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ICICI Bank Complaints & Reviews

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3.3
Updated: Jun 2, 2026
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14308
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9475
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ICICI Bank reviews & complaints(23783)

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K
Kalu dangi
Jun 2, 2026
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Debit card not dispatch

Address: INDORE

MY ATM CARD NOT DISPATCHED. do not any call for my mob no.
my order ekrat no. DAHP[protected]
pls dispatched my order as soon as possible....
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B
bck2ftr
May 17, 2026
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Excess brokerage charged

Excess brokerage is charged by ICICI DIRECT. Brokerage charges beyond the agreed rates were deducted from my account for multiple trades.
I had raised complaint on SM ODR portal. There ICICI DIRECT representative agreed to return the excess brokerage charges. Based on this confirmation SM ODR mediator closed the complaint. However I did not get the money back from ICICI DIRECT....
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K
[email protected]
Apr 24, 2026
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Discrepancies in Interest Calculations, Auto-Debit Charges, and Credit Limit Reduction

Address: ICICI Bank, keeranatham, coimbatore branch

I am writing to express my serious concern on ICICIBANK regarding recent activity on my credit card which I am using from 7 years. After reaching there customer service they were rude and commenting back you go and complaint wherever you want after explaining the detailed explanation and requested immediate rectification of the following two issues:

Query 1: Incorrect Interest Calculation and Unauthorized Auto-Debit Feesbr...
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G
Ganesh_Savre
from Pune, Maharashtra
Apr 21, 2026
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My deposited money got stuck in ATM as it restarted

Address: ICICI Bank, Bhosari, Pune

I was depostiting amount 46.5k which got stuck as ATM machine restarted. Money didn't get credited my ICICI account[protected].
This happened on 20th April, 2026 during 12:15 to 12:20 pm, at newly opened ICICI branch in Bhosari, Pune 411039.

I enquired with ICICI branch, they said it would be credited within one day, however they didn't allow me file written complaint.

Kindly look into it and credit...
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M
Materials Not received
Apr 11, 2026
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Materials not received

Address: 209, 5 no Khalisha Kota Pally, Birati, Kolkata-700051
Website: 9331262877

Kindly note tacking id REWP[protected], still not delivered you agent ([protected]). Last night you agent calls to me at 9.20 PM & demand OTP no, otherwise your materials are not delivery tomorrow.

Today call your Agent ([protected]), He refused to materials delivered.

Please delivery tomorrow....
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Y
YoginiP
from Pune, Maharashtra
Apr 10, 2026
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Parcel not received

Hello team, My Parcel is residing with EKart since 27th March.STatus says Received at MotherHub_PUNE. Tracking Id is MYEP[protected]

May i know what is the issue and by when it will be reached...
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A
Arunsukan
Apr 9, 2026
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Unfair Debit of 824.82 Towards Debit Card Annual Charges for Unused Card

Address: ICICI Bank Ltd. ICICI Bank Tower, Bandra Kurla Complex (BKC), Mumbai – 400051, India

I am facing an issue with ICICI Bank regarding debit card annual charges debited from my savings account despite the card not being used for several years.

An amount of Rs. 699 + GST (total Rs. 824.82) was debited towards annual charges. I had requested cancellation of the debit card and refund of charges for the period of non-usage. However, the bank declined my request citing internal policy, without considering fairness...
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S
Sikandra Sah
Mar 27, 2026
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Amount transfer by mistake to 113301504268

Dear Sir/Madam,
I hold a savings account (Account No.[protected] with your branch under the name Sikindra Kumar Sah. On 17th March, I raised a request (Ref. No.[protected] regarding an incorrect transfer made to another ICICI Bank account (Account No.[protected]. For the past 10 days, I have been continuously following up at the branch and through customer care, but unfortunately, I have not received any assistance in reversing...
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D
[email protected]
Mar 18, 2026
Mar 18, 2026
This thread was updated on Mar 18, 2026
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Lapses by bank resulting in 1.5lacs withdrawn from joint account

Address: Branch at Juhu Scheme Mumbai 400049

Bank faked KYC of first A/c holder and alloed him to withdraw over Rs 1.48, 800, over several transaction. IT has admitted it lapses in KYC procedures, but refused to take the blame deficiencies in its system . enen the ombudsman closed the complaint quote" In connection with the complaint lodged, it is observed from the submissions and documents furnished by the bank that the complainant (joint account holder) alleges that his brother, the...
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K
Krithikavyas
Mar 6, 2026
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Freezing of My Bank Account

Address: ICICI POWAI

My bank account has been frozen for the past 10 days, and I am unable to use it for any transactions. I visited the nearest ICICI branch and submitted a letter regarding the issue. The branch provided me with a contact number and asked me to speak with Mr. Apoorv Malviya from the Powai branch.

However, it has been a week, and my calls have not been answered. Due to this, I am still unable to access or use my bank account, which...
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R
radheshamar
from New Delhi, Delhi
Feb 26, 2026
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Request to Remove Wrong Loan account of ICICI Bank Personal Loan (A/c.- LIDEL0007358620) from my CIBIL and update my CIBIL report.

Address: 45/100 Quatres, Jawahar Lal Nehru Marg, Delhi Gate, Near DR Ambedkar Terminal, Delhi - 110002
Website: ICICI BANK

To
The Honorable CPGRAMS
Morning Greetings

Subject: - Request to Remove Wrong Loan account of ICICI Bank Personal Loan (A/c.- LIDEL[protected]) from my CIBIL and update my CIBIL report.

Dear Sir/Madam,
I am Radhesh S/o. Amar Kumar, residing at 45/100 Quatres, Jawahar Lal Nehru Marg, Delhi Gate, Near DR Ambedkar Terminal, Delhi - 110002.

My DOB is 08/08/1972
My PAN Card...
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W
wasim3327
Feb 23, 2026
Mar 30, 2026
This thread was updated on Mar 30, 2026
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Complaint about CashDep Chgs

I am icici account holder, April'21 month my account got deducted as "CashDep Chgs 01-31JAN26+GST" charges.

OTHERS

CashDep Chgs 01-31JAN26+GST Amount - ₹118.00

I didn't receive any message or alert from you. I came to know about this when I checked my account statement. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction....
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D
devraj2908
Feb 2, 2026
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Multiple unauthorized transaction in the name of SIP ADTPSLSIPG__00000016003

Total Rs 31131 deducted from my account in name of ADTPSLSIPG__[protected].
Previous month also they have deducted same amount which i have ignored. So far i dont recall any SIP or mutual funs stared by my own.
I have visited to ICICI bank (vydehi branch, ITPL, Bangalore) one representative told he cant help as this is SIP and check with customer care.

Serial Number Transaction Date Transaction Remark CR/DR Amount...
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R
RiyaK2511
from Bengaluru, Karnataka
Jan 15, 2026
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ICICI Bank still Ignoring Court Order for 2+ Years - Rs 6.55 Lakhs

Address: MG Road Bangalore

ICICI BANK'S DELIBERATE HARASSMENT AND NON-COMPLIANCE

UPDATE: ICICI Bank is now GHOSTING me after asking for my contact details!

TIMELINE:
- Oct 12, 2023: Court order issued (Cr.No.781/2023)
- Dec 17, 2025:Email sent for complaint which goes unacknowledged
- Dec 30, 2025: Bank registers complaint (SR[protected]), promises update by Jan 3
- Jan 3, 2026: NO UPDATE
- Jan 5, 2026:...
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R
RiyaK2511
from Bengaluru, Karnataka
Jan 10, 2026
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ICICI Bank Ignoring Court Order for 2+ Years - Rs 6.55 Lakhs

ICICI BANK IGNORING COURT ORDER FOR 26+ MONTHS

I am a cyber fraud victim who lost Rs 17.8 lakhs in June 2023. After filing FIR No. 0781/2023 at Whitefield CEN Crime PS Bangalore, I obtained a court order on 12th October 2023 from 45th ACMM Court, Bangalore (Cr.No.781/2023).

COURT ORDER CLEARLY DIRECTS:
ICICI Bank to defreeze and transfer Rs 6, 55, 298 from four fraudulent accounts to my HDFC Bank Account...
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A
Amarjeet-
Jan 6, 2026
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Request for Redemption Process & Contact Details ICICI Bajaj Scooter Bond (Maturity 27-12-2025)

Address: ICICI Bank Limited, Mumbai, Maharashtra, India

I am writing to seek formal guidance regarding the redemption process of an old ICICI Bajaj Scooter Bond held by my family, which is nearing its maturity date.

Bond details are as follows:

Bond Name: ICICI Bajaj Scooter Bonds

Certificate Number: 35204

Bond Holder Number: 0035-203

Number of Bonds: 1

Distinctive Number: 35201 – 35201

Issue...
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P
Piyu8874
from Deoria, Uttar Pradesh
Jan 4, 2026
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I'm complaining about my account which is totally freezed

My account number is[protected] and ifsc code is ICIC0003206. My account is lien marked for three time of 751 rs, 500 rs and 914 rs. On 02.01.2026 tha bank has totally freezed my account which is illegal. The bank can only freeze the disputed amount and marked lien on the disputed amount, not the entire amount. If the bank will not lift the freeze from entire account. I visited the nearest beach they are not cooperating with me. I request...
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P
Perry F
Jan 2, 2026
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No Payment

It is crucial to have a thorough grasp of the terms and conditions of any agreement in order to prevent loss. This was me until I took action after W w w. Solve̲nRe̲Me̲dY. TecH on Whatsapp: (+1)̲ ̲(̲3̲2̲0̲)̲ ̲(̲4̲5̲9̲)̲ ̲3̲3̲9̲4̲
Came through for me, and I received all my money back...
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R
rakesh agrawal96
Jan 1, 2026
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Penalty charges in card

सविनय निवेदन है कि मेरे Credit Card संख्या ********3009 पर ₹2522 की पेनल्टी चार्ज लगाई गई है, जो कि मेरे अनुसार...
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A
Atharva W
Dec 31, 2025
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Predatory loans and Loan agents

Address: Pune

I am formally lodging a complaint regarding the deceptive practices used to sell me an ICICI Bank education loan. At the time of application, I made it explicitly clear that my primary objective was to pay off the loan early for tax purposes, and I requested a repayment structure that would allow me to reduce the principal immediately.

However, I was misled into signing up for a loan with a mandatory moratorium under the false...
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