[Resolved]  ShopClues — Payment Issues

I ordered a product on emi which was supposed to be delivered in 5-7 business days. Even after 20 business days, there was no information about the order. When i called the support, that is when i came to know that the product is out of stock. i should say that the customer support really really sucks. according to their cancellation policy, they are to cancel the order when the product is out of stock. But no action was taken from their end. So after repeated followups i cancelled the order and asked for a refund, the amount is refunded but not the emi processing fee. When i again called the customer support, they kept disconnecting my call as soon as i told my name and the order number. I dont understand what the hell this is. I m just venting out my anger and frustration wit this crap website, so that others are aware and end up in shutting this website down.