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ICICI Bank Complaints & Reviews

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Last updated May 17, 2024
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ICICI Bank reviews & complaints(23620)

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V
VigneshR
May 17, 2024
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I purchased a used car and the first owner is not closing his fastag account(Majhal Ahmed[protected].

I was using a temporary fastag with my engine number (K12MN12548) as suggested by icici employee at the time of new fastag purchase. Now my fastag is blocklisted.

Explained this to their customer service and provided all supporting documents such as name transferred RC copy, PAN etc

Still no proper response and I am paying twice the amount in every toll.

Cannot update old fastag, cant use my new fastag as well.
ICICI Bank customer support has been notified about the posted complaint.
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    pranavdi
    from Gurgaon, Haryana
    May 15, 2024
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    Unable to operate icici bank account, it was due for KYC. While there was no message, no communication from ICICI bank that I will not be able to operate mobile app till KYC done. Suddenly iMobile app stopped all operations and it caused significant inconvinence.

    Call[protected] ICICI bank customer care, spoke to manager Chirinjivi he was stating as per process still KYC is not done i will not be able operate iMobile applicaion as per ICICI bank process. WHen asked for process, he said he does not have any process document available, nor message sent to user. it caused significant impact on my day to day activity.
    ICICI Bank customer support has been notified about the posted complaint.
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      R
      May 3, 2024
      May 19, 2024
      This thread was updated on May 19, 2024
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      Customer ID 51605649.
      The total interest on my FD with ICICI bank for FY 23 24 is Rs 40, 561 as per bank statement.TDS( Rs 8112) @20% has been deducted and paid to inc tax wheras tax due is only 4056.My PAN and adhaar are linked in my income tax file.My total inc for FY 23 24 is below taxable limit.
      The excess tax Rs 4056 deducted may pl be funded with interest.
      aarti sampath
      Their bank complaint site always gives msg "we are unable to process yr request.Pl try after sometime"I have tried after few hours, few days, many days-this is the stock reply.This is one way of avoiding to accept complaints.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear [protected]@gmail.com,

      We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern.

      Regards,
      ICICI Bank Customer Service Team
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        Satyam Kumar 616
        from Jehanabad, Bihar
        May 1, 2024
        May 9, 2024
        This thread was updated on May 9, 2024
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        I am complaining about ecsrtn charges

        ECSRTN charge of Rs 3600 was deducted from my ICICI bank account without informing me. Is this the right way? I want my money back.

        Account number.[protected]...
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        venkatesantamil
        from Chennai, Tamil Nadu
        Apr 24, 2024
        May 9, 2024
        This thread was updated on May 9, 2024
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        Credit card payment _ not getting the refund amount - 2 of 2

        I tried & booked (Seven times - details as below) the show at (PVR) Inox:LUXE Phoenix Market City, Velachery,
        Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund.
        IT HAS BEEN 2 WEEKS BUT NO REFUND HAS BEEN OBTAINED.
        Can you please look into it seriously, To refund it on an urgent basis within the credit card statement date.

        Transaction...
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        shr2024
        from Bengaluru, Karnataka
        Apr 23, 2024
        Apr 24, 2024
        This thread was updated on Apr 24, 2024
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        Not giving time for repayment or doing settlement

        Due to loss of job I was unable to pay my credit card bill dues for 2 months. I am requesting bank persons to give another 2 months time clear the due as I am arranging funds to pay the bill.
        They are not listening at all, day and night they are messaging and calling giving mental pressure and threatening that they will come and sit at home till i clear my bills and give pressure to my family they are telling.
        Due to this pressure...
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        swatijain1902
        Apr 18, 2024
        Apr 24, 2024
        This thread was updated on Apr 24, 2024
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        Fraud 35000 amount deducted from my account

        I have a savings account in ICICI Bank and suddenly I got a message that 35921 amount has been deducted from my account. With comment ADTPSLSIPG and I have not bought anythinf not subscribed to anything of this amount. Also read online similar things have happened with multiple people in ICICI Bank only. Never cliick on any links nor downloaded anything this is actually something happening inside ICICI Bank and done by their employees. All...
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        nsvasan
        from Chennai, Tamil Nadu
        Apr 16, 2024
        Apr 16, 2024
        This thread was updated on Apr 16, 2024
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        wrong person / loan defaulter mapped to my mobile number

        My mobile number [protected] which is KYC verified with Aadhaar and also linked to my Savings and Credit card account of ICICI bank was used 15 years back by a person named M PACHAMUTHU. He has borrowed money from many banks and financial institutions as I am still getting calls from them and asking him in my mobile number. Most of the calls are from ICICI Bank only which keep coming 3 to 5 times at varied intervals, for any given day. I went...
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        Arun2281
        Apr 11, 2024
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        Address:Chaprasi Colony 100 fit road bhilwada

        My name is Arun Kumar Mali, I have a wholesale shoe shop in Bhilwara, Rajasthan and my shop's account is in ICICI Bank branch in Bhilwara. Some amount was wrongly credited to my account; I did not withdraw the wrong amount from my account and I informed the branch about the same in writing and asked for refund of the wrong amount and also made several rounds of the bank but till now no problem has been resolved. I have not received any correct reply from the bank. Please get the freeze mark removed from my account and kindly send the wrong amount back to where it came from.
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          Achalesh Prem
          from Thiruvananthapuram, Kerala
          Apr 10, 2024
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          ICICI Bank charges surcharge for fuel purchase

          Dear Sir/Madam,

          I hope this letter finds you well. I am writing to express my deep concern and dissatisfaction regarding the surcharge imposed by ICICI Bank on fuel purchases made using my debit card.

          I made a fuel purchase transaction using my ICICI Bank debit card. To my surprise, I was charged an additional surcharge on top of the fuel purchase amount. This surcharge was not disclosed to me beforehand, and...
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          SHITAL NARAYAN SARANG
          Apr 5, 2024
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          credit card fraud

          Address:J 738, Rock Enclave, Near Hindustan Naka,, Kandivali West, Mumbai

          There was credit card fraud transaction on my credit card [protected] dated 25th Sep 2023 amounting to INR79000. I raised dispute against the transaction however bank has reverted stating the responsibility of the dues is of customer. I have been following up with bank officials all head of departments to share details of the transaction from backend of their credit card system "CTL" like beneficiary name, address, bank transaction reference...
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          Baldeep Singh Manhas
          Mar 31, 2024
          Apr 3, 2024
          This thread was updated on Apr 3, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Transaction in Saving Bank

          Hi,

          I have been deducted Rs. 4130 on 19/03/2024 with CashTxnChgs-Branch-Feb24+GST. Bank has deducted this charges without any intimation. Please refund this amount.

          Thanks,
          Jasjit Kaur...
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          gnanateja kamsani
          Mar 31, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          LOAN was disbursed to Scammer without my knowledge

          Recently I was a victim of a FEDEX courier scam. The Scammers imposing as police threatened me of consequences. They held me at mobile video call with screen sharing for 3 Hrs on the pretext of interrogation. They made me read the statement loud during this process. Once I was exhausted and vulnerable, they gained access to my credentials and performed the scam.

          They applied for Insta personal loan on my account which was...
          +5 photos
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          Sivakumar Munusamy
          from Chennai, Tamil Nadu
          Mar 29, 2024
          Apr 3, 2024
          This thread was updated on Apr 3, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Unable to get settlement or EMI option for credit card

          Address:Hosur

          No response from customer care or relationship manager or collection office so far regarding my credit card settlement request

          I am requesting more than 1 year to get settlement but not yet given any single option for settlement

          Very worst banking service from icici bank and very rude to talk with customer...
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          A
          Ashok1317
          Mar 26, 2024
          Apr 3, 2024
          This thread was updated on Apr 3, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Unauthorized Transaction Report of 17,619.57 /- from icici account

          I am writing to report an unauthorized transaction that occurred on my ICICI account.
          Upon reviewing my recent transactions, I noticed a charge of Indian rupees ₹ 17, 619.57 /- on[protected] through 11 transactions from early morning 5:10 AM till 05:48 AM from ICICI bank debit card However, I did not authorize this transaction nor did I make any purchases through my Google services at that time.

          Sample of transaction...
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          abineshramadoss
          Mar 23, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Auto debit in from unknown account

          There has been an unknown auto debit in my account worth ₹2, 400.
          The entry is named ‘ATD/Auto Debit CC0xx2871’
          I do not have any credit card with a number ending with that.
          It is very surprising to see banks like ICICI making such blunders.
          Need this resolved asap...
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          vivek2251
          from Mumbai, Maharashtra
          Mar 22, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Return charges on savings account from ADBLUE

          There has been a random return charges levied on my account for a mandate which I am not aware of. When contacted their customer support they mentioned that there is a mandate and hence the charges but there is no active mandate on this account

          Please return my money...
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          Santhosh cris
          from CHENNAI, Tamil Nadu
          Mar 22, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Auto debit of money 590

          Address:manipal branch

          Hi, recently in the name of ECSRTN they have auto debited 590 rupees i dont know what are those charges and how can they debit middle man's money without any intimation or information just because the money in the bank name?, i need refund and an explanation for this act....
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          G
          from Delhi, Delhi
          Mar 18, 2024
          Mar 20, 2024
          This thread was updated on Mar 20, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          ICICI Bank ICICI Bank credit card shows high credit in cibil

          Address:Rx 6 c301 Surya Milan chs midc, Thane, Maharashtra, 421203
          Website:Cibil

          Dear sir,

          I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

          Regards
          Girish n sawant
          Contact no [protected]...
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          Brij2989
          Mar 18, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Invalid Toll charge deducted

          Toll was deducted on 17th march, but car was at home in ghaziabad on 17th march. Toll charge that was deducted was unauthorized. Kindly check and initiate refund...
          +1 photos
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