Sharekhan Customer Care
Sharekhan Limited
Customer satisfaction rating: 37%
Submit a Complaint
271
COMPLAINTS

Sharekhan Customer Care

Sharekhan Limited

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Address
Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East)
Mumbai
Mumbai City District
Maharashtra
India - 400042
Landmarks:Opp. Kanjurmarg Station
Off. JVLR

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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93
down
37

Phone:
Phone:
+91 22 3970 7500  (Customer Service)
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92
down
36
+91 22 6115 1111  (Customer Service)
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28
down
17
+91 22 3970 8090  (Commodity)
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14
down
9

Additional info
Customer satisfaction rating
37%
Complaints
271
Pending
0
Resolved
100
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
Sun09:00 am - 07:00 pm

Sharekhan related photos (17)

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Sharekhan Complaints & Reviews

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Sharekhan — excess unauthorized brokerage | fraud

 CA Nitin Garg on Nov 9, 2018
Dear sir,

I am a small investor investing around[protected] in share market. Mr. Sarvesh tiwari from sharekhan approached me to open demat account with sharekhan in oct 2018. He offered me the following charges for equity trading:-

Intraday :- 0.01 paisa

Delivery :- 0.10 paisa

Minimum brokerage :- 1 paisa on trading, 2 paisa on delivery

[charge structure given to me attached]

He assured me that there are no other hidden charges apart from govt taxes. On his assurance, i opened demat account with sharekhan...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — monthly debit of demat charges

 Kannan Raghunathan on Nov 4, 2018
My client i. D.20351
A/c with alwarpet branch

I had been maintaining a trading account with alwarpet branch since the last 10 year’s.

My trading value per year works out to ₹ 2 lac and more.

On scrutiny of my ledger account, a total sum of ₹9174.58 was debited to my account during 2017-18 towards dmat charges.

When i contacted the for conversion of my account, they asked me to submit form tc100 after which the annual d mat charges will be debited only once a year. I submitted the form duly signed in feb18 and asked them to...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — continued calls with abusive words

 vijaykumarkn on Oct 31, 2018
Hi.
I'm getting repeated calls from sharekhan. I told them not i tesrested. But also call me everyday. Scold me using abusive words. I have never registered my number with them. But they are so much irritating me.

Getting calls from this +[protected]
Name is avinash.

I asked this person to remove my number from database they have. But he uses abusive words and threaten me. I think these # doing it purposely. I'm complaining to cybercrime bangalore.

Thanks...
Complaint comments  Read comments [2]Complaint category Stock Market

Sharekhan — mutual funds sip deduction

 Ujjwal Jyoti on Oct 23, 2018
From the last 6 months have been requesting the agent of sharekahn brokerage services to close sip but he always gave some excuses or do not pick up any call, when had a word with his superior, she's exactly the same. And now not picking up the call... Please someone should had a word with sharekhan branch of jaipur. No one should ever use their help.

Agent name-kishen
His superior - shweta...
Complaint comments  Read comments Complaint category Business & Finances

Sharekhan — termination of sales executive [Resolved]

 Harshit Mangla on Oct 11, 2018
Dear sir, my name is harshit mangla. I am an sales executive at faridabad online self branch (Haryana). I join your company at 3 september 2018. I was really happy to join sharekhan. But my team manager mr. Vikas kumar rajora always ask for a joining party from my joining time. But i said i'll give a party after my first salery comes. But due to some family condition i dont give him a party. Then after 3 to 4 days in second month he will be angry because of an party. I said that i'll give a party on this month but he can say that if u give party today (8/10) you should come branch either you will...
Complaint comments  Read comments [1]Complaint category Employees

Sharekhan — sharing my personal information [Resolved]

 srb9 on Oct 4, 2018
Sharekhan shared my personal information online on some investment website last week, after which i have been receiving unwanted calls and sms from many investment agencies. I complained via email and call but sharekhan is not providing any assurance and are neglecting the topic saying, that no data is shared with third parties. I have only one demat account and that is with sharekhan, so it is very obvious that they are updating data online which is then used by many agencies....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Sharekhan — they had deducted huge amount of money from my account [Resolved]

 Yo Kumar on Oct 3, 2018
Recently i had open my demat account in sharekhan... I was trading in sharekhan but eventually i had suffered huge losses because no one was guiding me about trade.. My login id is 19vk95 although it was my biggest mistake to trade in sharekhan.. Before opening my account i was told that there would be no hidden charges or fees but after when i had opened my account there is 6000 deducted without any reason and there is no proper records for that... The company executives are so confused and they are not aware even what the actual charges are... Some are saying hidden charges some are saying interest.....
Complaint comments  Read comments [2]Complaint category Stock Market

Sharekhan — unable to close account [Resolved]

 Sharath U on Sep 24, 2018
I want to close the demat account with Sharekhan. The problem is that I have KFA shares left in my account. Since KFA shares are invalid now I can't sell them. I was told in Sharekhan branch that they have to be converted into bond. But they are now telling that since KFA shares are invalid they cannot be converted into bond too.

Now I can't sell them. I can't convert them. I can't transfer them to other demat account because I don't want to open one more account for that and nobody else are ready to take it. Without selling that I can't close the account.

I can just...
Complaint comments  Read comments [2]Complaint category Stock Market

Sharekhan — fraud with account [Resolved]

 Aditya Saurabh on Aug 21, 2018
My personal experience yesterday I had added amount in the evening it was added to my account yesterday, Today morning I have seen that money in my account but in the evening when I was trying to buy the share there was no money in my account.

When I tried to contact them they are saying there was some technical issues but being a developer i know once money is added and shown in my dashboard it is impossible with there interference or hacking in both the cases we are not secure our Money in share khan account is not secure.I have Written mails to them did not got reply because+ they...
Complaint comments  Read comments [2]Complaint category Business & Finances

Sharekhan — fraud/ inefficient service by sharekhan agent [Resolved]

 Shibotosh Dutta Chowdhury on Aug 8, 2018
I was approached by a sharekhan agent wherein he has made me open a demat trading account with sharekhan by giving false / fraudful assurances. The name of the concerned sharekhan agent is dipankar. His contact number is [protected]. I have also approached sharekhan by writing a mail but they have not responded till now. Kindly register my complaint and request you to take necessary action in this regard. The screenshot of mails is attached for your reference....
Complaint comments  Read comments Complaint category Other

Sharekhan — does not get epf bank details approval for online claim from randstad/sharekhan. [Resolved]

 sanjib*1234 on Aug 7, 2018
With regards,
Dear sir, i am trying from 2 months for epfo bank details approval. Please give me epfo kyc bank details approval for online claim. Online claim request cannot be processed as present employer has not made payment in my pf account, mean to say from randstand/sharekhan..
.
Member id:- tnmas[protected],
Establishment name:- randstad india private limited,
Establishment id:- tnmas[protected]

Uan:[protected]
Mobile:- [protected].
Email:- sanjibpramanik_bwn@rediffmail.com...
Complaint comments  Read comments [1]Complaint category Employees

Sharekhan — transactional error by your agent [Resolved]

 Abhi Kalushte on Aug 7, 2018
There was an transaction error by your agent as he wanted to buy shares for his client (Abhishek mirgunde) but erroneously he transacted it from my account without my permission. The agent who did this is sanjeev ([protected]), i called the customer care of sharekhan and my query wasn't addressed properly also not being guided.
The guy later called me and told me that i was his mistake and will refund the amount, i shared my bank details with him so that he refund me the amount but still no reply.
Does your so called big brand sharekhan provide such kind of fraudulent services to the...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — sharekhan lack of support [Resolved]

 Lo D on Aug 5, 2018
I was in a foreign country for work.in this time my membership password expired, how am i to change my password while i am in a foreign country without my india phone?
I felt like my account and password was compromised.

Please post your solution here so the public can decide for themselves how you treat your customers.
I am quite certain that you will post an automated reply to share contact details and customer id... Which i have already have...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — changing of password online absent, only through phone [Resolved]

 Lo D on Jul 28, 2018
I would like sharekhan to reply to the following queries specifically :

1) if a "resident indian", who is in a foreign country for a month due to work obligations, having an account in sharekhan finds himself in a situation wherein they have to change their password after the 14th day, how are they supposed to change their password?
Since sharekhan only sends a notification on india mobile number.
I don't have international roaming.

2) do "resident indians" who have an account in sharekhan not allowed to check their account in a foreign country?...
Complaint comments  Read comments [6]Complaint category Stock Market

Sharekhan — non credit in trading account [Resolved]

 brijeshazad on Jul 27, 2018
Hi i m brijesh azad i have given a cheque of rs. 10000 to sharekhan associate or dsa, he deposited cheque and now money is not shown either in my trading account or my bank account. I could not use myoney for any transaction...
Fellow told me that as the account is not linked the cheque amnt is not credited.in fact i gave my two accounts for the same trading account.
If account is not linked how sharekhan can deposit the cheque given?
He asked me to give bank details of the same cheque.
Please help me to sort out this problem...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — does not get epf bank details approval for online claim from randstad [Resolved]

 sanjib*1234 on Jul 19, 2018
With regards,
Dear sir, i am sanjib kumar pramanik, UAN No.[protected]. I doesn't get epfo Bank Details Approval for online claim from 1 month. KYC submitted by me, also Online claim request cannot be processed as, Present employer has not made payment in my PF account.

Please give me Bank Details Approval as soon as possible for online claim.

Ph. No.- [protected], Please Call.
Email- sanjibpramanik_bwn@rediffmail.com......
Complaint comments  Read comments [1]Complaint category Employees

Sharekhan — epfo bank approval for online claim [Resolved]

 sanjib*1234 on Jul 16, 2018
With Regards, Dear sir, I am trying from 1 month for EPFO Bank details approval. Please give me EPFO KYC Bank details approval for online claim.Online claim request cannot be processed as Present employer has not made payment in my PF account.

Company:- TNMAS[protected] - RANDSTAD INDIA PRIVATE LIMITED
UAN:[protected]
Mobile:- [protected], Please call me....
Complaint comments  Read comments Complaint category Employees

Sharekhan — arrogant and rude branch manager [Resolved]

 vivek1304 on Jul 12, 2018
Hi Team,

Today (12th July 2018) I visited sharekhan office branch in Malleswaram, Bangalore the branch manager over there by name Harish Bhat (harishbhatmu@branch.sharekhan.com) is very arrogant and harsh, he tells me that I can't visit the branch for trading.

Although there is a terminal and a broker in the office.

I have an account in other broking agency but I have never been treated like this. If this is the case I need to close my current account in Sharekhan and move to a different broker.

Regards,

Vivek...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — ignorance from sharekhan representative regarding issue of non availability of credit in demat [Resolved]

 rajwansh99 on Jul 5, 2018
I, ankit raj, pan no.-ciopr2158a, was facing problem of non-availability of credit offered from sharekhan. For which i have continuously calling mr. Partha basu, a representative at kolkata office but he always says that he will tell afterwards and disconnected my call and from then not picking my call. This is going on for past 2-3 days. This irresponsible behavior of sharekhan is miserable and i strongly want a person to resolve my issue...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — sold stock without my contact [Resolved]

 Phaugattt on Jun 12, 2018
They have been sold my stock rcom with out my knowledge,
Resulting i got loss of rs. Aprox. 50, 000/-
Now they said that it is due to our system we can not help you.
You are requesting to help for my refund.
At the time of account opening they should explain every term & conditions in details to the customers.
All term & conditions are made by company for to save the own skin.

Thanks & regards...
Complaint comments  Read comments Complaint category Stock Market

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