[Resolved]  ShopClues — shopclues.com scam

Address:South Delhi, Delhi

I order two shirts from shopclues.com on 22/04/2013 and my order no is 3158543. They showed that the item is in stock and would be delivered in 5-7 working days. After 6 days when i received no r-mail or sms regarding the product delivery i visited their website and checked my order status, i was cancelled by the company while no information was sent to me. When i filed the complaint on their website they replied that the item is out of stock while it is still available on their website even it flash on their home page as one day sale. Now they are saying they would return the money in 7-10 working days. They just hold my money for a month showing a product available and declined to deliver it because actually it was not. I think they do it very often and hold the costumer inventory for months without any interest, and if the costumer is not paying attention then they would not even return the money. They must be stopped from making such jokes on the face of the costumers.
as can be seen in the pic below that they are giving me option of reordering the item and still they give me excuse that item is out of stock. So they just always lies to to costumer.
Thanks
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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here is another pic.

Dear Neetesh

We are sorry for the inconvenience caused to you. The same has been rectified and no longer visible on the site. We are completely on our customer's side and make sure that nothing same should happen to someone else in the future.

Regards

ShopClues Support

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