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ICICI Bank Complaints & Reviews

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Updated: May 4, 2025
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ICICI Bank reviews & complaints(23697)

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I
iifl_customer
from Panipat, Haryana
May 4, 2025
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Charge for fraudulent transaction

I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my...
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K
Kundrapu Sony
Apr 8, 2025
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Unauthorized deduction from my saving a/c - ICICI bank

There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.

I seek an immediate response for...
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D
Debanga Barkakati
Mar 28, 2025
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arbitrary mab charges without notice

Address: ICICI Guwahati-Beltola Branch

On March 28, 2025, ₹1, 000 was credited to my ICICI Bank savings account. Within 30 minutes, ₹807.2 was deducted as MAB charges, without notice via SMS, email, or app. As an IIM student aware of RBI guidelines, I note ICICI’s violations: 1) RBI Master Circular, 2015-16, Section 3.1 mandates prior charge disclosure—none given; 2) RBI Charter of Customer Rights, 2014 ensures transparency and fairness—both breached; 3) Consumer Protection...
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B
bchandran
from ERNAKULAM, Kerala
Mar 18, 2025
Apr 21, 2025
This thread was updated on Apr 21, 2025
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Non receipt of dividend for the year 2023-24

Folio 1040934
Name B.Chandrasekharan
No.of shares 363...
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A
Ajay kumar vakita
from Hyderabad, Telangana
Mar 15, 2025
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Adtpslsipg__00000016003

Address: uppal, Hyderabad, Hyderabad, Telangana

There is a regular deduction from my account on above transaction name adtpslsipg__[protected]. even on 15th march 3542 amount deducted. Also its being deducting from years together. where is that total amount gone.....
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S
sudhumgl
from Bengaluru, Karnataka
Mar 5, 2025
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Money Debited from Bank Account

Address: bangalore

Below amount debited from my account on mentioned dates.
I want to reason for money debit
5th Mar 708
4th mar 590
4th Mar 590
1st Feb 587.99
1st Feb 590
1st Feb 554.20
1st Feb 24
1st Feb 59
6th Jan 35.80
11th Dec 35
30th Nov 589.99
29th Nov 59
29th Nov 590
30th Oct 59
30th Oct 75.42
30th Oct 590
30th Oct 376.99br...
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P
Prabhakar Selvam
Mar 5, 2025
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Need beneficiary Bank account details to make payment

I want to add beneficiary Bank account details to international money transfer for make payment in Locanto to publish an Add. I need below details for locanto Germany

Receiver's full name
Nick Name
Swift code
Bank name
Bank address
Bank Country
IBAN number...
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M
Mansi@Kittu
from Noida, Uttar Pradesh
Feb 25, 2025
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ECS charges deducted from ICICI account without any intimation

Address: BANK LTD., 1482,,NAI SARAK,,110006
Website: icicibank.com

I have recently noticed that there has been some deduction from my account in the name of ECS, I don't know why this deduction is happening and what are the reasons behind it these charges have been Rs. 4, 664 and I never get any notification or any intimation prior to these deductions.

It seems that ICICI Bank has been deducting these charges from my account without my knowledge from the beginning. I wasn't aware of this earlier,...
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S
salilagrawal05
Feb 18, 2025
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icici scam by indo shop

I received a call from INDO SHOP, where they claimed to be from the service department and informed me that ICICI cardholders were eligible for an offer, including a discount card and a gift. Despite my clear refusal, the representative insisted that the offer was non-optional. She threatened that even if I didn’t agree, I would still be charged on my ICICI card, and I would have no choice but to pay the full amount. She assured me that...
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G
from Delhi, Delhi
Feb 12, 2025
Apr 23, 2025
This thread was updated on Apr 23, 2025
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Shows high credit amount.

Address: ICICI BANK CREDIT CARD DEPARTMENT

Dear sir,

I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

Regards
Girish n sawant
Contact number [protected]...
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M
from Mangalore, Karnataka
Feb 5, 2025
Feb 5, 2025
This thread was updated on Feb 5, 2025
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Unauthorized deduction in the bank account

Address: Bengaluru

There is almost 10 times 590 Rs deduction in my account today. This has happened lot of time before i need the clarification on this. Provide the refund....
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M
mkm_cbe
from Coimbatore, Tamil Nadu
Jan 31, 2025
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Error in fastag usage

I got a wrong deduction of Rs30/- though I have not used the toll on the specified day.

email message from the bank as follows:

our ICICI Bank FASTag linked to Vehicle No. KA04MN3958 has been debited with 30.00 on[protected] at 12:33:13 for Toll Charges at [protected]@Km14+825 toll plaza....
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I have swiped an ICICI credit card for travel purposes, however recently I came to know that there is a. MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why don't the banks intimate the customers while opening the account, especially with international transactions????br...
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P
Parvezmd48
from Hyderabad, Andhra Pradesh
Jan 3, 2025
Jan 3, 2025
This thread was updated on Jan 3, 2025
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Unknown auto debit from account

Address: 1-10-27/34/a/1/y, prakash Nagar, begumpet, hyderabad 500016

Hi Team
There has been an unknown autodebit in my account worth ₹5, 110.
The entry is named ‘ATD/Auto Debit CC0xx5798’
I do not have any credit card with a number ending with that.
It is very surprising to see banks like ICICI making such blunders.
Need this resolved asapppp??????? This is very frustrating, i have never opted for any such auto debit facility. please resolve this asap.
br...
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S
Shubham0809sk
Dec 31, 2024
Dec 31, 2024
This thread was updated on Dec 31, 2024
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deduction of amount against renewal of policy

Deduction of Amount 1399 for PPL/WPP_SR[protected] Renewal of Policy is being deducted from my Saving Account.
Earlier also raised this Complaint Vocally in ICICI Bank and they said it won't be deducted from next year but still it has been deducted.
It is been deducted since last 4 years.
So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the...
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S
sahil jain
from Alwar, Rajasthan
Dec 29, 2024
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Posdec charges in Bank Account

POSDEC Charges on 29-Dec-2024. These charges are unwarranted and i have never been involved or been suspicion to a fraudulent activity in 10 years of relationship with ICICI Bank, these charges are deducted without any warnings whatsoever. This is extremely painful. Kindly reverse the charges.
emailID: [protected]@gmail.com...
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V
VIMAL SETH
from Karnal, Haryana
Dec 28, 2024
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unauthorized dp charge deduction

ICICI Team,

I am writing for reversing the dp charges which you have charged.
How can u deduct dp charges? How can you open demat account without informing the customer?

I had no idea of demat account and how to use them, how you guys open and active the the account and deducted the charges form saving account without any intention of account holder? And now you are charging 757.17rs. on 25.12.2024 Even...
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M
mahmud kotebagil
from Hubli, Karnataka
Dec 19, 2024
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bank is not giving the gold back even the amount was paid 10 days back

Address: ICICI Bank, Syno 103/3, CCH7+C9M, Near, Road, Nellikeri, Kumta, Karnataka 581343

Hi there

I am writing to bring to your immediate attention a critical issue regarding my gold loan account number :[protected]. My loan became overdue, and an amount of approximately ₹2 lakh was deducted from my savings account. Following this, my account was closed. Although I was out of the country and lost track of the loan, I have consistently paid the late fees, penalties, and other charges. Despite this, the bank has...
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J
Jmt0110
Dec 10, 2024
Dec 10, 2024
This thread was updated on Dec 10, 2024
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Incompetence of customer care

I had received a fraud transaction on OCT 1st 2024 and have disputed with the bank and received an email today after 60 days that amount has been reversed but when I called the bank to confirm they are saying it is rejected without a clear explanation why. I was not informed that the Service request (SR[protected]) has been closed and am still not clear on the status. I called customer care and they said they will transfer the call to customer...
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Address: Ghatkopar East, Pant nagar branch

COMPLAINT AGAINST MR.NITIN BETKAR AND VISHAL PAWALE

Dear Authority,
It gives me extreme disappointing to highlight the behaviour of Mr.Vishal Pawale, who is a disgusting employee, who never answered my calls and when answered, was extremely rude and arrogant.
With no service and cooperation, Vishal Pawale was unprofessional and ill-mannered.
Please find the attached screenshot of the call history the number...
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