ShopClues — Always sending damaged product

DONT BUY ANYTHING FROM SHOPCLUES.COM. I bought two items in that site. Both are defective. First purchase was mobile. it didnt turn on when i open it and tried to ON it. They asked me to claim from service center. I said No and after 100 mail conversations They asked me to get Defective on Arrival (DOA) letter from service center. I gave the same then they took more than a month to replace the item.

Second purchase was DIGITAL WEIGHING SCALE( fully glass material). It was not all packed. just they sent the product through courier. while getting itself, it had been broken into small pieces. Attached images.