ShopClues — Not Responding for Return and refund

ShopClues — Not Responding for Return and refund

V vasanth3008 from Madurai, Tamil Nadu

Not Responding for Return and refund Order Number: 3032847 Return Number: 16315 Product: Alfa Wifi AWUS036H (Realtek RTL8187L) Upgraded 1W Usb Adapter With 5dbi Antenna i am not able to use this product this product because of wrong usb cable was sent to me, also the product seems to be not working. I made a return request to them but they never responding for my mails.. I also tried to contact them through their customer support number but they put me in hold for long time but not even attend the call..I wasted lot of money for their phone calls also.. Please take some action against this kind of stupid online shopping sites Was this information helpful? No (0) Yes (0)

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ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Vasanth,

We apologize the inconvenience caused to you in response to the received product. We are arranging the pick-up of the defective product. Once the product reaches our warehouse, we will initiate the refund of your order which gets credited within 10-15 working days from the date of refund generation. You will be updated via mail regarding the pick-up details.

Regards,
ShopClues Support