[Resolved] ShopClues — Shopclues.com promoting poor products | |||
Hi, I got to know of one Ambrane A77 tablet at Shopclues.com with nice features.I ordered one and the tablet was shipped to me for Rs 3798.00.(17th Nov,2012) The tablet had a dead battery and it never worked unless you plug in the charging pin.upon contacting shopclues,they commited an exchange at doorsteps which never happened.Upon escalating to one Narender(Supervisor in Shopclues custcare) i was given the dealer details and i got the tablet replaced.(24th Nov,2012).The new tablet had a damn poor touch and a nearly dead battery(drains out in 30 min).WHen i told them that i need to return the product,they arent entertaining and just consumed the 10 day window(of 10 day return policy) while keep communicating me through emails.It was just a waste of money and i am not going to spare these guys.i will drag them to the consumer court.Looking forward to some help from this forum. Regards Veer Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We sincerely apologize for the inconvenience caused to you. As per our telephonic conversation, your concern against the order ID - 1837852 is already on high priority with us. You will soon receive positive reply on the same.
Regards,
ShopClues Support