[Resolved]  ShopClues — not getting delivery of my order(pendrive)

Address:

New Delhi, Delhi

Respected sir, On 3rd of September i had ordered a pendrive from the site shopclues.com. my order number is 6557835. I have'nt received the delivery till date. I am on continous contact with the customer care service but m not getting a satisfactory reply. The site is just delaying the delivery everyday giving me timeline of days everytime i talk to them. Even on asking for refund after the timeline end period I am not getting either the surety of the delivery of the product or the refund. On the last update on 18th September shopclues has asked for more 7 working day time. The status of my order on sit is showing "complete" which means deliver but i didnt get the delivery whereas the status on the courier company site is showing "in transit". I request you to please help me in getting the refund. Thanks