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ICICI Bank Complaints & Reviews

www.icicibank.com
3.3
Updated: Apr 11, 2026
Complaints 23779
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14308
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ICICI Bank reviews & complaints(23779)

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M
Materials Not received
Apr 11, 2026
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Materials not received

Address: 209, 5 no Khalisha Kota Pally, Birati, Kolkata-700051
Website: 9331262877

Kindly note tacking id REWP[protected], still not delivered you agent ([protected]). Last night you agent calls to me at 9.20 PM & demand OTP no, otherwise your materials are not delivery tomorrow.

Today call your Agent ([protected]), He refused to materials delivered.

Please delivery tomorrow....
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Y
YoginiP
from Pune, Maharashtra
Apr 10, 2026
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Parcel not received

Hello team, My Parcel is residing with EKart since 27th March.STatus says Received at MotherHub_PUNE. Tracking Id is MYEP[protected]

May i know what is the issue and by when it will be reached...
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A
Arunsukan
Apr 9, 2026
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Unfair Debit of 824.82 Towards Debit Card Annual Charges for Unused Card

Address: ICICI Bank Ltd. ICICI Bank Tower, Bandra Kurla Complex (BKC), Mumbai – 400051, India

I am facing an issue with ICICI Bank regarding debit card annual charges debited from my savings account despite the card not being used for several years.

An amount of Rs. 699 + GST (total Rs. 824.82) was debited towards annual charges. I had requested cancellation of the debit card and refund of charges for the period of non-usage. However, the bank declined my request citing internal policy, without considering fairness...
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S
Sikandra Sah
Mar 27, 2026
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Amount transfer by mistake to 113301504268

Dear Sir/Madam,
I hold a savings account (Account No.[protected] with your branch under the name Sikindra Kumar Sah. On 17th March, I raised a request (Ref. No.[protected] regarding an incorrect transfer made to another ICICI Bank account (Account No.[protected]. For the past 10 days, I have been continuously following up at the branch and through customer care, but unfortunately, I have not received any assistance in reversing...
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D
[email protected]
Mar 18, 2026
Mar 18, 2026
This thread was updated on Mar 18, 2026
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Lapses by bank resulting in 1.5lacs withdrawn from joint account

Address: Branch at Juhu Scheme Mumbai 400049

Bank faked KYC of first A/c holder and alloed him to withdraw over Rs 1.48, 800, over several transaction. IT has admitted it lapses in KYC procedures, but refused to take the blame deficiencies in its system . enen the ombudsman closed the complaint quote" In connection with the complaint lodged, it is observed from the submissions and documents furnished by the bank that the complainant (joint account holder) alleges that his brother, the...
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K
Krithikavyas
Mar 6, 2026
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Freezing of My Bank Account

Address: ICICI POWAI

My bank account has been frozen for the past 10 days, and I am unable to use it for any transactions. I visited the nearest ICICI branch and submitted a letter regarding the issue. The branch provided me with a contact number and asked me to speak with Mr. Apoorv Malviya from the Powai branch.

However, it has been a week, and my calls have not been answered. Due to this, I am still unable to access or use my bank account, which...
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R
radheshamar
from New Delhi, Delhi
Feb 26, 2026
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Request to Remove Wrong Loan account of ICICI Bank Personal Loan (A/c.- LIDEL0007358620) from my CIBIL and update my CIBIL report.

Address: 45/100 Quatres, Jawahar Lal Nehru Marg, Delhi Gate, Near DR Ambedkar Terminal, Delhi - 110002
Website: ICICI BANK

To
The Honorable CPGRAMS
Morning Greetings

Subject: - Request to Remove Wrong Loan account of ICICI Bank Personal Loan (A/c.- LIDEL[protected]) from my CIBIL and update my CIBIL report.

Dear Sir/Madam,
I am Radhesh S/o. Amar Kumar, residing at 45/100 Quatres, Jawahar Lal Nehru Marg, Delhi Gate, Near DR Ambedkar Terminal, Delhi - 110002.

My DOB is 08/08/1972
My PAN Card...
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W
wasim3327
Feb 23, 2026
Mar 30, 2026
This thread was updated on Mar 30, 2026
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Complaint about CashDep Chgs

I am icici account holder, April'21 month my account got deducted as "CashDep Chgs 01-31JAN26+GST" charges.

OTHERS

CashDep Chgs 01-31JAN26+GST Amount - ₹118.00

I didn't receive any message or alert from you. I came to know about this when I checked my account statement. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction....
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D
devraj2908
Feb 2, 2026
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Multiple unauthorized transaction in the name of SIP ADTPSLSIPG__00000016003

Total Rs 31131 deducted from my account in name of ADTPSLSIPG__[protected].
Previous month also they have deducted same amount which i have ignored. So far i dont recall any SIP or mutual funs stared by my own.
I have visited to ICICI bank (vydehi branch, ITPL, Bangalore) one representative told he cant help as this is SIP and check with customer care.

Serial Number Transaction Date Transaction Remark CR/DR Amount...
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R
RiyaK2511
from Bengaluru, Karnataka
Jan 15, 2026
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ICICI Bank still Ignoring Court Order for 2+ Years - Rs 6.55 Lakhs

Address: MG Road Bangalore

ICICI BANK'S DELIBERATE HARASSMENT AND NON-COMPLIANCE

UPDATE: ICICI Bank is now GHOSTING me after asking for my contact details!

TIMELINE:
- Oct 12, 2023: Court order issued (Cr.No.781/2023)
- Dec 17, 2025:Email sent for complaint which goes unacknowledged
- Dec 30, 2025: Bank registers complaint (SR[protected]), promises update by Jan 3
- Jan 3, 2026: NO UPDATE
- Jan 5, 2026:...
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R
RiyaK2511
from Bengaluru, Karnataka
Jan 10, 2026
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ICICI Bank Ignoring Court Order for 2+ Years - Rs 6.55 Lakhs

ICICI BANK IGNORING COURT ORDER FOR 26+ MONTHS

I am a cyber fraud victim who lost Rs 17.8 lakhs in June 2023. After filing FIR No. 0781/2023 at Whitefield CEN Crime PS Bangalore, I obtained a court order on 12th October 2023 from 45th ACMM Court, Bangalore (Cr.No.781/2023).

COURT ORDER CLEARLY DIRECTS:
ICICI Bank to defreeze and transfer Rs 6, 55, 298 from four fraudulent accounts to my HDFC Bank Account...
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A
Amarjeet-
Jan 6, 2026
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Request for Redemption Process & Contact Details ICICI Bajaj Scooter Bond (Maturity 27-12-2025)

Address: ICICI Bank Limited, Mumbai, Maharashtra, India

I am writing to seek formal guidance regarding the redemption process of an old ICICI Bajaj Scooter Bond held by my family, which is nearing its maturity date.

Bond details are as follows:

Bond Name: ICICI Bajaj Scooter Bonds

Certificate Number: 35204

Bond Holder Number: 0035-203

Number of Bonds: 1

Distinctive Number: 35201 – 35201
br...
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P
Piyu8874
from Deoria, Uttar Pradesh
Jan 4, 2026
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I'm complaining about my account which is totally freezed

My account number is[protected] and ifsc code is ICIC0003206. My account is lien marked for three time of 751 rs, 500 rs and 914 rs. On 02.01.2026 tha bank has totally freezed my account which is illegal. The bank can only freeze the disputed amount and marked lien on the disputed amount, not the entire amount. If the bank will not lift the freeze from entire account. I visited the nearest beach they are not cooperating with me. I request...
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P
Perry F
Jan 2, 2026
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No Payment

It is crucial to have a thorough grasp of the terms and conditions of any agreement in order to prevent loss. This was me until I took action after W w w. Solve̲nRe̲Me̲dY. TecH on Whatsapp: (+1)̲ ̲(̲3̲2̲0̲)̲ ̲(̲4̲5̲9̲)̲ ̲3̲3̲9̲4̲
Came through for me, and I received all my money back...
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R
rakesh agrawal96
Jan 1, 2026
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Penalty charges in card

सविनय निवेदन है कि मेरे Credit Card संख्या ********3009 पर ₹2522 की पेनल्टी चार्ज लगाई गई है, जो कि मेरे अनुसार...
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A
Atharva W
Dec 31, 2025
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Predatory loans and Loan agents

Address: Pune

I am formally lodging a complaint regarding the deceptive practices used to sell me an ICICI Bank education loan. At the time of application, I made it explicitly clear that my primary objective was to pay off the loan early for tax purposes, and I requested a repayment structure that would allow me to reduce the principal immediately.

However, I was misled into signing up for a loan with a mandatory moratorium under the false...
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PRASHANT HANMANTRAO BASAPURE
Dec 18, 2025
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ICICI Bajaj Scooter bonds- Money Multiplier Bond- Private Placement - Series RDBDDB99 Issue dATE 06-08-1999 AND REDEMPTION DATE 06

Address: ICICI BANK, ICICI TOWERS, BANDRA KURLA COMPLEX, MUMBAI 400051

My mother in law has ICICI Bajaj Scooter bonds- Money Multiplier Bond- Private Placement - Series RDBDDB99 Issue dATE[protected] AND REDEMPTION DATE[protected] and want to encash those bonds. She doesnot have Demat account and bonds are in physical form. Please let us know how to go about.
Scanned copy of ICICI Bajaj Scooter bonds- Money Multiplier Bond- Private Placement - Series RDBDDB99 Issue date[protected] AND REDEMPTION DATE...
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A
anilm60
Dec 13, 2025
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Travel insurance claim

Address: pune

Being harassed for travel claim though being a senior citizen. My flight was delayed by 5 hours, yet claim not being cleared...
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A
Ajis Glinton
from Mumbai, Maharashtra
Nov 16, 2025
Dec 29, 2025
This thread was updated on Dec 29, 2025
Resolved
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Resolved

ICICI bank imobile app issue

Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051.
Website: www.icici.bank.in

On the Oct 27th, I made a due payment of ₹1, 74, 989.98 towards credit card ending 9005 using the ICICI iMobile application. I selected the ‘Due Payment’ option and completed the transaction through HDFC NetBanking. The payment was successfully debited from HDFC Bank for ₹1, 74, 989.98.

I have the HDFC statement, which clearly shows that on 27th October at around 8:30 PM, an amount was transferred from...
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K
krunaljpanchal
Nov 15, 2025
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Regarding credit card fraud

I have applied for credit card limit improvement of icici bank. then on 7th sept someone is called me and told that we can increase your limit, through call only some how he did unauthorised transactions from my credit card of 96500 rupees. i have raised a complaint againt this dispute to bank and cybercrime as well with all necessary documents on 12th of sept 2025. and recently i got acknowledgement from bank and they have conclude this...
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