Sharekhan Customer Care
Sharekhan Limited
Customer satisfaction rating: 33%
Submit a Complaint
258
COMPLAINTS

Sharekhan Customer Care

Sharekhan Limited

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Address
Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East)
Mumbai
Mumbai City District
Maharashtra
India - 400042
Landmarks:Opp. Kanjurmarg Station
Off. JVLR

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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87
down
36

Phone:
Phone:
+91 22 3970 7500  (Customer Service)
up
91
down
35
+91 22 6115 1111  (Customer Service)
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27
down
17
+91 22 3970 8090  (Commodity)
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14
down
9

Additional info
Customer satisfaction rating
33%
Complaints
258
Pending
0
Resolved
85
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
Sun09:00 am - 07:00 pm

Sharekhan related photos (15)

Sharekhan Complaints & Reviews

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Sharekhan — arrogant and rude branch manager

 vivek1304 on Jul 12, 2018
Hi Team,

Today (12th July 2018) I visited sharekhan office branch in Malleswaram, Bangalore the branch manager over there by name Harish Bhat (harishbhatmu@branch.sharekhan.com) is very arrogant and harsh, he tells me that I can't visit the branch for trading.

Although there is a terminal and a broker in the office.

I have an account in other broking agency but I have never been treated like this. If this is the case I need to close my current account in Sharekhan and move to a different broker.

Regards,

Vivek...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — ignorance from sharekhan representative regarding issue of non availability of credit in demat

 rajwansh99 on Jul 5, 2018
I, ankit raj, pan no.-ciopr2158a, was facing problem of non-availability of credit offered from sharekhan. For which i have continuously calling mr. Partha basu, a representative at kolkata office but he always says that he will tell afterwards and disconnected my call and from then not picking my call. This is going on for past 2-3 days. This irresponsible behavior of sharekhan is miserable and i strongly want a person to resolve my issue...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — sold stock without my contact [Resolved]

 Phaugattt on Jun 12, 2018
They have been sold my stock rcom with out my knowledge,
Resulting i got loss of rs. Aprox. 50, 000/-
Now they said that it is due to our system we can not help you.
You are requesting to help for my refund.
At the time of account opening they should explain every term & conditions in details to the customers.
All term & conditions are made by company for to save the own skin.

Thanks & regards...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — I do not have an account with sharekhan but they sending me bills [Resolved]

 N Sangani on Jun 12, 2018
I do not have any account with sharekhan at all but they continue sending me amc bills. Showing dp id in 300513/dpid[protected]
Have advised them that am a senior citizen of age 80 years and my husband who expired years ago had cosed all accounts of stock trading including sharekhan ten or more yerars ago. Had called their customer service office and advsied them time and agian but they refuse to stop sending me thiese invoices which are not legal andas have no active account with them.

Please stop this immediately and reverse any and all charges as am not liable for same.
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — regarding interest debit charges [Resolved]

 sunilchandna31 on Jun 1, 2018
Hello concern,

Please to inform you that i am holding a equity account with you and my id is 1398441.

This is very unfortunate to inform you that for the last couple of months i am regularly asking about the monthly interest debit detail from my account my do not get any single reply from your side.

Initially i was asking from ankit about the interest debit detail but every time he was on leave and i did not get the details after that i asked from manish about march and april’2018 month interest details but again i don’t get any calculations and...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — trading [Resolved]

 Himanshu messi on May 29, 2018
Hello,
I m himanshu, have a dmat account in sharekhan. I am trading in intraday.. Today i have short 200 shares of just dial on 579. After some tim it would reach 620 for few minutes, later on it was going down but as the price goes down approx. At 600. I planned to buy the 200 share of just dial with a loss of rs4200. But as i tried to buy the 200 shares, its already bought by sharekhan’s staff on the price of 623 of 200 shares. Its too weird, stupidity, trade did by sharekhan team without my permission..
This is such a non sense work. I will closed mine and my all friends dmat...
Complaint comments  Read comments [3]Complaint category Stock Market

Sharekhan — rude, illiterate agent [Resolved]

 Vicky daswani on May 27, 2018
Hi,

I'm vicky daswani. The worst service you are providing. I will not prefer your company at all. My concern is one of friend started training through sharekhan so, i decided to download the app and i received a call from one of your employee.

Earlier he was so nice. Sir we are offering you demat account free, daily trading ia free. Everything is free i asked him is their any charge he said no sir. One day i decided to provide him my documents but before that i checked their is a brokerage charge for trading so your employee done wrong commitment. When i informed...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — requested for refund for not attending the training. [Resolved]

 ravi.naidu22 on May 24, 2018
Dear Sir/Madam
Kindly refer the below trail mail,
I have at least requested 5 to 6 time from the month of Mar-18 till the date nothing is happened, So please refer the below mail and do the needful asap.
With Brgds
Ravi Naidu
From: "Vijay Karandikar"
To:
Date: 04/26/2018 04:04 PM
Subject: FW: Refund (Ravikumar Naidu)

Dear Mr. Naidu,
As per the current status, I haven`t received the approval of your refund request yet, I have processed the same again and I will upfrontly revert you in case I get any positive reply....
Complaint comments  Read comments Complaint category Other

Sharekhan — about sharekhan staff [Resolved]

 Akash Luthra on May 23, 2018
Respected sir or mam i want complaint about mr tilak tyagi your delhi employ he is asking me about my documents ill send him all but he is ask about my wife dp means whats app pic and he ask my personal relatonship why he asked ill complaint about share khan because no 1 asked about my personal life i dnt give permision to any 1 pls ask him dnt call me again his no is -[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Sharekhan — trading in account without permission [Resolved]

 Vinita J Manganani on May 20, 2018
Dear sir/madam,

I have my demat account in sharekhan and before few days trading happen in my account without my permission. Broker has buy 2000 shares of pc jeweller in my account ane sold it and by doing this he has booked a loss of rupees 1, 02, 000. After discussion with him he is not able to reaolve this ane giving unuseful suggestions. Kindy resolve this complaint on urgent basis. Because it is not a small amount which a person can bear without his/her mistake....
Complaint comments  Read comments [5]Complaint category Stock Market

Sharekhan — complaint regarding unauthorised deduction of money from bank account [Resolved]

 shalinis95 on May 17, 2018
Hi,

I'm a customer of sharekhan with Customer ID- 222433, Name - Shalini S

This is regarding an unauthorised deduction of money (i.e 413Rs) from my bank account from sharekhan.

Please Find all attachments that helps to explain the situation. I need an immediate explanation and refund of this unauthorised amount immediately.

Regards,
Shalini S...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — sharekhan lost my important documents

 Lolita D'Souza on May 10, 2018
In december 2017, i had resubmitted my documents with sharekhan mangalore branch for change of bank account and address proof also submitted the kyc. This includes bank cheque and passport copies. Its been 5 months and the updating is not done. When contacted the branch they told me that i have to resubmit all documents again since they are not able to track it. They have lost my important documents. I am losing on my dividends for their mistake. Kindly help me....
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — complaint regarding delay in updating bank details [Resolved]

 Ksh Kum Saxena on May 6, 2018
Dear sharekhan team,

I want to formally lodge a complain against my sharekhan branch as they are not updating my new bank details for more than a month now.

My sharekhan branch was from hyderabad earlier and as i am from bareilly-up, i visited a local branch there and requested my back account details to be changed. They told me that i have to first move my branch from hyderabad to them before they can change my bank account. They changed my branch last month and there is no update on changing the account details.

I have no updates from them and i don't...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — loss 11k in stock market [Resolved]

 ankitgupta419 on May 4, 2018
On 27th april, i received a call from sharekhan member nawab to invest in bank nifty options. I asked him that i didn't know how to invest in 'options' he said he will help me in investing.. Then i asked how much will be maximized risk then he said maximized risk will be 7 k then still i asked him to make stop loss of 4k but then after investing my 11k would deduct from my account..

Please help these sharekhan members are making fool to people. They want only their commissions by making fool to people...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — amount withdrawn from my demat account without my notice [Resolved]

 Krishnaiah Ondrathi on Apr 28, 2018
Dear sir,

I have trading account with share khan since 2014

An amount rs. 15825 /- withdrawn from my demat account without my notice on 27/04/2018.

I mean to say that amount was stolen from my demat account.
I request the concerned to refund my amount and take the action against the persons responsible.

In ledger, the entry is showing as below

7/04/2018 bp[protected] for bank transfer neft/rtgs withdrawal.
Bank : icici bank by instruction number 6325814 dated[protected],
Clearance date :...
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — manipulation n misapproprition at sharekhan. [Resolved]

 Susheel will on Apr 28, 2018
This is one of the worst financial services i have ever encountered, they manipulated my account, changed my mobile no, siphoned of money from my account all this without my knowledge or instructions and replaced it quietelly, when i started making inquiries, as to, how they could do this manipulation?, till date i am unable to access my account, all this despite speaking to their branch managr mr apte in goa personally and to their head office in mumbai, there has been no replys to the emails, phone call, etc. Pls advice how to take them to task for this harressment and fraudulent practice, i am...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — unable to update bank account [Resolved]

 ajitmathew on Apr 21, 2018
A request to update my bank account details and address was made on 29th march 2018. After 2 weeks i was informed that my signature is wrong hence cannot be done and was asked to get my kyc checked for sample signature. It was informed that the sample signature would be sent out within 24 hours, not its more that 4 days and i still have not received it. Please help expedite this so that my account details can be updated....
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — not returning the remaining amount [Resolved]

 Sapna pasi on Apr 21, 2018
I was given a date which was 15 april 2018. Then when the day arrived i texted ur executive bt as always he didn't replied. Now i hav 3 accounts in sharekhan in name of my mother, brother nd myself. If i wont get my money back i'll hav to complain to sebi. And i'll make sure that in future sharekhan wont get to open any # account from my family or from others whom i know....
Complaint comments  Read comments [1]Complaint category Stock Market

Sharekhan — commodity account opening [Resolved]

 Franky Sehgal on Apr 17, 2018
Dear,
Sir/madam

I have applied for commodity and demat account on date of 26.02.2018
My demat account has opened within 3 day's but commodity account still
Not opened i have discussed with executive & their who have came for open my account he have told my account will not open and he didn't told any reason, i think he is a fraud because he is talking like that so please solve my issue and open my account as soon as possible.

Executive name : ankit uprati
Share khan (Sales executive)
3-e/6 jhandewalan extension.
Ground floor...
Complaint comments  Read comments Complaint category Stock Market

Sharekhan — wrongfully open loan account [Resolved]

 Pritesl on Apr 16, 2018
My name pritesh mistry. I have d mat account in sharekhan securities pvt ltd. My client id is 1334986. This account does not operated from last 1 year. Also there is no any loan take by me from sharekhan. Nut in my cibil report sharekhan reported that i take loan againts securities. Its very bad. I have no any active loan from there. So please help me remove such information from cibil report which reported by sharekhan in cibil.
Thanks
Pritesh mistry
[protected]...
Complaint comments  Read comments Complaint category Stock Market

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