ShopClues — Poor quality of goods delivered

I have ordered the combo of bags from shop clues. I have noticed that the product is of poor qualitey when it is delivered. I have taken it up with the shop clues for return based on the poor quality. They always claim that the product they sell through their portal is checked for quality. But now they are telling that the seller is not ready to take it back and hence they are not accepting my return request. Can you please help me to get it resolved?
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ShopClues customer support has been notified about the posted complaint.
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Dear Gopalkrishna,


We apologize for the inconvenience caused to you in response to the received product. We request you to share the order details with us so that we can get this investigated and revert ASAP. For other assistance, feel free to contact us at ShopClues.com/support.


Regards,
ShopClues Support

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