on May 17, 2018
Hi,

I'm a customer of sharekhan with Customer ID- 222433, Name - Shalini S

This is regarding an unauthorised deduction of money (i.e 413Rs) from my bank account from sharekhan.

Please Find all attachments that helps to explain the situation. I need an immediate explanation and refund of this unauthorised amount immediately.

Regards,
Shalini S...
Complaint comments  Read comments Complaint category Stock Market

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