[Resolved]  ShopClues — cheated and gave used product

Address:

Maharashtra

Dear mam/sir;
i purchased akash tablet from shopclues.com some day before but when i opened the box i found that the seal was broken and it was a used/second hand product as it has scraches in it and its functions are also not working...everything in it has been used in it e.g.sd card in it...we cannot use it at all as it is not in the position to use.....it is of no use....its not working properly ....there is many problem occuring in the tablet......
actually when we got the delivery the outer box of shopclues was packed properly so we took it...but after that when we opened the outer box we found that the seal was broken and they also din't gave warranty card as the product has 1 year warranty which was mentioned while buying....
i complaint in shopclues by emailing them the photos that in which condition we got the tablet but they din't replied to my complaint,it has been a long time after complaint bt still there is no reply from them....
i am rid of this.....please solve my problem....i have last hope from you.
Thanking you.
your's sincerely;
shreya koladia