ShopClues — Fraud Company | |||
I have placed an order from shopclues and it was like a life’s most horrible experience with them. I have purchased (order no. 305082) a Khaitan Aircooler for Rs.6270 on 14th May and it got delivered on 18th May, 2013. When i opened the product the water pump was not working. i tried to call their customer care you know what, it took me 20 minutes to speak with their CC team as my call was in a queue (third class desi customer care team). I paid 50 bucks from my pocket to inform them that this is a faulty product. Although they have 10 days return policy for damage products they have sent me across a mail that you contact with the khaitan customer care for repair. This company is completely a fraud and they do not have any business ethics. The problem is that here no body cares about your concern. They are cheating with the customer’s sentiments. i am sure they don’t have the intention to run their business on long run. Was this information helpful? | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We sincerely apologize for the inconvenience caused to you (Order ID[protected]. Being a branded one, the product is under manufacturing warranty and a complaint is already registered with the company against this complaint no. 243896. The respective company person will visit shortly to address the concern. For other assistance feel free to reach us at[protected] or [protected]@shopclues.com.
Regards,
ShopClues Support