[Resolved] ShopClues — Delivery of wrong ,fake and local quality PUMA shoes of unfit size | |
I ordered PUMA speeder shoes worth 900/- from shopclues.com with order number 6179047 of size 7 which I regularly wear . I received shoes which is vastly different from what it was displayed on the website and seems very local .Also size is small from the regular size.I cannot believe that PUMA is selling such a local quality product through shopping portal.
Initially I was told by shoclues that merchant has denied for replacement. Then they told me to share images which I did.Now every day when I talk to their customer service and they say wait for 24 to 48 hrs for the reply.Though the customer care executive accepts that shoes are very different as seen in the image and one cannot wear the shoes of small size as mentioned on the box US/UK size .I don't know how long it is going to take.I seriously think of filling a fraud case against shopclues and complaint to PUMA for checking how their local product is sold through the portal.
I have attached the images posted on the shopclues website and the image of the shoes received.
I really feel shopclues should do something to protect their customers interest.
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Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Hi Team,
Simply posting a comment on the complaint itself doesn't solve the problem.You need to take quickest action and get it resolved as soon as possible.So better resolve the issue instead of showing concern here.
Nalin
Simply posting a comment on the complaint itself doesn't solve the problem.You need to take quickest action and get it resolved as soon as possible.So better resolve the issue instead of showing concern here.
Nalin
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