ICICI Bank Customer Care
ICICI Bank Limited
| Website: | www.icicibank.com |
Address
ICICI Bank Towers, Bandra-Kurla Complex Mumbai Mumbai City District Maharashtra India - 400051 |
Customer Care Phone Numbers and Contacts
Phone:
Additional info
ICICI Phone Banking Center
ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032
Registered Office
ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007
Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
Complaints
20152
Pending
887
Resolved
12725
Good news! We have a good connection with the company and they're good at resolving user complaints.
ICICI Bank Complaints & Reviews
Sort by:
Dear team
i never open any demat account in your bank but unfortunately bank deducted rs 826/- from my account on 26/10/2021 this is not fair i am using my account since 2017 but if the bank cuts hidden charges in the name of demat account i closed my all accounts and credit cards from your bank kindly close my demat account and give me my money back anyways this is very ridiculous such a fraud type bank kindly solve my matter anyways i closed my all relations with bank
account no:[protected]
mobile no:[protected]
i never open any demat account in your bank but unfortunately bank deducted rs 826/- from my account on 26/10/2021 this is not fair i am using my account since 2017 but if the bank cuts hidden charges in the name of demat account i closed my all accounts and credit cards from your bank kindly close my demat account and give me my money back anyways this is very ridiculous such a fraud type bank kindly solve my matter anyways i closed my all relations with bank
account no:[protected]
mobile no:[protected]
Read full review
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Write a comment
Post your Comment
Hello ICICI Bank,
Each month in my ICICI Bank account RS.100 is deducting without any information.
I...
Each month in my ICICI Bank account RS.100 is deducting without any information.
I...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Personal loan I'd no lpbng[protected] my self kiran kumar s having taken personal loan of 700000 with monthly emi of 15136...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Hi,
I have not used icici bank account in any app(Gpay, PhonePay and others).
and not used icici bank account in any online transaction still money is deducted from my ICICI account.
Please revert back my money ASAP.
Thanks and Regards
Basavaraj
I have not used icici bank account in any app(Gpay, PhonePay and others).
and not used icici bank account in any online transaction still money is deducted from my ICICI account.
Please revert back my money ASAP.
Thanks and Regards
Basavaraj
Read full review
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Write a comment
Post your Comment
Hello Team,
I write this mail with utter disgust towards ICICI bank. First, they deduct an amount of 826 Rs...
I write this mail with utter disgust towards ICICI bank. First, they deduct an amount of 826 Rs...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Hi consumer grievance team, This is with regards to the below mail. I am trying to contact ICICI direct to get my trading...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
How to upload cheque image their is no option to upload cheque image please help me sir
Name-Champa Narzary
[protected]@gmail.combr...
Name-Champa Narzary
[protected]@gmail.combr...
Helpful +1
1 other people found this complaint helpful
1 found this helpful
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
ICICI Bank — Bank account freeze without any notification
My salary account has been freezed for both debit/credit by ICICI Bank, without any prior intimation.Due to this my salary...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
On 9th August 2021 I made on line payment to Chennai Metropolitan Water Supplies and Sewerage Board (CMWSSB) for Rs 1323/- The transaction status came as fail. Made subsequent transaction which came as success.
The two transaction IDs are[protected] and[protected]. One is fail and one is success . ICICI had deducted twice.
Written to CMWSSB and they sent a mail to my ID of the amount received in Aug from me. This is in September which is beyond 7 days from the date of transaction as needed by ICICI. Sent this mail to ICICI.
Request you to return Rs 1323/- to my SB account as this transaction is failed. I am a senior citizen and my pension itself approx Rs 1321/- only.
So refund the RS 1323/- to my SB account
The two transaction IDs are[protected] and[protected]. One is fail and one is success . ICICI had deducted twice.
Written to CMWSSB and they sent a mail to my ID of the amount received in Aug from me. This is in September which is beyond 7 days from the date of transaction as needed by ICICI. Sent this mail to ICICI.
Request you to return Rs 1323/- to my SB account as this transaction is failed. I am a senior citizen and my pension itself approx Rs 1321/- only.
So refund the RS 1323/- to my SB account
Read full review and 1 responses
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Helpful
Be the first one to find this complaint helpful
Found this helpful?
1 Comment
Post your Comment
21/102021 nach_ad_rtn_chrg~bajajfin~02may19~805dee dr. 329.68
Why my amount was deducted under this following...
Why my amount was deducted under this following...
Helpful +1
1 other people found this complaint helpful
1 found this helpful
In the name of ECSRTNCH there were 12 deduction made to my account of around 6000 rs without any notification through sms or email. I want to know the reason for this deduction and want my money back.
Read full review and 1 responses
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677627) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677627) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Helpful
Be the first one to find this complaint helpful
Found this helpful?
1 Comment
Post your Comment
I have a lien applied on my current account since August 2021. We have submitted all the details of the services provided and the person who transferred has also given us proof in writing they have not requested to block the amount. However ICICI has still not taken any action on it. We have not even updated about this lien being marked. We are extremely disappointed with its services.The amount is high.
Read full review and 1 responses
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677556) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677556) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Helpful
Be the first one to find this complaint helpful
Found this helpful?
1 Comment
Post your Comment
Sir / Madam
My Late husband, Shri. Suryakumar Sharma, had purchased ICICI Tax Saving Bonds of which the details...
My Late husband, Shri. Suryakumar Sharma, had purchased ICICI Tax Saving Bonds of which the details...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Kindly help me redeem ashirwad deep discount bond (option i).
Bank official is saying the amount will be dispersed automatically.
Best regards
Sudam Meher
[protected]
Bank official is saying the amount will be dispersed automatically.
Best regards
Sudam Meher
[protected]
Read full review and 1 responses
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675034) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675034) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Helpful
Be the first one to find this complaint helpful
Found this helpful?
1 Comment
Post your Comment
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
ICICI Bank — Fraudulent Transaction ICICI Bank
The amount of Rs.15, 225.08 debited to my account with the narration as CMS/[protected]/ADTPSLSIPG_[protected]. Its clearly fraud transaction. Raised SR and complaint with ICICI Bank.
Read full review and 1 responses
Oct 26, 2021
Complaint marked as Resolved Transaction has been identified. Its not fraudulent transaction. Sorry for the same. I have taken it up with the respective institution.
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675278) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675278) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Helpful
Be the first one to find this complaint helpful
Found this helpful?
1 Comment
Post your Comment
Hi Team,
Amount (899/- Rs) has been deducted from ICICI with name of VIN/APPLE.COM without my confirmation...
Amount (899/- Rs) has been deducted from ICICI with name of VIN/APPLE.COM without my confirmation...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
From yesterday onwards trying to oder products from Mi store and Amazon using ICICI card but not receiving OTP.
So called ICICI and the agent told me to call service provider and I called but no solution.
Switched of and switch on my mobile, but no solution.
Called ICICI but no solution.
From service provider side, it's fine because I receive messages from other friends except ICICI. Please help.
ICICI is pathetic!
So called ICICI and the agent told me to call service provider and I called but no solution.
Switched of and switch on my mobile, but no solution.
Called ICICI but no solution.
From service provider side, it's fine because I receive messages from other friends except ICICI. Please help.
ICICI is pathetic!
Read full review and 1 responses
ICICI Bank customer support has been
notified about the posted complaint.
notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (674012) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (674012) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Helpful
Be the first one to find this complaint helpful
Found this helpful?
1 Comment
Post your Comment
Hi,
I made a transaction today morning from phonepay. The amount I transformed is 10000. But the amount got deducted...
I made a transaction today morning from phonepay. The amount I transformed is 10000. But the amount got deducted...
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Latest Resolved
- Bank account freeze without any notification
- Fraudulent Transaction ICICI Bank
- Eazypay transaction two times
- Fraud ...unknown deduction from account MABchgs
- ICICI Bank dr tran for funding iwish a/c 2376240007
- Wrong payment fund transfer
- Credit Card payment not reflecting in to my account
- Bike loan NOC
- Unauthorised amount is debited by VIN Google
- Fastag account blocked for no reason
Featured Complaints
ICICI Bank ICICI Bank - credit card - application no. 2017276609062 ICICI Bank ICICI Bank - Eazypay transaction two times ICICI Bank ICICI Bank - expression debit card cancellation and refund
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (678785) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team