[Resolved] ShopClues — PRODUCT NOT SHIPPED | |
Order NO.:-6969005, I had placed an order on shopclues website on 20th september .On that day the order status changed to "Processing - Pickup Initiated", Until this day it hasn't changed at all, every time i call shopclues people they keep saying that they'll ship it soon . I call them everyday and its the same thing. So I called merchant myself, he said that they said had sent the product to shopclues people and they had to ship it . If i tell this to cust care they say they haven't received it . I have lodged many complaints, all of them non-responsive . Please help me akosha, i really need that product asap. I've also paid for it by debit card Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Ullas Manju
Thanks a lot for bringing up the concern. However, for us to be able to help you out, we would need a few details regarding your complaint. We have specifically designed a form which will ask you for all the necessary information, which can be accessed by going to our website http://www.akosha.com/homeform.html. We request you to file your complaint with us there. You can also file a complaint by calling[protected]. We look forward to helping you out.
Regards
Akosha Team
Thanks a lot for bringing up the concern. However, for us to be able to help you out, we would need a few details regarding your complaint. We have specifically designed a form which will ask you for all the necessary information, which can be accessed by going to our website http://www.akosha.com/homeform.html. We request you to file your complaint with us there. You can also file a complaint by calling[protected]. We look forward to helping you out.
Regards
Akosha Team
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We are very for the inconvenience caused to you. We are getting this investigated on high priority. Please be assured of getting a plausible resolution from us ASAP. Most importantly, your money is always safe with us. We will keep sharing the updates via mail or call.
Regards,
ShopClues Support