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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Feb 2, 2026

Complaints 23771

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14308

Unresolved

9463

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints(23771)

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Total Rs 31131 deducted from my account in name of ADTPSLSIPG__[protected].
Previous month also they have deducted same amount which i have ignored. So far i dont recall any SIP or mutual funs stared by my own.
I have visited to ICICI bank (vydehi branch, ITPL, Bangalore) one representative told he cant help as this is SIP and check with customer care.

Serial Number Transaction Date Transaction Remark CR/DR Amount...

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Address: MG Road Bangalore

ICICI BANK'S DELIBERATE HARASSMENT AND NON-COMPLIANCE

UPDATE: ICICI Bank is now GHOSTING me after asking for my contact details!

TIMELINE:
- Oct 12, 2023: Court order issued (Cr.No.781/2023)
- Dec 17, 2025:Email sent for complaint which goes unacknowledged
- Dec 30, 2025: Bank registers complaint (SR[protected]), promises update by Jan 3
- Jan 3, 2026: NO UPDATE
- Jan 5, 2026:...

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ICICI BANK IGNORING COURT ORDER FOR 26+ MONTHS

I am a cyber fraud victim who lost Rs 17.8 lakhs in June 2023. After filing FIR No. 0781/2023 at Whitefield CEN Crime PS Bangalore, I obtained a court order on 12th October 2023 from 45th ACMM Court, Bangalore (Cr.No.781/2023).

COURT ORDER CLEARLY DIRECTS:
ICICI Bank to defreeze and transfer Rs 6, 55, 298 from four fraudulent accounts to my HDFC Bank Account...

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Address: ICICI Bank Limited, Mumbai, Maharashtra, India

I am writing to seek formal guidance regarding the redemption process of an old ICICI Bajaj Scooter Bond held by my family, which is nearing its maturity date.

Bond details are as follows:

Bond Name: ICICI Bajaj Scooter Bonds

Certificate Number: 35204

Bond Holder Number: 0035-203

Number of Bonds: 1

Distinctive Number: 35201 – 35201

Issue...

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My account number is[protected] and ifsc code is ICIC0003206. My account is lien marked for three time of 751 rs, 500 rs and 914 rs. On 02.01.2026 tha bank has totally freezed my account which is illegal. The bank can only freeze the disputed amount and marked lien on the disputed amount, not the entire amount. If the bank will not lift the freeze from entire account. I visited the nearest beach they are not cooperating with me. I request...

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It is crucial to have a thorough grasp of the terms and conditions of any agreement in order to prevent loss. This was me until I took action after W w w. Solve̲nRe̲Me̲dY. TecH on Whatsapp: (+1)̲ ̲(̲3̲2̲0̲)̲ ̲(̲4̲5̲9̲)̲ ̲3̲3̲9̲4̲
Came through for me, and I received all my money back...

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सविनय निवेदन है कि मेरे Credit Card संख्या ********3009 पर ₹2522 की पेनल्टी चार्ज लगाई गई है, जो कि मेरे अनुसार अनुचित / गलत रूप से लगाई गई है।
मैं हमेशा अपने कार्ड का समय पर और सही तरीके से...

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Address: Pune

I am formally lodging a complaint regarding the deceptive practices used to sell me an ICICI Bank education loan. At the time of application, I made it explicitly clear that my primary objective was to pay off the loan early for tax purposes, and I requested a repayment structure that would allow me to reduce the principal immediately.

However, I was misled into signing up for a loan with a mandatory moratorium under the false...

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Address: ICICI BANK, ICICI TOWERS, BANDRA KURLA COMPLEX, MUMBAI 400051

My mother in law has ICICI Bajaj Scooter bonds- Money Multiplier Bond- Private Placement - Series RDBDDB99 Issue dATE[protected] AND REDEMPTION DATE[protected] and want to encash those bonds. She doesnot have Demat account and bonds are in physical form. Please let us know how to go about.
Scanned copy of ICICI Bajaj Scooter bonds- Money Multiplier Bond- Private Placement - Series RDBDDB99 Issue date[protected] AND REDEMPTION DATE...

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Address: pune

Being harassed for travel claim though being a senior citizen. My flight was delayed by 5 hours, yet claim not being cleared...

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Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051.

Website: www.icici.bank.in

On the Oct 27th, I made a due payment of ₹1, 74, 989.98 towards credit card ending 9005 using the ICICI iMobile application. I selected the ‘Due Payment’ option and completed the transaction through HDFC NetBanking. The payment was successfully debited from HDFC Bank for ₹1, 74, 989.98.

I have the HDFC statement, which clearly shows that on 27th October at around 8:30 PM, an amount was transferred from my HDFC account...

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I have applied for credit card limit improvement of icici bank. then on 7th sept someone is called me and told that we can increase your limit, through call only some how he did unauthorised transactions from my credit card of 96500 rupees. i have raised a complaint againt this dispute to bank and cybercrime as well with all necessary documents on 12th of sept 2025. and recently i got acknowledgement from bank and they have conclude this...

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Address: chennai

I have a 3-in 1 savings account, which includes a demat cum trading account. When I approached them to close the demat account, I was told that one of my shares (Mavens Biotech, BSE Code: MAVBIO) was delisted and I have to either trade it via Calcutta Stock Exchange (or) provide another demat account to transfer the share to it. I did the latter, however I got no communication from them. Calcutta Stock Exchange seems to highly in-operational...

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Address: Perambur,Chennai-600082

I am writing to formally raise a concern regarding an unpleasant experience I had at your ICICI Bank branch located in Chennai – 600082, on 07th August 2025.

I visited the branch following a customer care call-related issue, seeking assistance and clarification. However, instead of receiving help, I was met with unprofessional and unacceptable behavior from the branch staff.

Specifically:

I explained...

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ICICI Bank has been repeatedly charging me under “POSDEC” (Point of Sale Decline) fees since 2021. These charges appear automatically and excessively, sometimes 20–30 times in a single day, whenever there is any balance in my account.

I do not receive any SMS notifications or merchant details for these deductions. The charges keep repeating even when I haven’t made any transactions. Every time I add funds, the deductions...

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I hold ICICI tax saving bond-032005-TSB- TWO with details as below :

Bondholder no.[protected],
Certificate no. 50782.
No of bonds- TWO
Distinctive Nos[protected]
Name of Bond holder : Mahesh Kumar

I have not received my redemption amount.

Please advise procedure for redemption, at my email id :

[protected]@gmail.com and at my address :
Mahesh...

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Address: https://www.icicibank.com/personal-banking/cards/credit-card/login

Respected Sir/ Madam,
This has reference to one transaction for HP Gas booking dtd 2nd Sept 2025 which apparently failed as per screenshot attached from HPCL
Transaction Amount is Rs. 862.5. Screenshot of ICICI Bank Credit card for successful transaction is attached herewith for your reference.

We have been chasing with ICICI bank credit card customer care for the last one month to reverse the transaction, however,...

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Dear Sir,
Greetings to you.
My name is Dipak Chatterjee
Below are my investment details in ICICI TAX SAVINGS SECURED BONDS:

1)TAX SAVING BOND-022001-TSB-ONE
Bond amount: 5000
Deemed Data of Allotment: 22.03.2001
Redemption Data: 22.03.2004
Bondholder No: 0008-061
Name of Bondholders: DIPAK CHATTERJEE, RUPA CHATTERJEE
Certificate No: 5223
No. of Bonds: 1br...

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Dear Sir,

I trust this email finds you well. I am writing to bring to your attention a recent occurrence concerning late fees of Rs. 600 on my Amazon Pay ICICI card. Due date was 30th September 2025 and I paid on 4th October 2025 due to my health issue.

I understand the importance of timely payments and take full responsibility for the delay in this particular instance. However, I would like to highlight that...

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Address: Mumbai

Hi,

I have opened demat account on ICICI where they said its free of cost life time and deducted 500+ amount as renewal charges...

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