Sharekhan Customer Care
Sharekhan Limited
Customer satisfaction rating: 39%
Submit a Complaint
283
COMPLAINTS

Sharekhan Customer Care

Sharekhan Limited

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Address
Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East)
Mumbai
Mumbai City District
Maharashtra
India - 400042
Landmarks:Opp. Kanjurmarg Station
Off. JVLR

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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94
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40

Phone:
Phone:
+91 22 3970 7500  (Customer Service)
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95
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36
+91 22 6115 1111  (Customer Service)
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28
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19
+91 22 3970 8090  (Commodity)
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14
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11

Additional info
Customer satisfaction rating
39%
Complaints
283
Pending
0
Resolved
111
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
Sun09:00 am - 07:00 pm

Sharekhan related photos (17)

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Sharekhan Complaints & Reviews

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Sharekhan — bad service, system loop, diverting the case, no resolve

 PriyankaSethi on Feb 6, 2019
I met with breach of trust repeatedly by the staff. The co. Official have forged with my demat account. My shares are missing. I made a request for transfer of remaining shares from my account, but the company official is tactically postponing the job since 1.5 years. The co. Has performed all manipulation to overdo my complaint, by occupying my signed slips of inter depository slips and demat slips through the agent bhagwan. Last year, bhagwan told that he'd perform the transfer of shares after receiving an investment from my side. He postponed the job even after my submission for investment. And...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — sharekhan never stop sending mails

 Seenu Yellapu on Jan 21, 2019
This company regularly sends out around 6-7 trading related emails week, which i am not able to turn off. I have called their customer care person who told me to create but no use. They have provided an unsubscribe button but it doesn't work. The emails are sent to my inbox from different emails.

The company has no explanation for why the unsubscribe button doesnt work.

They ask me for my Customer ID, which I don't remember, it has been 8 years I closed my account and still this guys not leaving me. My email address : seenu55555@gmail.com...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — fake bills provided to the customer

 rytthhm on Jan 10, 2019
I sold 100 quantity of auropharma on 24th december 2017.
They settled the position on the high of t+2 by issuing a fake bill.

While on t+2, the rate went way below my selling rate. Instead of settling my position on the lower rate they gave me a fake ill (Of some auction between sharekhan and sebi).

To test the fraud done by sharekhan it, i again shorted 100 quantity of hul on 27th dec 2017 with a different sharekhan branch, again they settled the position on the high of t+2.

Sharekhan is playing on lack of information available to the customer who...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — wrong product information [Resolved]

 Yogesh020 on Jan 2, 2019
I have been cheated by sharekhan franchaise located in shahad by a person name nagama ansari and girish valecha. They have told me to become a sharekhan investor by opening a demate account, i had open account and invested money as they told me also they told me that they will give 10% in every month till 6 month. But i didnt received an amount. I need my money back please take some necessay action against them. I you will nlt do that then i will move to police or media....
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — sharekhan unauthorized interference into my demat a/c for transaction of mine share unit

 Aftabsk on Dec 25, 2018
[resolved] sharekhan — sharekhan unauthorized interference into my demat a/c for transaction of mine share unit

1 review
User aftabsk on dec 14, 2018

I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future...
Complaint comments  Read comments Complaint category Unauthorized charges

Sharekhan — without my permission deduct amount in my account [Resolved]

 sateesh76 on Dec 20, 2018
I have dmat account last 3 years cust id 1795071 my cre name amit mahantekar. I m selling 1 stock last week small amount 1800 credit to my account.in daily base i m login sherkhan portal and every day i seen my balance amount 1800.
But today my balance is showing 876/- then i call to cre amit he said ur old out standing amt is balance. If any my out standing is balance sherkhan mail me for outstanding every time this is not practical work i think. I m also call in customer service but not satisfactory answer from executive......
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — sharekhan unauthorized interference into my demat a/c for transaction of mine share unit [Resolved]

 Aftabsk on Dec 14, 2018
I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future profit from this share 10, 586/-). After this unauthorsied transaction into my d-mat a/c, share price will be down by rs.109.
That the above transaction has been done without my...
Complaint comments  Read comments Complaint category Law & Civil Rights

Sharekhan — poor response regarding non linking of bank account [Resolved]

 amit_gemini7 on Dec 10, 2018
The executives of sharekhan are very prompt to open trading account however while solving their issues they are unresponsive.

2381386 is my ID. Name Amit Kumar Sahu. Mobile no.[protected].
I submitted state bank cancelled cheque to your executive on 17.11.18 but the account is not linked. On login the details of my SBI savings account are not reflected.
I am unable to transfer funds from account to buy shares.
Solve issue at earliest else I will opt out....
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — responsibility in sending the dematerialize form [Resolved]

 Prabu Balu on Dec 8, 2018
Sir,
Client name balu a,

Client code: 2353720

We requested the representative at puducherry to send us a demat form to dematerialize the share 200 numbers of nlc india limited.

They send a individual form after two months from request. We furnished all the details along with the materialised documents.

They returened the parcel to our address without any description about the error in the document.

We called the representative but no response from them.
Finally we came to know after few days that the form...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — unauthorized interference into my d-mat a/c for transaction of mine share unit [Resolved]

 Aftab_72 on Dec 7, 2018
I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future profit from this share 10, 586/-). After this unauthorsied transaction into my d-mat a/c, share price will be down by rs.109.
That the above transaction has been done without my...
Complaint comments  Read comments Complaint category Unauthorized charges

Sharekhan — big fraud in very smart way by sharekhan [Resolved]

 kp261054 on Dec 3, 2018
I have all the time vague answers from their staff... This sharekhan ppl have various techniques by providing wrong info / halfway records / and confusing data report formulas... To debit multiple charges under various debit heads... If they are not turning with corrective methods of all the reports... Within month time from this date... I and my few friends... Going to complaint to sebi & nse / bse stock exchanges... Good luck to them...!!!...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — excess unauthorized brokerage | fraud [Resolved]

 CA Nitin Garg on Nov 9, 2018
Dear sir,

I am a small investor investing around[protected] in share market. Mr. Sarvesh tiwari from sharekhan approached me to open demat account with sharekhan in oct 2018. He offered me the following charges for equity trading:-

Intraday :- 0.01 paisa

Delivery :- 0.10 paisa

Minimum brokerage :- 1 paisa on trading, 2 paisa on delivery

[charge structure given to me attached]

He assured me that there are no other hidden charges apart from govt taxes. On his assurance, i opened demat account with sharekhan...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — monthly debit of demat charges [Resolved]

 Kannan Raghunathan on Nov 4, 2018
My client i. D.20351
A/c with alwarpet branch

I had been maintaining a trading account with alwarpet branch since the last 10 year’s.

My trading value per year works out to ₹ 2 lac and more.

On scrutiny of my ledger account, a total sum of ₹9174.58 was debited to my account during 2017-18 towards dmat charges.

When i contacted the for conversion of my account, they asked me to submit form tc100 after which the annual d mat charges will be debited only once a year. I submitted the form duly signed in feb18 and asked them to...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — continued calls with abusive words [Resolved]

 vijaykumarkn on Oct 31, 2018
Hi.
I'm getting repeated calls from sharekhan. I told them not i tesrested. But also call me everyday. Scold me using abusive words. I have never registered my number with them. But they are so much irritating me.

Getting calls from this +[protected]
Name is avinash.

I asked this person to remove my number from database they have. But he uses abusive words and threaten me. I think these # doing it purposely. I'm complaining to cybercrime bangalore.

Thanks...
Complaint comments  Read comments [2]Complaint category Stock Market

Sharekhan — mutual funds sip deduction [Resolved]

 Ujjwal Jyoti on Oct 23, 2018
From the last 6 months have been requesting the agent of sharekahn brokerage services to close sip but he always gave some excuses or do not pick up any call, when had a word with his superior, she's exactly the same. And now not picking up the call... Please someone should had a word with sharekhan branch of jaipur. No one should ever use their help.

Agent name-kishen
His superior - shweta...
Complaint comments  Read comments Complaint category Business & Finances

Sharekhan — termination of sales executive [Resolved]

 Harshit Mangla on Oct 11, 2018
Dear sir, my name is harshit mangla. I am an sales executive at faridabad online self branch (Haryana). I join your company at 3 september 2018. I was really happy to join sharekhan. But my team manager mr. Vikas kumar rajora always ask for a joining party from my joining time. But i said i'll give a party after my first salery comes. But due to some family condition i dont give him a party. Then after 3 to 4 days in second month he will be angry because of an party. I said that i'll give a party on this month but he can say that if u give party today (8/10) you should come branch either you will...
Complaint comments  Read comments [2]Complaint category Employees

Sharekhan — sharing my personal information [Resolved]

 srb9 on Oct 4, 2018
Sharekhan shared my personal information online on some investment website last week, after which i have been receiving unwanted calls and sms from many investment agencies. I complained via email and call but sharekhan is not providing any assurance and are neglecting the topic saying, that no data is shared with third parties. I have only one demat account and that is with sharekhan, so it is very obvious that they are updating data online which is then used by many agencies....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Sharekhan — they had deducted huge amount of money from my account [Resolved]

 Yo Kumar on Oct 3, 2018
Recently i had open my demat account in sharekhan... I was trading in sharekhan but eventually i had suffered huge losses because no one was guiding me about trade.. My login id is 19vk95 although it was my biggest mistake to trade in sharekhan.. Before opening my account i was told that there would be no hidden charges or fees but after when i had opened my account there is 6000 deducted without any reason and there is no proper records for that... The company executives are so confused and they are not aware even what the actual charges are... Some are saying hidden charges some are saying interest.....
Complaint comments  Read comments [2]Complaint category Stock Market

Sharekhan — unable to close account [Resolved]

 Sharath U on Sep 24, 2018
I want to close the demat account with Sharekhan. The problem is that I have KFA shares left in my account. Since KFA shares are invalid now I can't sell them. I was told in Sharekhan branch that they have to be converted into bond. But they are now telling that since KFA shares are invalid they cannot be converted into bond too.

Now I can't sell them. I can't convert them. I can't transfer them to other demat account because I don't want to open one more account for that and nobody else are ready to take it. Without selling that I can't close the account.

I can just...
Complaint comments  Read comments [2]Complaint category Stock Market

Sharekhan — fraud with account [Resolved]

 Aditya Saurabh on Aug 21, 2018
My personal experience yesterday I had added amount in the evening it was added to my account yesterday, Today morning I have seen that money in my account but in the evening when I was trying to buy the share there was no money in my account.

When I tried to contact them they are saying there was some technical issues but being a developer i know once money is added and shown in my dashboard it is impossible with there interference or hacking in both the cases we are not secure our Money in share khan account is not secure.I have Written mails to them did not got reply because+ they...
Complaint comments  Read comments [2]Complaint category Business & Finances

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