[Resolved]  shiftthoughts — Fraud by ICICI bank and shiftthought consultants

Address:Uttar Pradesh

A person called me up saying that he is from ICICI and offered a plan regarding discounts in travel and air tickets on my existing card. He had all the details regarding me like card number, my dob, mothers name etc (every detail in the credit card/Bank accout). Once again a person called me up for confirmation. But no information was given regarding the payment/Charges of the service by both the guys.

After the confirmation cal, I got an sms from ICICI bank that a transaction of rs.5999/- Is done using my card for the code 'ivrshiftthought'.

I am unaware of agreeing for any such transactions. This is a complete fraudulent transaction done by this company and ICICI bank without informing me properly about all the items/Nuances involved.

Please take some action asap. Feel free to call me up.

Company information
shiftthoughts consulting pvt. Ltd.
A-82, naraina industrial area, phase-1
delhi - 110028
ph no — [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Mr. John,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3730526 ' in the subject line.

Regards,
ICICI Bank Customer Service Team
Dear All,

We apologise for the inconvenience caused!

Request you to kindly call our inbound helpline number[protected] and your queries will be addressed with utmost care.

We will be happy to serve you even in future to make your experience pleasurable with us.

Thanks
Shiftthoughts team

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    Uttar Pradesh
    India
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