[Resolved]  ShopClues — big frauds, cheaters

order id 6096147, i ordered this product 32 days back. After 5 days of ordering they changed status to procurement delay. So i requested them to cancel the order and refund the money. After that they responded that your order is being cancelled. Now even after 32 days of ordering my order is still not cancelled & still showing status as procurement delay. I sent them many mails asking why order is still not cancelled but they are not at all responding. plz help me to get my money back. I never saw such a non responsive customer service.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer

We regret the inconvenience caused to you. We have processed the complete refund against your order. The credit will reflect in your bank account within 10-15 working days. We sincerely apologize for the experience you had.

Regards,
ShopClues Support
this comment is in response to above response from Shopclues Support, i feel rather than copy-paste answer by shopclues they should explain why in 1st place they took so long to respond. Otherwise this means Shopclues Support respond only if we give complaints on such a forums.

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