[Resolved] ShopClues — Damaged Product Delivery | |||
Hi Sir I Have Purchase a product 3 Burner Automatic Gas stove with Marble Finish from shop clues on 13 july I have already paid all amount (Rs1828) via HDFC Credit Card and I Delivered this product on 18 july but when I opened the package I am shocked its totally damaged after that I am continuously call and email to shopclues support and call center but they allways send me a mail that I have arrange the couirier service who collect the damage product but 18 days to pass, I also send a mail to support shopclues site with damage product images on 19 july. Whan I call there call center number than they put my call on hold and after 10 to 15 min disconnect the call.This site is totally fraud. My request to Indian Consumer form please take some needfull action to Shopclues website I have also attached all the evidances with this. Please doneed full because this is my last hope Thanks Hitesh Katia [protected]. Was this information helpful? | |||
Dec 13, 2017 Complaint marked as Resolved refund Received | |||
1 Comment | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We sincerely apologize for the inconvenience caused to you in response to the received product. Hope you have received a call from us with the plausible resolution. Due to non-serviceable location, kindly send us the product (Order 5073217) on your own with the scanned copy of the courier receipt. We will refund the courier charges. Once the product received at your warehouse, we will initiate the reshipment or refund of your order as per ease.
Regards,
ShopClues Support