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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Oct 19, 2025

Complaints 23723

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14269

Unresolved

9454

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints(23723)

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I hold ICICI tax saving bond-032005-TSB- TWO with details as below :

Bondholder no.[protected],
Certificate no. 50782.
No of bonds- TWO
Distinctive Nos[protected]
Name of Bond holder : Mahesh Kumar

I have not received my redemption amount.

Please advise procedure for redemption, at my email id :

[protected]@gmail.com and at my address :
Mahesh...

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I am writing to bring to your attention an issue regarding ICICI Bank’s procedure for activating a dormant account that is causing considerable inconvenience and hardship.

The account in question is held jointly, with a senior citizen as the primary account holder. I am the secondary account holder, and my NRI status has been updated over the years. Despite multiple requests and branch visits by the primary holder; including...

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I am holding ICICI card and I missed my due for Sep 2025. Crossed 5 days from due date. I Informed Bank that I will pay soon. But inspite of my assurance, I got calls by asking me to pay immediately and everytime in a polite manner I replied I will pay before due date.

Even I am a working person and the calls kept on disturbing me every minute. I got 43 calls in one hour. ICICI officials giving mental torture as they threatening...

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Address: Hyderabad

I am unable to redeem this bond....

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Address: Basmath hingoli Maharashtra

Website: Deducted my money

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till july-2025) on 27-aug-2025. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and...

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Hi
I am Shakeel Ahmad account holder of ICICI bank, Amount of Rs.826 was debited by ICICI bank on 28/08/2025 without sms alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-25. The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these...

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Address: Dombivli

My concern regarding the recurring deductions from my ICICI Bank account, which I have noticed over the past few months. Unfortunately, I have not received any notifications or explanations regarding these charges. As a result, I have been forced to maintain only a minimal balance in my account, and I often find my balance reduced to zero.

Here are some recent deductions I have observed:

₹462 on August 13thbr...

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In the process of purchasing a resale flat, I have already made a payment of 14L and 19L to joint sellers using net banking. Then after few days, I tried to make a payment of INR 2L to society account, my transaction was declined citing security reasons.
I connected with customer care - First time, I got a response from IVR that there is NO LEIN on my account. Second time, I luckily got to talk to customer care executive (lucky because...

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Address: India

Website: www.icicibank.com

Deactivated Bank Account ID's...

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Below is the home loan I taken from Icici Bank, without any due I'm paying EMI's towards loan, last time.. RBI reduced in March 2025 for 0.25 ROI & in June 0.50 ROI,
But ICICI bank not applying these reduction on that month, 1st reduction they are telling starting from Aug 2025, for 2nd reduction they sent mail saying it will be from Sep 2025, this is really not acceptable, ROI should impact from mentioned month, I need...

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Address: 33/b, Raja Ram Mohan Roy Sarani

I am writing to bring to your attention that I have already cleared the minimum amount due on my credit card ending with 9001. The payment was completed in two parts as detailed below:
- INR 15, 000.00 paid on 04-July, Transaction Reference No: [protected]
- INR 3, 490.00 paid on 25-July, Transaction Reference No: [protected]
Despite settling the minimum dues, I have been receiving repeated recovery calls, which I believe...

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Hi Team,

I am Arvind Gadekar. Amount of Rs.826 was debited by ICICI bank on 30/07/2025 without sms alert or email alert. The transaction mark was DMC/IN (demat acc no.) DP CHGS TILL jun 2025. The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges...

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Hi Team,

I would like to bring this to your notice that I have been mis-guided and made me open a demat account.

I have been informed by the representative of ICICI branch RTC cross roads that I have been charged a fees for not maintaining minimum balance on savings account and suggested to open a demat and buy stocks which in turn helps me even if you don't maintain a minimum balance, no fees would be...

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Address: Wisemen House, BD-55, Rajdanga Main Road, Chakraborty Para

In the month of November 2003, I had been given/issued one Credit Card (No.[protected]) by ICICI Bank with a credit limit of Rs.25, 000/-.in the month of December 2004, the card was replaced with a new card No. [protected] with a credit limit of Rs.36, 300. Since then I had been paying my all dues within due dates against the transaction made through the card. A detailed statement is enclosed.
I did not get any statement...

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Address: ICICI Bank Kharvelanagar, Bhubaneswar

Loan Account Number: TBBBS[protected]
Bank Name: ICICI Bank, Bhubaneswar Branch
I had applied for a home loan from ICICI Bank. Shockingly, the loan amount was disbursed without collecting the mandatory construction agreement, which is required by RBI guidelines and housing loan regulations.
I raised multiple service requests:
• SR[protected]
• SR[protected]
• SR[protected]
But all...

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My father, Mr. Amit Kumar Das, had invested in two ICICI Vimal Vaatsalya bond money multiplier bond-private placement series R/BPN/99/1, the face value of which is Rs. 1000/- only. The issue date is 01.07.1999, and the redemption date is 01.01.2018, with a tenure of 18 years 6 months. The bondholder number is 0000001, and the certificate numbers are 7973 and 8876.

The name of the bondholder is Assam Sales Corporation - agent:...

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I am an icici bank customer. On 06-June-2025 ECSRTN charged 590 rupees. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com....

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I had been facing issues with the ICICI bank for past 15 days. It all started with a refund that I was ecpecting from AIR BNB on 14th mai. While they have shared all the transaction ID and everying that the refund has been successfully received by the bank and it should reflect in 7 days. AIRBNB has shared every required detail and transaction ID but it bank is not processing it. When I started following up with the bank, they said nothiing...

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Hi
I have ICICI Platinum credit card(ending with 1018) and rupay credit card(ending with 8002) for me which is life time membership free card. I got add-on Rupay (ending with 8101) and Platinum card (ending with 1117) for my husband. ICICI deducted annual membership fee for the Rupay add-on card. I called the customer service and asked them to cancel the add on rupay card as my husband was not using it for quite some time. I also...

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I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my...

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