[Resolved]  ShopClues — not providing order status

Hi,

I placed an order on shopclues.com on 16th July and the order no is 1331681. After 10 days when I did not received any info regarding the order I called the CC and they said that the order is shipped and when I asked for AWB no they said they don't have that. After this I had a chat with them and gain the same ans. I had put a mail to [protected]@shopclues.com but to my dismay no answer at all. Kindly provide me a solution for my order.

Regards
Mansimran
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

As per our telephonic conversation, your order is refunded. An Apology is sent to you as well over your registered Email ID. We'll Make sure this never happens again.

Thanks,
ShopClues Support

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