ShopClues — wrong product delivered 2 times | |||
I want to complain against Shopclues.com I ordered a dress worth 900/- on 8th July 2013 and I got the dress with wrong color and stuff on 18th July 2013. After that I requested for return the dress and get back my money. They arranged the pick up for return the dress and I returned the dress to the pickup guy on 26th July 2013. After that since I wanted to get my money back and I requested the same, but what did they do is really very frustrating for me. I got email that next order is ready to ship and on 4th August 2013 I got the same dress (which I returned to shop clues) :( After this I tried to communicate with shopclues via email and phone but they didn't response for any of these. I have written this mail expecting your kind help in this matter. I shall remain forever thankful towards your gratefulness. Deepshikha Jain Noida (Uttar Pradesh). Was this information helpful? | |||
4 Comments | |||
Comments
Hello ShopClues Team,
My first order no. was - 4937807, which was delivered with wrong color and stuff.
I've requested for return the dress and want money back and then shopclues sent me another delivery for the same product and that order no. is 5478567
Now I want to return this and get my money back.
Thanks
Deepshikha Jain
My first order no. was - 4937807, which was delivered with wrong color and stuff.
I've requested for return the dress and want money back and then shopclues sent me another delivery for the same product and that order no. is 5478567
Now I want to return this and get my money back.
Thanks
Deepshikha Jain
Hello
This is my kind request that I want to get back my money asap, this is really very bad experience this time I had on Shopclues.com
There's not response for my calls and emails from shopclues.
Waiting for your response.
Thanks
Deepshikha
This is my kind request that I want to get back my money asap, this is really very bad experience this time I had on Shopclues.com
There's not response for my calls and emails from shopclues.
Waiting for your response.
Thanks
Deepshikha
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We are regretful for the inconvenience caused to you. Kindly accept our apologies. We request to share the order details so that we can get this checked and share the plausible resolution ASAP.
Regards,
ShopClues Support