On March 14, 2024, at 9:51 pm, Rs. 140 was deducted from my ICICI Fastag. But my car was at home (Iffco Colony, Kasturinagar). After deduction, I have complained twice, but they don't refunded me that deduction. It is deducted from the UTHMAN toll plaza, I think, which is located in Rajasthan. But I was at Iffco Colony Kasturinagar at that time. I have attached the sms proof and I have also complained the next day, as you can see in that attachment
ICICI Bank customer support has been notified about the posted complaint.
We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the account number from this post and not share it further on social media, as it is an important personal information.
Regards,
ICICI Bank Customer Service Team